Interlogix TruVision NVR 22 User Manual
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Interlogix TruVision NVR 22 User Manual

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TruVision NVR 22 (S/P)
User Manual
P/N 1073192-EN • REV A • ISS 09AUG16

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Summary of Contents for Interlogix TruVision NVR 22

  • Page 1 TruVision NVR 22 (S/P) User Manual P/N 1073192-EN • REV A • ISS 09AUG16...
  • Page 2 Copyright © 2016 United Technologies Corporation. All rights reserved. Interlogix is part of UTC Climate, Controls & Security, a unit of United Technologies Corporation. All rights reserved Trademarks and Trade names used in this document may be trademarks or registered patents trademarks of the manufacturers or vendors of the respective products.

  • Page 3: Table Of Contents

    Search and play back recordings by time and video type 30 Search and play back recordings by event 31 Search bookmarked recordings 31 Search snapshots 32 Log search 33 Chapter 7 Playback functionality 34 Instant playback 37 TruVision NVR 22 (S/P) User Manual...
  • Page 4 PPPoE settings 76 DDNS settings 77 NTP server settings 78 Email settings 79 Configure an FTP server to store snapshots 80 SNMP settings 80 UPnP settings 81 Network status 81 Archive network packet data 82 TruVision NVR 22 (S/P) User Manual...
  • Page 5 User management 121 Add a new user 121 Customize a user’s access privileges 122 Delete a user 124 Modify a user 124 Change the Admin password 125 Chapter 17 System information 126 View system information 126 TruVision NVR 22 (S/P) User Manual...
  • Page 6 Configure the recorder via the browser 142 Appendix A Specifications 146 Appendix B Port forwarding information 149 Seeking further assistance 149 Appendix C Maximum pre-recording times 151 Appendix D Default menu settings 153 Index 166 TruVision NVR 22 (S/P) User Manual...

  • Page 7: Product Introduction

    Chapter 1 Product introduction Product overview The TruVision NVR 22 (TVN 22) series is a versatile, user-friendly embedded network video recorder (NVR) series. The standard series supports up to 8, 16 or 32 channels and up to 4 SATA hard drives.
  • Page 8 • Ports: When using the browser: When using TruNav: RTSP port: 554 RTSP port: 554 HTTP port: 80 Server/Client software port: 8000 Go to “Using the web browser” on page 132 for further information. TruVision NVR 22 (S/P) User Manual...

  • Page 9: Physical Installation

    When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier. TruVision NVR 22 (S/P) User Manual...

  • Page 10: Back Panel

    CD with software and manuals • TruVision NVR 22 Quick Start Guide • TruVision NVR 22 (SP) User Manual (on CD) • TruVision Recorder Operator Guide (on CD) Back panel The figures below show the back panel connections and describe each connector on a typical TVN 22 digital video recorder.
  • Page 11 7. Connect up to four alarm relay outputs. switch to turn on/off the unit. 8. Connect to a network (RJ45). 16. 8/16 PoE ports (depending on model). (TVN 9. Connect to speakers for audio output. 22S only) TruVision NVR 22 (S/P) User Manual...

  • Page 12: Rs-232 Port

    1. Attach the two small front-rack mount ears (A) to the NVR. The screws are supplied. 2. Attach the two large rear support brackets (not supplied) to the rear rails (B). 3. Attach the NVR to the front rails (C). The screws are not supplied. TruVision NVR 22 (S/P) User Manual...

  • Page 13: Getting Started

    1. In live view mode, right-click the mouse and click Menu > Shutdown. 2. In the Shutdown popup menu, select Reboot. Click to confirm reboot. You will be requested to enter the Admin password. TruVision NVR 22 (S/P) User Manual...

  • Page 14: The Startup Wizard

    DNS server address as well as the alternate one to use. HDD management The hard drives are initialized at the factory. However if you wish to clear all data, click Initialize to initialize the HDD. TruVision NVR 22 (S/P) User Manual...
  • Page 15 For a description of the recorder main menu, see “Menu overview” on page 17. Important! Your TruVision device is delivered with default user name and password credentials for initial access, easy configuration, and auto discovery. For security reasons, it is highly recommended to change the default credentials. TruVision NVR 22 (S/P) User Manual...

  • Page 16: Operating Instructions

    The LED indicators light up to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 9 on page 11 for more information. TruVision NVR 22 (S/P) User Manual...
  • Page 17 In HDD information mode and user management mode delete a selected item. In PTZ mode, delete a selected key point. In Log Search mode, display the details of a log file in Log Search result. TruVision NVR 22 (S/P) User Manual...
  • Page 18 Preset: In PTZ Control mode, press Preset and a numeric button to call the specified preset. Also use to edit holiday mode, video search mode, HDD selection mode, user management mode, bookmark management, and bookmark search. TruVision NVR 22 (S/P) User Manual...
  • Page 19 In single-frame Playback mode, press to advance the video by a single frame. Reverse: Press to play back a camera in reverse direction. In Playback mode, play back a camera in the reverse direction. Pause: In Playback mode, stop playback. TruVision NVR 22 (S/P) User Manual...

  • Page 20: Using The Mouse

    Use a USB 2.0 (front panel) or 3.0 (back panel) mouse. You can purchase a spare mouse by ordering part number TVR-MOUSE-1. See Table 6 on page 15 for a description of the mouse buttons. TruVision NVR 22 (S/P) User Manual...

  • Page 21: Using The Ir Remote Control

    The device ID address only applies when using a remote control and not when using a keypad. You can purchase a replacement remote control by ordering part number TVR- REMOTE-1. TruVision NVR 22 (S/P) User Manual...
  • Page 22 Use to control focus of camera lens. 15. Playback control Use to control playback (Rewind, Pause, Play, and Fast Forward). 16. Search Open the Search menu. 17. Replay Replay the selected file from the beginning. TruVision NVR 22 (S/P) User Manual...

  • Page 23: Menu Overview

    The recorder has an intuitive structure that allows you to configure the unit’s parameters quickly and efficiently. Each command icon displays a window that lets you edit a group of settings. Most menus are available only to system administrators. TruVision NVR 22 (S/P) User Manual...
  • Page 24 DDNS setup, and advanced network settings. See the Chapter 11 “Network settings” on page 74. Recording Configures recording settings including instant playback duration, recording schedule, manual recording and hot spare. See Chapter 12 “Recording” on page 84. TruVision NVR 22 (S/P) User Manual...
  • Page 25 The soft keyboard A keyboard will appear on-screen when you need to enter characters in a window option. Click a key to input that character. TruVision NVR 22 (S/P) User Manual...

  • Page 26: Exiting The Main Menu

    Exiting the main menu Press the Menu button on the front panel to exit the current menu window and return to live view, or click Exit in a main menu, or right-click using the mouse. TruVision NVR 22 (S/P) User Manual...

  • Page 27: Chapter 5 Live View

    95 for more information. Indicates manual recording. Indicates that live view is locked from the front panel. Mouse actions are still allowed. The recorder can display more than one icon at the same time. TruVision NVR 22 (S/P) User Manual...

  • Page 28: Video Output

    Note: Not available for monitor B. Single Camera Switch to a full-screen view for the selected camera from the drop- down list. See “Single and multiview display mode” on page 23 for more information. TruVision NVR 22 (S/P) User Manual...

  • Page 29: Single And Multiview Display Mode

    Multiple view display Press the Display button on the front panel to cycle through different display format formats. -Or- Right-click the mouse and select Multi Camera from the menu. Select the desired multiview display layout. TruVision NVR 22 (S/P) User Manual...

  • Page 30: Sequencing Cameras

    Click the icon and select the desired camera. Click OK. See “Modify the instant playback duration” on page 87 for more information. TruVision NVR 22 (S/P) User Manual...

  • Page 31: Digital Zoom

    You can easily zoom in or out of a camera image in live view mode and playback using the digital zoom command. The zoom command magnifies the camera image four times. See Figure 10 below. TruVision NVR 22 (S/P) User Manual...

  • Page 32: Ptz Preset And Tours

    If the display was in multiview format, it changes to full-screen format for the selected camera. See Figure 11 on page 27 for a description of the PTZ control panel. TruVision NVR 22 (S/P) User Manual...
  • Page 33 On the front panel, select the desired camera and press (Enter) to call up the PTZ control panel. 2. Scroll the control panel to Preset and double-click the desired preset from the list. The camera immediately jumps to the preset position. TruVision NVR 22 (S/P) User Manual...
  • Page 34 On the front panel, select the desired camera and press call up the PTZ control panel. 2. Scroll the control panel to Shadow Tour and double-click the shadow tour from the list. The camera immediately carries out the shadow tour movement. TruVision NVR 22 (S/P) User Manual...

  • Page 35: Searching Files

    Search all video by time and date of recording. Event Search only event recorded files. Files can be searched by alarm inputs, text insertion, or intelligent alarms. Bookmark Search recorded files with bookmarks. Snapshot Search snapshots. TruVision NVR 22 (S/P) User Manual...

  • Page 36: Search And Play Back Recordings By Time And Video Type

    2. Select the desired cameras, record type, file type as well as start and end times of the recording. 3. Click Search. The list of search results appears. 4. Click to play back the search results: TruVision NVR 22 (S/P) User Manual...

  • Page 37: Search And Play Back Recordings By Event

    - Click Details to display more information about an event. Note: You can modify the pre- and post-play periods of a recording. Search bookmarked recordings For information on creating bookmarks, see “Create bookmarks” on page 45. TruVision NVR 22 (S/P) User Manual...

  • Page 38: Search Snapshots

    3. Select the desired cameras as well as start and end times of the recording to be searched. 4. Click Search. The list of snapshots appears. 5. Select a snapshot to see it in the thumbnail window. Click its Play button to see it in full-screen mode. TruVision NVR 22 (S/P) User Manual...

  • Page 39: Log Search

    Log search You can open video footage from the results of a log search. Refer to “Search the system log” on page 129 for more information. TruVision NVR 22 (S/P) User Manual...

  • Page 40: Playback Functionality

    The recorder continues to record the live view from a camera while simultaneously playing back video on that camera display. You must have the access privilege to play back recordings (see “Customize a user’s access privileges” on page 122 for more information). TruVision NVR 22 (S/P) User Manual...
  • Page 41 The playback control toolbar It is easy to manually control playback using the playback control toolbar. See Figure 15 on page 36. Note: The playback control toolbar does not appear for instant playback. TruVision NVR 22 (S/P) User Manual...
  • Page 42 Fast forward playback by the configured skip time (default is 30 seconds). Reverse playback by the configured skip time (default is 30 seconds). Decrease playback speed: Options available are: ½ speed, ¼ speed, 1/8 speed, single frame. TruVision NVR 22 (S/P) User Manual...

  • Page 43: Instant Playback

    Playback starts immediately. The Instant Playback scroll bar appears under the selected camera. 3. Click Pause on the toolbar to pause playback. Click Play to restart playback. Click Stop to stop playback and return to live view. TruVision NVR 22 (S/P) User Manual...

  • Page 44: Truvision Nvr 22 (S/P) User Manual I

    Play back recordings from the selected cameras of the selected day. Select the desired cameras and day to play back. Playback starts immediately. You can select all the playback toolbar options. Event Play back recorded selected VCA, alarm inputs or motion events. See TruVision NVR 22 (S/P) User Manual...

  • Page 45: Event Playback

    Input, select the desired alarm inputs from the list displayed. If you select Motion, select the desired cameras to search. Note: Motion detection must be enabled in order to use this function. See “Motion detection” on page 64 for information. TruVision NVR 22 (S/P) User Manual...

  • Page 46: Smart Playback

    This feature lets you selectively playback the parts of a recording with VCA and motion events and skip over video that does not have such events. The Smart Playback mode analyses the video for VCA and motion events and marks them. See Figure 16 below. TruVision NVR 22 (S/P) User Manual...
  • Page 47 Motion detection: This is used to detect motion in a selected area. Click the icon and then drag the mouse to draw the motion detection area. Note: It is not necessary to have motion detection enabled to use this feature. TruVision NVR 22 (S/P) User Manual...

  • Page 48: Split-Screen Playback

    You can display the recording between four and twelve split screens. The recording is split into equals time periods depending on the number of split screens selected. See Figure 17 below. TruVision NVR 22 (S/P) User Manual...

  • Page 49: Playback Speed And Skip Time

    From the front panel: Press the left and right buttons to speed up and slow down recorded video. From the playback window using the mouse: Click to speed up and slow down recorded video. TruVision NVR 22 (S/P) User Manual...

  • Page 50: Play Back Frame-By-Frame

    2. Left-click the mouse and drag the red square in the digital zoom window to the area of interest, or move the joystick on the front panel to position the red square. The selected area is magnified. TruVision NVR 22 (S/P) User Manual...

  • Page 51: Create Bookmarks

    The files cannot be overwritten. In multichannel playback, using this Lock File function will lock all the recorded files for the playback channels. Note: Locking too many files will reduce the storage capacity of the recorder. TruVision NVR 22 (S/P) User Manual...

  • Page 52: Manage Playback Files

    2. Select the tab for the files you want to manage: Video Clips, Snapshot, or Locked File. 3. Insert your backup device into the recorder. 4. Select the files you want to archive and click Archive Archive All. The files are saved. TruVision NVR 22 (S/P) User Manual...

  • Page 53: Archiving Files

    Click it to bring you to the archive window of the selected video in the search result. Quick Archive To archive recorded video using Quick Archive: 1. Insert the backup device into the recorder. TruVision NVR 22 (S/P) User Manual...

  • Page 54: Archive Menu

    See “24-hour playback modes” on page 38 for more information. Figure 18: Example of an archive window Function Description Device Name Select one of the storage media for archiving. If the backup device is not recognized: • Click the Refresh button TruVision NVR 22 (S/P) User Manual...

  • Page 55: Export Files

    6. Click Archive. The Archive window appears. 7. Select the storage medium to export to from the drop-down list. If you are using a USB 3.0 compatible device, it is recommended to use the USB on the back panel. TruVision NVR 22 (S/P) User Manual...

  • Page 56: Create And Archive Video Clips

    Playing back archived files on a PC Use the standard file player software, TruVision Player, to play back the archived video on your PC. It is downloaded automatically from the recorder when archiving files onto a backup device. TruVision NVR 22 (S/P) User Manual...

  • Page 57: Using Truvision Player

    3. The Merge window appears. Click Add File to add the files you want to merge onto a selected video file. Under Output Setting, select the video file to which you want to add the files. TruVision NVR 22 (S/P) User Manual...

  • Page 58: Chapter 9 Display Settings

    The BNC output of the recorder can be used as an event monitor. Note that the BNC output is also used as source for the TVN 22 V- stream encoding. TruVision NVR 22 (S/P) User Manual...
  • Page 59 Select whether the monitor output time bar appears on screen. Check the box to enable/disable. Default is Enable. 9. Time Bar Size Select the size of the time bar: Large, Medium, or Small. Default is Large. TruVision NVR 22 (S/P) User Manual...

  • Page 60: Layout

    See Figure 20 on page 55. Each video tile displays both the order of the camera on screen and the camera number. Go to Display Settings > Display to modify the dwell time for sequencing. TruVision NVR 22 (S/P) User Manual...
  • Page 61 : Display settings Figure 20: Camera layout window Multiview layout selection bar Camera order in the sequence Camera number selection TruVision NVR 22 (S/P) User Manual...

  • Page 62: Chapter 10 Camera Setup

    Please see the camera compatibility list for more detailed information. IP camera status The IP camera status menu allows you to add, edit and remove cameras to the recorder, as well as update the cameras’ firmware or change its admin passwords. TruVision NVR 22 (S/P) User Manual...
  • Page 63 This creates an IP conflict. Before adding the IP camera to the recorder, use the Edit button to assign a different IP address to each camera. 3. Check the boxes of the cameras that you want to add to the recorder. TruVision NVR 22 (S/P) User Manual...

  • Page 64: Using Rtsp Custom Protocols

    NVR switches. The NVR lets you easily track on-screen the current and remaining power consumption for all cameras directly connected to its switches. See Figure 22 on page 59. TruVision NVR 22 (S/P) User Manual...
  • Page 65 > Setup. 2. Select the PoE type required for each camera: No PoE, PoE-af, PoE-at, or 12.5 W. 3. Click Apply to save the settings and then click Back to return to live view. TruVision NVR 22 (S/P) User Manual...

  • Page 66: Camera Recording Settings

    Stream Type: Select the type of stream to record, either Video or Video & Audio. Default is Video. • Resolution: Select the resolution of the recording. Options include: 8MP, 6MP, 5MP, 3MP, 1080p, UXGA, 720p, VGA, 4CIF, DCIF, 2CIF, CIF, QCIF. TruVision NVR 22 (S/P) User Manual...

  • Page 67: Snapshots

    FTP server. To configure snapshots: 1. From the menu toolbar, click Camera Setup > Snapshots. 2. Select the desired camera. 3. Select the snapshot resolution from the drop-down list. TruVision NVR 22 (S/P) User Manual...

  • Page 68: Camera Osd

    5. Select a date format and a time format. 6. Select how you want the camera information displayed. Select one of the options from the drop-down list. Default is non-transparent/non- flashing. TruVision NVR 22 (S/P) User Manual...

  • Page 69: Image Settings

    (tall) rather than horizontal (wide) format. The video image is at a 9:16 aspect ratio. Mirror Mode You can flip the camera image three ways: Left-Right: Flip the image horizontally. TruVision NVR 22 (S/P) User Manual...

  • Page 70: Motion Detection

    Full Screen to activate the whole screen or Clear to clear the screen. 6. Set the sensitivity level. Drag the Sensitivity scroll bar to the desired sensitivity level. Maximum sensitivity is 6. Default is 4. TruVision NVR 22 (S/P) User Manual...

  • Page 71: Privacy Mask

    2. Select the camera for which to set up privacy masking. 3. Check the Enable Privacy Mask box to enable the feature. 4. Set up the mask area. Up to four areas can be set. TruVision NVR 22 (S/P) User Manual...

  • Page 72: Camera Tamper

    See page 95 for the list of alarm notification types. More than one option can be selected. Click Apply to save settings and then to return to the main window. 7. Click Exit to return to live view. TruVision NVR 22 (S/P) User Manual...

  • Page 73: Vca Setup

    A high sensitivity level means that there cannot be a large variance between the reference and current image. TruVision NVR 22 (S/P) User Manual...

  • Page 74: Ptz Presets And Tours

    Presets are previously defined locations of a PTZ dome camera. It allows you to quickly move the PTZ dome camera to a desired position. They are configured and modified from the Camera Setup > PTZ Presets/Tours window (see Figure 23 below). TruVision NVR 22 (S/P) User Manual...
  • Page 75 Preset tour toolbar Adds a step to a selected preset tour. Starts the selected preset tour. Stops the selected preset tour. Deletes all the preset tour steps. Scroll up the list. Scroll down the list. TruVision NVR 22 (S/P) User Manual...
  • Page 76 Select the preset number, dwell time and speed of the step. Click save the settings. Note: A preset tour should have at least two presets. 4. Repeat step 3 to configure other steps in the preset tour. TruVision NVR 22 (S/P) User Manual...
  • Page 77 PTZ control panel to move the camera along the desired path. 4. Click to save the shadow tour. Note: The shadow tour can be overwritten. 5. Click Exit to return to live view. TruVision NVR 22 (S/P) User Manual...

  • Page 78: V-Stream Encoding

    1. From the menu toolbar, click Camera Setup > People Counting. 2. Select the camera from which you want to count objects. 3. Select the report type: Daily report, Weekly report, Monthly report, and Annual report. TruVision NVR 22 (S/P) User Manual...
  • Page 79 Annual report calculates for the year of the selected date. 4. Select the statistics time. 5. Click Counting to list the object counting result. 6. To export the data to an Excel file, click Export. TruVision NVR 22 (S/P) User Manual...

  • Page 80: Network Settings

    Note: As every network configuration may differ, please contact your Network Administrator or ISP to see if your recorder requires specific IP addresses or port numbers. To configure general network settings: 1. From the menu toolbar, click Network Settings > Network Settings. TruVision NVR 22 (S/P) User Manual...
  • Page 81 The DHCP server is typically available in your router. Default value is Disable. IPv4 Address Enter the IP address for the recorder. This is the LAN IP address of the recorder. Default value is 192.168.1.82. TruVision NVR 22 (S/P) User Manual...

  • Page 82: Pppoe Settings

    Although not usually used, you can connect the recorder directly to a DSL modem. To do this, you need to select the PPPoE option in the network settings. Contact your ISP to get the user name and password. TruVision NVR 22 (S/P) User Manual...

  • Page 83: Ddns Settings

    • No-IP: A third-party service where users need to apply for a no-IP account on the no-ip.com website Figure 24: ezDDNS setup window Note: You cannot have two recorders with the same host name. TruVision NVR 22 (S/P) User Manual...

  • Page 84: Ntp Server Settings

    National Time Center (IP Address: 210.72.145.44) or europe.ntp.pool.org. If the device is setup in a more customized network, NTP software can be used to establish a NTP server used for time synchronization. TruVision NVR 22 (S/P) User Manual...

  • Page 85: Email Settings

    The interval range represents the time range in between the alarm images being sent. For example, if you set the interval range at two seconds, the second alarm image will be sent two seconds after the first alarm image TruVision NVR 22 (S/P) User Manual...

  • Page 86: Configure An Ftp Server To Store Snapshots

    1. From the menu toolbar, click Network Settings > SNMP. 2. Check the Enable SNMP box. 3. Enter the required settings. 4. Click Apply to save the settings and click Exit to return to live view. TruVision NVR 22 (S/P) User Manual...

  • Page 87: Upnp Settings

    Network status You can easily check network traffic in order to obtain information about the recorder such as its linking status, MAC address, MTU, sending/receiving rate, and NIC type. TruVision NVR 22 (S/P) User Manual...

  • Page 88: Archive Network Packet Data

    Archive network packet data When the recorder is connected to a network, you can archive the captured data packet to a USB-flash drive, SATA/eSATA CD-RW and other local backup devices. TruVision NVR 22 (S/P) User Manual...

  • Page 89: Network Statistics

    When using an internet connection, ensure that the ports are open or forwarded as follows:  When using TruNav: Port 8000 and 554  When using a web browser: Port 80 and 554 See “Internet Explorer users” on page 132 for more information. TruVision NVR 22 (S/P) User Manual...

  • Page 90: Recording

    If a camera is set up for continuous recording, it will still switch to event recording or alarm recording if events are triggered or to alarm recording when alarms are triggered. This can be turned off in the individual action settings for each individual alarm if needed. TruVision NVR 22 (S/P) User Manual...
  • Page 91 3. Click a record type in the legend to activate that record type. The cursor changes to a pen and a yellow box appears around the schedule map. TruVision NVR 22 (S/P) User Manual...
  • Page 92 Define a time period by entering a start (left column) and end (right column) time. You can schedule up to eight time periods. Click All Day to record all day. Note: Time periods defined cannot overlap. TruVision NVR 22 (S/P) User Manual...

  • Page 93: Modify The Instant Playback Duration

    You can check to see if a camera is recording manually by looking at the icon on the live view toolbar. The icon is red when manually recording. Default is off. There are two ways to start and stop a manual recording: TruVision NVR 22 (S/P) User Manual...

  • Page 94: Hot Spare

    1. From the menu toolbar, click Recording > Spare. 2. First set up the master recorders. For each master recorder, check the Normal Mode box and Enable. Enter the IP address and password for each recorder. TruVision NVR 22 (S/P) User Manual...

  • Page 95: Sd Card Recording

    Consequently, in playback mode, there are no missing or lost images. When you play back the recordings directly from the SD card, they are marked as “Schedule” in the camera recording. See Figure 26 on page 90. TruVision NVR 22 (S/P) User Manual...
  • Page 96 When a camera is offline, it will record on its own SD card. This video will then be synchronized to the recorder HDD when the camera becomes online again. 8. Click to return to the “Recording Schedule” menu. 9. Click Save to save the changes and return to live view. TruVision NVR 22 (S/P) User Manual...

  • Page 97: Alarm And Event Setup

    PTZ linking function. 5. Select the cameras to be triggered when an external alarm is detected. TruVision NVR 22 (S/P) User Manual...

  • Page 98: Alarm Response Actions

    You can select more than one notification type. Not all alarm response actions are available for all types of alarms. The alarm response actions are: TruVision NVR 22 (S/P) User Manual...

  • Page 99: Set Up Alarm Outputs

    Clear, the alarm signal remains active until it is manually acknowledged by pressing the alarm button on the front panel or remote control (see “Manual trigger” on page 94). 4. Select the recording schedules for the alarm output. TruVision NVR 22 (S/P) User Manual...

  • Page 100: Manual Trigger

    The administrator uploads the audio files onto the recorder using a web browser or an application supported by the SDK. There are five sample audio files provided in English: • An alarm has been triggered. Please leave the premises immediately. TruVision NVR 22 (S/P) User Manual...

  • Page 101: Event Notifications

    Abnormal Record: HDD cannot record any more files. This could be due to the overwrite option being disabled so recorded files are locked and cannot be deleted. • Hot Spare Exception: Errors occurred with hot spare HDD. TruVision NVR 22 (S/P) User Manual...
  • Page 102 Heartbeat Alarm: This is an OH event. There is no communication between the intrusion panel and the recorder. • Arming Alarm: This is an OH event. The intrusion panel has been armed. • Disarming Alarm: This is an OH event. The intrusion panel has been disarmed. TruVision NVR 22 (S/P) User Manual...

  • Page 103: Detect Video Loss

    Detect video loss Video may be lost if the camera develops a fault, is disconnected, or is damaged. You can set up the recorder to detect video loss and trigger a system notification. TruVision NVR 22 (S/P) User Manual...

  • Page 104: Alarm Host Setup

    Surveillance software installed. The alarm host port value must be the same as software’s alarm monitor port. Up to three alarm hosts can be set. For each alarm host, the default port is 5001, 5002, and 5003. TruVision NVR 22 (S/P) User Manual...

  • Page 105: Oh Alarm Reporting

    OH alarm reporting The recorder includes the Osborne Hoffman (OH) alarm receiver software module. This permits SIA and XSIA events to be reported to the recorder from Interlogix intrusion panels via IP and to be linked to recorder actions. The following Interlogix panels are supported: ...
  • Page 106 Check this box to enable the panel arming event. When the panel is armed, it will be reported to the recorder. Actions Click the icon to set up the actions linked to the panel arming alarm. Go to step 3. TruVision NVR 22 (S/P) User Manual...
  • Page 107 Notify the alarm host (supported by TruVision Navigator 6.1)  Trigger an alarm output PTZ Linking: Select the PTZ camera as well as the preset, preset tour, or shadow tour that is triggered when the alarm/event is detected. TruVision NVR 22 (S/P) User Manual...
  • Page 108 (alarm) parameters. The recordings will be 10 seconds for each assigned camera. Arming Schedule: Define the alarm schedule for the actions. You can schedule up to eight periods in a day. Default is 24 hours. TruVision NVR 22 (S/P) User Manual...

  • Page 109: Tvrmobile Push Notifications

    TVRMobile 2.3 (and higher) can receive events from a TVN 22 recorder. To set up push notifications: 1. In TVRMobile, add the recorder. 2. Switch on the Alarm Push Notifications feature for the recorder. The events will be listed in the Alarm Information window. TruVision NVR 22 (S/P) User Manual...
  • Page 110 3. For the events that you want to see in the mobile app, select Notify Alarm Host an action in the recorder. As soon as an event happens, the event will appear in the mobile app and a notification will be shown. TruVision NVR 22 (S/P) User Manual...

  • Page 111: Device Management

    The start and end time of daylight saving time (DST) in the year can also be set. DST is deactivated by default. See Figure 27 on page 106 for the Time settings screen. TruVision NVR 22 (S/P) User Manual...
  • Page 112 Enter the start date and time for daylight savings. Enter the end date and time for daylight savings. DST Bias Set the amount of time to move DST forward from the standard time. Default is 60 minutes. TruVision NVR 22 (S/P) User Manual...

  • Page 113: General Recorder Settings

    Select a time from the drop-down list, and click Apply. Menu timeout also applies to the system idle time after which a password will be required. Default value is 5 minutes. 6. Output Mode Select from Auto, HDMI, and VGA. TruVision NVR 22 (S/P) User Manual...

  • Page 114: Configuration Files

    To restore parameters to default factory settings: 1. From the menu toolbar, click Device Management > Configuration Files. Note: Only the administrator can restore the default settings. 2. To restore all parameters to default factory settings: TruVision NVR 22 (S/P) User Manual...

  • Page 115: Upgrade System Firmware

    It is possible to indicate holidays for which you can create a separate recording schedule. Once one or more holidays are created, a separate entry for holiday will be included in the recording schedule (refer to “Recording schedule” on page 84 of the manual) TruVision NVR 22 (S/P) User Manual...

  • Page 116: Rs-232 Settings

    You can use a network storage system (NAS) or storage area network (SAN) to remotely store recorder recordings. The recommended brands of storage system to use are: • Seagate BlackArmor NAS 220 • Iomega StorCenter ix2-dl • NETGEAR ReadyNAS Pro 2 TruVision NVR 22 (S/P) User Manual...
  • Page 117 StorCenter ix2-dl, you must add the prefix “/nfs” to the NAS path. 4. Under Type, select type of storage system to be used: NAS or SAN. Default is NAS. 5. Up to eight remote storage systems can be set up. 6. Click Save. TruVision NVR 22 (S/P) User Manual...

  • Page 118: Storage Management

    HDD is Uninitialized, you need to initialize it before it can be used in the recorder. Refer to “Initialize a HDD” on page 113 for more information. Note: The status information is also shown in the System Information > HDD window. TruVision NVR 22 (S/P) User Manual...
  • Page 119 2. Under the HDD Information tab, select the HDD to be initialized. 3. Click the Initialize button to begin initialization. After the HDD has been initialized, the status of the HDD changes from Abnormal to Normal. TruVision NVR 22 (S/P) User Manual...

  • Page 120: Storage Mode

    Note: If the overwrite function is enabled, the maximum capacity for both recordings and snapshots is set to zero by default. To set the HDD quota for a camera: 1. From the menu toolbar, click Storage Management > Storage Mode. TruVision NVR 22 (S/P) User Manual...
  • Page 121 Note: The Edit icon is only available if there are at least two HDDs installed. 4. Click the desired HDD property for the selected HDD: R/W or Read Only. 5. Click the group number for this HDD. 6. Click Apply to save and exit the window. TruVision NVR 22 (S/P) User Manual...

  • Page 122: Managing Esata

    To view the S.M.A.R.T. information of a HDD: 1. From the menu toolbar, click Storage Management > S.M.A.R.T. Settings. 2. Select the HDD whose data you want to see. A detail listing of S.M.A.R.T. information is displayed. TruVision NVR 22 (S/P) User Manual...

  • Page 123: Bad Sector Detection

    Bad sectors can slow down an HDD when reading or writing data, for example. Figure 31: Bad sector detection window To detect bad sectors: 1. From the menu toolbar, click Storage Management > Bad Sector Detection. 2. Select the HDD you want to test. TruVision NVR 22 (S/P) User Manual...

  • Page 124: Raid

    3. Click Apply and then to reboot the system. 4. Click the Storage Management icon in the menu toolbar and select RAID. 5. Click the Create button to open the Create Array window. TruVision NVR 22 (S/P) User Manual...
  • Page 125 If you choose RAID 5, at least 3 HDDs must be installed. • If you choose RAID 10, 4/6/8 HDDs need to be configured for RAID 10. To verify the RAID: 1. Click Storage Management > HDD Information. TruVision NVR 22 (S/P) User Manual...
  • Page 126 1. From the menu toolbar, click Storage Management > RAID. 2. Click the Rebuild icon to open the Rebuild Array window. 3. Click to start the rebuilding process 4. When complete the system will reboot. TruVision NVR 22 (S/P) User Manual...

  • Page 127: User Management

    The default passwords should be changed for security reasons. Add a new user Only a system administrator can create a user. You can have a maximum of 32 users (the administrator as well as operators and guests). TruVision NVR 22 (S/P) User Manual...

  • Page 128: Customize A User's Access Privileges

    By default, only the local information (log) management setting is enabled for both operators and guests. • Local Information (Log) Management: Search and view logs of the recorder and view system information. • Local Parameter Settings: Configure parameters and import the configuration from the recorder. TruVision NVR 22 (S/P) User Manual...
  • Page 129 Local Video Export: Locally back up recorded files from any of the channels. • Remote Live View: Remotely select and view live video over the network. • Remote Playback: Remotely play and download recorded files that are on the recorder. TruVision NVR 22 (S/P) User Manual...

  • Page 130: Delete A User

    The Edit User pop-up window appears. 3. Edit the user information and click to save the settings and return to the previous window. 4. Click Exit to return to live view. TruVision NVR 22 (S/P) User Manual...

  • Page 131: Change The Admin Password

    4. Enter the new admin password and confirm it. Change the admin MAC address, if required. Click to save the settings and return to the previous window. 5. Click Exit to return to live view. TruVision NVR 22 (S/P) User Manual...

  • Page 132: System Information

    The QR code for the recorder is also displayed. You can quickly enter the recorder parameters into TVRMobile by scanning the QR code. Note: The TVRMobile app must first be installed on your smart phone before scanning the recorder QR code. TruVision NVR 22 (S/P) User Manual...
  • Page 133 The “Preview Link Information” lists all the IP addresses of the streams viewed by the recorder. 5. To view alarm input information, click Alarm Inputs. You can view the alarm input number, alarm name, alarm type, alarm status, and triggered camera. TruVision NVR 22 (S/P) User Manual...
  • Page 134 1, IPv6 address 2, IPv6 default gateway, preferred DNS server, alternate DNS server, enable DHCP, enable PPPoE, PPPoE address, PPPoE subnet mask, PPPoE default gateway, server port, HTTP port, multicast IP, RTSP service port, and outgoing bandwidth limit (Kbps). TruVision NVR 22 (S/P) User Manual...

  • Page 135: Search The System Log

    Up to 2000 log files can be viewed at once. Log files can also be exported onto a USB device. The exported file is named according to the time it was exported. For example: 20140729124841logBack.txt. TruVision NVR 22 (S/P) User Manual...
  • Page 136 Stop Two-way Audio, Remote: Alarm Arming, Remote: Alarm Disarming, Remote: Add Network Storage, Remote: Delete Network Storage, Remote: Set Network Storage, Remote: Operate Bookmark, Remote: Delete HDD, Remote: Remote: Load HDD, Remote: Unload HDD, Remote Configure SNMP, Remote: TruVision NVR 22 (S/P) User Manual...
  • Page 137 - Play: Click to start playback of the selected recording. - Export: Click to archive the selected file to a USB device. The Export window appears. 7. Click Exit to return to live view. TruVision NVR 22 (S/P) User Manual...

  • Page 138: Chapter 18 Using The Web Browser

    6. Enter the IP address or DDNS name in the “Add this website to the zone” field. 7. Click Add, and then click Close. 8. Click in the Internet Options dialog box. 9. Connect to the recorder for full browser functionality. TruVision NVR 22 (S/P) User Manual...

  • Page 139: Access The Web Browser

    It ensures that there is a secure private channel between the recorder and cameras You can create self-signed server certificates as well as request certified server certificates to ensure your network security. TruVision NVR 22 (S/P) User Manual...
  • Page 140 4. Click “Download” next to the request that you just created in the browser, and get a .csr file. 5. Visit a site like https://www.startssl.com/?app=1 and upload your .csr file to get a trusted certificate. For larger companies, a corporate certificate might be available with the IT department. TruVision NVR 22 (S/P) User Manual...

  • Page 141: Mac Safari Browser Users

    • TVN 70 v1.2f Plug-in installation 1. Download the TruVision Mac Safari Browser Plug-In v1.0 file from the Interlogix web page. Navigate from the home page by clicking Video, then Recorders. Select your recorder and click the Downloads link. Scroll down to Software. Click on the download link.
  • Page 142 Chapter 18: Using the web browser 5. Enter the computer’s Username and Password when requested. 6. After a successful installation, close the installation dialog window. 7. Open Safari and connect to any supported device. TruVision NVR 22 (S/P) User Manual...

  • Page 143: Web Browser Live View

    Table 18: Description of live view in the web browser Name Description Camera Select the camera. Menu toolbar Lets you do the following: • View live video • Play back video • Search for event logs TruVision NVR 22 (S/P) User Manual...
  • Page 144 If viewing in multiview format, live view moves to the next group of cameras for the selected number of video tiles. Turn audio on/off Turn microphone on/off Alarm Trigger Output Turn Alarm Output on/off PTZ panel Hide/display the PTZ panel. TruVision NVR 22 (S/P) User Manual...

  • Page 145: Control A Ptz Dome Camera Via The Web Browser

    8. Start selected preset/tour/shadow tour (depending on function selected). 9. List the presets available. 10. List the preset tours available. 11. List the shadow tours available. 12. Modify brightness, contrast, saturation, and hue values. TruVision NVR 22 (S/P) User Manual...

  • Page 146: Play Back Recorded Video

    Playback forward: Click to scroll through the different speeds available: 1/8 speed, ¼ speed, ½ speed, normal, X2 speed, X4 speed, and X8 speed. Current speed is displayed under the camera name on top right of window. TruVision NVR 22 (S/P) User Manual...

  • Page 147: Search For Event Logs

    Alarm: Includes motion detection, tamper detection, video tampering, and other alarm events • Notifications: Includes system notifications such as video loss, HDD failures, and other system-related events • Operations: Includes users access to the web interfaces and other operational events TruVision NVR 22 (S/P) User Manual...

  • Page 148: Recording From The Browser

    Configure the recorder via the browser Click Configuration on the menu toolbar to display the configuration window. There are two major parts to the browser based configuration: Local and Remote. TruVision NVR 22 (S/P) User Manual...

  • Page 149: Local Configuration

    Define the video tampering detection settings. See “Camera tamper” on page 66 for more information. You can define an area on screen to enable a VCA alarm. PTZ Preset/Tours Define and select PTZ Presets and Tours.SD TruVision NVR 22 (S/P) User Manual...
  • Page 150 Define the alarm panel in the recorder. See “OH alarm Setup reporting” on page 99 for more information. Intrusion Panel Define the zones in an alarm panel. See “OH alarm Setup reporting” on page 99 for more information. TruVision NVR 22 (S/P) User Manual...
  • Page 151 Review the status of the alarm outputs. See Chapter 17 “System information” on page 126 for more information. Network Review the status of the network. See Chapter 17 “System information” on page 126 for more information. TruVision NVR 22 (S/P) User Manual...

  • Page 152: Appendix A Specifications

    Support | ((Sub-stream at CIF/QCIF/QXVGA/QVGA: 25 fps (PAL) / 30 fps (NTSC)) Stream type Video, Video & Audio Synchronous playback 8-ch 16-ch 16-ch Hard disk SATA 4 SATA interfaces for 4HDDs e-SATA 1 e-SATA interface Capacity per HDD TruVision NVR 22 (S/P) User Manual...
  • Page 153 HDMI output 2560*1440/60Hz, 1920 × 1080/60Hz， 1600*1200/60Hz, 1280*1024/60Hz，1280*720/60Hz，1024*768/60Hz HDMI 2, 1920 × 1080P / 60 Hz, 1280 × 1024 / 60 Hz, 1280 × 720 / 60 Hz, 1024 × 768 / 60 Hz TruVision NVR 22 (S/P) User Manual...
  • Page 154 -10 to +55 ºC (14 to 131 °F) Relative humidity 10 to 90% Chassis 19-inch rack-mounted 2U chassis Dimensions (W x D x H) 445 x 470 x 90 mm(17.5 x 18.5 x 3.5 in.) ≤10Kg（22 lb.） Weight (without HDD) TruVision NVR 22 (S/P) User Manual...

  • Page 155: Appendix B Port Forwarding Information

    Note: These links are not affiliated with nor supported by Interlogix technical support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device.
  • Page 156 Appendix B: Port forwarding information If you cannot find any information for your particular router, please contact your router manufacturer or internet service provider for further assistance. TruVision NVR 22 (S/P) User Manual...

  • Page 157: Appendix C Maximum Pre-Recording Times

    Note: This information only applies when the bit rate is set to Constant (see “Initializing the recording settings” on page 58 for more information). Maximum pre-recording time Constant bit rate (seconds) 1024 1280 TruVision NVR 22 (S/P) User Manual...
  • Page 158 Appendix C: Maximum pre-recording times Maximum pre-recording time Constant bit rate (seconds) 1536 1792 2048 3072 4096 TruVision NVR 22 (S/P) User Manual...

  • Page 159: Appendix D Default Menu Settings

    Layout Video Output Interface: HDMI Camera Setup IP Camera Status IP Camera Camera No., Status, PoE Port, Edit, Advanced Set, Live View, Camera Name, IP Camera Address, Manage Port, Protocol, Device Model, Serial Number, TruVision NVR 22 (S/P) User Manual...
  • Page 160 Camera Name: IP Camera 01 Display Name: Yes Display Date: Yes Display Day: Yes Date Format: MM-DD-YYYY Time Format: 12-hour Display Mode: Non-transparent & Not Flashing Image Image Settings Camera: IP Camera 01 Image Setting: Standard TruVision NVR 22 (S/P) User Manual...
  • Page 161 Camera: IP Camera 01 Enable VCA Alarm: No VCA Type: Face Detected Actions: Trigger Channel [camera-self]; Arming Schedule - All day for whole week; Actions: (Null) PTZ Preset/Tours Preset/Tours Camera: IP Camera 01 Save Preset TruVision NVR 22 (S/P) User Manual...
  • Page 162 Outgoing Bandwidth Limit (Kbps): 81920 IPv6 Address1: (Null) IPv6 Address2: (Null) IPv6 Address Gateway: (Null) MTU: 1500 Alternate DNS Server: (Null) HTTP Port: 80 RTSP Server Port: 554 PPPoE PPPoE Enable PPPOE: (Null) User Name: (Null) Password: (Null) TruVision NVR 22 (S/P) User Manual...
  • Page 163 Receiver: (Null) Receiver’s Address: (Null) Include Snapshot: No Interval: 2 s Enable FTP: No FTP Server: (Null) FTP Port: 21 User Name: (Null) Password: (Null) Directory: Use root directory Parent Directory: (Null) Secondary Directory: (Null) TruVision NVR 22 (S/P) User Manual...
  • Page 164 Remote Playback: 0bps Net Receive Idle: Net Send Idle: Recording Recording Schedule Recording Camera: IP Camera 01 Enable Recording: Yes Schedule: All day for whole week TL-Hi General General Instant Playback Duration: 5 minutes TruVision NVR 22 (S/P) User Manual...
  • Page 165 Alarm Audio Alarm Audio Audio 1; File Name; Size Audio 2; File Name; Size Audio 3; File Name; Size Audio 4; File Name; Size Audio 5; File Name; Size Notifications Notification Display Event Icon: Yes TruVision NVR 22 (S/P) User Manual...
  • Page 166 Actions: Arming Schedule; Actions; PTZ Linking Enable Panel Arming Alarm: No Actions: Arming Schedule; Actions; PTZ Linking Enable Panel Disarming Alarm: No Actions: Arming Schedule; Actions; PTZ Linking Intrusion Zone Setup Intrusion Zone Setup TruVision NVR 22 (S/P) User Manual...
  • Page 167 Mouse Pointer Speed: Low Enable Wizard: Yes Start Wizard Now: No Password Required : Yes Enable Front Panel Lock: No Configuration Files Import/Export Config Files Device Name: (Null) Upgrade Firmware: Local Upgrade Source: USB TruVision NVR 22 (S/P) User Manual...
  • Page 168 Max. Record Capacity (GB): 0 Max. Snapshot Capacity (GB): 0 S.M.A.R.T Settings S.M.A.R.T. Setttings Use when the disk has failed to self-evaluate: No HDD No.: 1 Self-test Status: Not Tested Self-test Type: Short Test S.M.A.R.T.: Temperature (°C): TruVision NVR 22 (S/P) User Manual...
  • Page 169 Hot Spare: User Management Users User Management Enable Complex Passwords: No operator: 4321 guest: (Null) System Information Device Info Device Info Device Name Model: (Model number) Serial No.: (Model’s serial number) Firmware Version: Encoding Version: TruVision NVR 22 (S/P) User Manual...
  • Page 170 MAC Address: Preferred DNS Server: Alternate DNS Server: Enable DHCP: Enable PPPOE: PPPOE Address: PPPOE Subnet Mask: PPPOE Default Gateway: Server Port: 8000 HTTP Port: 80 Multicast IP: RTSP Service Port: Outgoing Bandwidth Limit (Kbps): TruVision NVR 22 (S/P) User Manual...
  • Page 171 : Default menu settings Label; Status; Capacity; Free Space; Property; Type; Group Log search Log search Start Time: End Time: Event: All Type: All TruVision NVR 22 (S/P) User Manual...

  • Page 172: Index

    Cameras layout, 54 pre and post event times, 60 add, 113 privacy mask, 65 checking status, 112 recording settings, 60 dual streaming mode, 114 grouping, 115 initialize, 113 overwrite, 114 Daily schedules properties, 115 TruVision NVR 22 (S/P) User Manual...
  • Page 173 Network packet data call up, 28 export, 82 quick access, 27 Network settings set up, 70 general set up, 74 Presets Network settings for browser, 133 call up, 70 Network status, 81 quick access, 27 TruVision NVR 22 (S/P) User Manual...
  • Page 174 107 system logs, 129 Video outputs, 22 Sequencing cameras, 24 Video search menu, 29 Setup wizard Video tampering using, 8 detect, 66 Shadow tours V-stream encoding set up, 71 set up, 72 Skip time TruVision NVR 22 (S/P) User Manual...
  • Page 175 Index Web browser access, 133 camera management, 143 live view, 137 remote configure the recorder, 143 search and play back recorded video, 140 search event logs, 141 video snapshot, 140 Wizard enable/disable, 107 TruVision NVR 22 (S/P) User Manual...

Table of Contents