Activity Monitor - Panasonic KX-NS500 Sales Manual

Improved Work Efficiency
Call Centre Solution
The call centre supervisor can monitor the status of each agent and extension group.
Customer A
Customer B
Customer C
Live Status Monitor

-Activity Monitor-

Call
Agent A
Call
Agent B
Waiting
Leave desk
Agent C
Supervisor
Features and Benefits
Since the call status can be monitored in real
time, customer waiting times can be
understood, and calls can be transferred to
other agents or handled by the supervisor, etc.,
to reduce customer waiting time and stress.
Recommended for:
Companies that want to perform operations
efficiently and in real time
Companies that want to discover what
problems they have
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