Troubleshooting
Before you call service
Unit Does Not Operate
Does the display light?
Does the Energy saver key flash (or light)
and displays are turned OFF?
(See page 32)
Do any of the U## codes and messages
appear on the display?
(U0, U4, U10, U12, U13....etc.,)
Does the Add Staples indicator and
message appear on the display?
Does the Add Paper indicator and
message appear on the display? (J)
Does paper misfeed indicator and message
appear on the display? (c/I/F)
Does any of the E#-## indicator and
message appear on the display?
66
Check
Action
Check if the Power Switch is turned ON
and if the power plug is inserted into the
outlet.
Press Energy saver key on control panel.
Perform actions in accordance with each
message.
Add Staples (See page 52)
Remove all jammed staples. (See page 54)
Add paper. (See page 55)
Remove misfed paper. (See page 58)
Turn copier power switch off, then back on.
If error code comes back again, call
service.