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Slide 1
Ricoh Europe B.V.
Technical Training Centre
List of Changes: (See: View > Notes Page)
Date of
change
30-09-2005
13-10-2005
Ricoh Europe B.V.
Technical Training Centre
Aficio FX200 (B273)
Service Training
Version
History
1.0.a
1.1.a
B273(Campari-C1)_full-spt_SER_ppt_EN_1.1.a.ppt
Description
Initial release
Minor changes
1
www.get-u-wice.com
B273
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Table of Contents
Related Manuals for Ricoh Aficio FX200
Summary of Contents for Ricoh Aficio FX200
- Page 1 B273 www.get-u-wice.com Aficio FX200 (B273) Service Training Slide 1 Ricoh Europe B.V. Technical Training Centre B273(Campari-C1)_full-spt_SER_ppt_EN_1.1.a.ppt List of Changes: (See: View > Notes Page) Date of Version Description change History 30-09-2005 1.0.a Initial release 13-10-2005 1.1.a Minor changes Ricoh Europe B.V.
- Page 2 B273 Objectives After completing this training you should be able install the machine in the field perform maintenance on the machine repair the machine in the field Slide 2 No additional notes Ricoh Europe B.V. Technical Training Centre...
- Page 3 B273 Requirements Training materials Machine (B273) PC running Windows NT/2000/XP Slide 3 No additional notes Ricoh Europe B.V. Technical Training Centre...
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Page 4: Training Materials
B273 Training Materials This presentation Service manual B273 Operating Instructions B273 Slide 4 No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 5 B273 Pre-requisites and Exam Basic copier for Service Master Basic printing for Service Master Exam multiple choice Note: You will need the Operating Instructions to do this exam! Slide 5 No additional notes Ricoh Europe B.V. Technical Training Centre...
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Page 6: Module Overview
B273 Module Overview 1. Overview 2. Specifications 3. Installation 4. Machine Operation 5. Engine 6. Maintenance 7. Replacements 8. Troubleshooting Slide 6 No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 7 B273 1. Overview Slide 7 1. Overview No additional notes Ricoh Europe B.V. Technical Training Centre...
- Page 8 The B273 is an MFP, designed by a Korean manufacturer This means that the engine is not the same as found in most Ricoh products Also some of the terminology and abbreviations used in this presentation may be different from what you are used to.
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Page 9: Operation Panel
B273 Operation Panel Easy-to-use 2-line, 16-digit display Slide 9 1. Overview No additional notes Ricoh Europe B.V. Technical Training Centre... -
Page 10: Basic Specifications
Paper input: 250 sheets (plus 50 with by-pass tray) Paper output: 150 sheets Resolution: 600 x 1200 dpi CPU: 166 MHz Standard Interfaces: Ethernet, Parallel and USB2.0 Printer language: PCL6 Slide 10 1. Overview No additional notes Ricoh Europe B.V. Technical Training Centre... -
Page 11: Sales Points
Scanning features Color/ Black & White Scan capability Twain Driver 75dpi – 4800dpi (enhanced) Fax features Modem speed: 33.6Kbps Transmission speed: 3 sec Scanning speed: 2.5 sec Slide 11 1. Overview No additional notes Ricoh Europe B.V. Technical Training Centre... -
Page 12: Scan To Usb
USB stick. Start scanning from the machine Start scanning from the machine CM-C1 CM-C1 To USB memory stick To USB memory stick Document Document Slide 12 1. Overview No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 13 B273 Remote Setting Utilities Printer Settings Utility : USB & Parallel connection Web Image Monitor: Ethernet connection Slide 13 1. Overview No additional notes Ricoh Europe B.V. Technical Training Centre...
- Page 14 Machine Targets Unit life: Approximately 150K or 5 years, whichever comes first. Average monthly print volume: 1K outputs Maximum monthly print volume: 2.5K outputs Duty: 15K outputs Slide 14 1. Overview No additional notes Ricoh Europe B.V. Technical Training Centre...
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Page 15: Optional Units
» The machine has a standard memory of 16 MB. This can be expanded to a maximum of 144 MB. There are no optional interface units for this machine. Slide 15 1. Overview No additional notes Ricoh Europe B.V. Technical Training Centre... -
Page 16: Specifications
B273 2. Specifications Slide 16 2. Specifications No additional notes Ricoh Europe B.V. Technical Training Centre... -
Page 17: General Specifications
First print time 10 seconds from stand-by 50 seconds from energy saver mode Paper input Standard paper tray: 250 sheets By-pass tray: 50 sheets Optional paper tray: 250 sheets Slide 17 2. Specifications No additional notes Ricoh Europe B.V. Technical Training Centre... -
Page 18: Paper Specifications
Irregular size: 76-216 x 127- 356 mm (3.0” - 8.5” x 5.0” - 14.0”) Paper Tray Paper Weights Standard Paper tray 60-90 g/m (16-24 lb.) By-pass tray 60-163 g/m (16-43 lb.) Slide 18 2. Specifications No additional notes Ricoh Europe B.V. Technical Training Centre... -
Page 19: Print Specifications
B273 Print Specifications Print Drivers: PCL6 Resolution: Normal: 600 x 600 dpi Maximum: 1200 x 1200 dpi Toner save mode: Supported Memory: 16 MB Duplex: Not Supported Slide 19 2. Specifications No additional notes Ricoh Europe B.V. Technical Training Centre... -
Page 20: Scanning Specifications
Resolution Optical: 600 x 1200 dpi Enhanced: 4800 x 4800 dpi Scan area Recommended scan width: 208 mm Maximum scan width: 216 mm Scan to..(supported) E-mail Image Slide 20 2. Specifications No additional notes Ricoh Europe B.V. Technical Training Centre... -
Page 21: Copy Specifications
» 10 seconds: Platen » 15 seconds: ADF Energy saver: 50 seconds Resolution Scan: 600 x 300 dpi, 600 x 600 dpi Print: 600 x 600 dpi Slide 21 2. Specifications No additional notes Ricoh Europe B.V. Technical Training Centre... -
Page 22: Installation
B273 3. Installation Slide 22 3. Installation No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 23 However you should also know how to do a full machine installation in case you are required to do so in the field. Use the Operating Instructions to install the machine. Slide 23 3. Installation No additional notes Ricoh Europe B.V. Technical Training Centre...
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Page 24: Before You Start
At this time. the customer may have to install the second machine by themselves. For this reason you should cover the points shown on the slide. Ricoh Europe B.V. Technical Training Centre... - Page 25 This can prevent paper jams in the future. How to connect the machine. The customer may want to move the machine to another location in the future. How to turn on the machine. Ricoh Europe B.V. Technical Training Centre...
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Page 26: Setting Up The Machine
The user may need to do this again if they move the machine, or if there is a power failure. Set the paper size and type. Depending on customer needs they may need to change paper sizes often. User save modes. Some users are very cost conscious. Ricoh Europe B.V. Technical Training Centre... -
Page 27: Printer Software
Use the printer utilities Slide 27 3. Installation More on Printer Software Make sure to examine the system requirements before you install the system software. Do the repair/ remove software procedures as often as you feel necessary. Ricoh Europe B.V. Technical Training Centre... -
Page 28: Scanner Software
B273 Scanner Software Install Twain driver When connected to parallel port or USB Install the network twain driver ScanClair When connected to network Install the scanner software SmarThru4 Slide 28 No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 29 B273 Last Step Do a couple of print jobs to make sure the machine works correctly. Try and use various paper sizes and print media if possible. Slide 29 3. Installation No additional notes Ricoh Europe B.V. Technical Training Centre...
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Page 30: Machine Operation
B273 4. Machine Operation Slide 30 4. Machine Operation No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 31 This chapter is divided into 2 sub chapters to show you how to use the machine from a service point of view and from a user point of view: 4.1 Service 4.2 User Slide 31 4. Machine Operation No additional notes Ricoh Europe B.V. Technical Training Centre...
- Page 32 B273 4.1 Service Slide 32 4.1 Machine Operation > Service No additional notes Ricoh Europe B.V. Technical Training Centre...
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Page 33: Tech Mode
B273 Tech Mode Tech mode lets you check the machine and do various tests to solve problems. Practice going into Tech Mode Slide 33 4.1 Machine Operation > Service No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 34 Tech Mode lets you do the following Data Set-up Machine Tests Machine Reports Clear All Memory Shading Test Practice doing some of the above. Slide 34 4.1 Machine Operation > Service Service Manual, Sections 5.1.2 to 5.1.4 Ricoh Europe B.V. Technical Training Centre...
- Page 35 » Machine connected to PC through parallel or USB cable Using Web Image Monitor » Machine connected to PC through network Upgrade the machine firmware. Practice both modes. Slide 35 4.1 Machine Operation > Service Service Manual, Section 5.3.1 Ricoh Europe B.V. Technical Training Centre...
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Page 36: Firmware Recovery Procedure
Set the power off and then on. Do the steps in the firmware download procedure again. The machine will start the upgrade procedure again. Slide 36 4.1 Machine Operation > Service No additional notes Ricoh Europe B.V. Technical Training Centre... -
Page 37: Engine Test Mode
Menu → # → 1 → 9 → 3 → 1 Press in sequence to go back to user mode The machine operates normally in Engine Test Mode. Slide 37 4.1 Machine Operation > Service No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 38 This shows the print engine condition. This setting stays on when you get out of Engine Mode, so make sure to disable it. Slide 38 4.1 Machine Operation > Service Service Manual, Section 5.4 Ricoh Europe B.V. Technical Training Centre...
- Page 39 B273 4.2 User Slide 39 4.2 Machine Operation > User No additional notes Ricoh Europe B.V. Technical Training Centre...
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Page 40: Paper Handling
Show the user how to correctly load paper into the paper tray unit. This can avoid paper jams. The machine can print outputs to different output locations. Show the customer how to do this. Ricoh Europe B.V. Technical Training Centre... - Page 41 4.2 Machine Operation > User Operating Instructions, Section 4 More on Printer This material on this slide will depend on the user. Customer who require more advanced printing applications will be interested in this information. Ricoh Europe B.V. Technical Training Centre...
- Page 42 4.2 Machine Operation > User Operating Instructions, Section 5 More on Copying This material on this slide will depend on the user. Customers who require more advanced copying applications will be interested in this information. Ricoh Europe B.V. Technical Training Centre...
- Page 43 4.2 Machine Operation > User Operating Instructions, Section 6 More on Scanning This material will be useful for users who want to scan and turn pictures and text into digital files on the computer. Ricoh Europe B.V. Technical Training Centre...
- Page 44 More fax features Slide 44 4.2 Machine Operation > User Operating Instructions, Section 7 More on Faxing Applications This material will be useful for users who want to use the machine as a fax machine. Ricoh Europe B.V. Technical Training Centre...
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Page 45: Using Usb Flash Drive
Operating Instructions, Section 10 More on Using USB Flash Drive Go over this information with the customers. This will be very useful for customers who want to carry data from one location to another. Ricoh Europe B.V. Technical Training Centre... - Page 46 Operating Instructions, Appendix A More on Using the Machine on a Network This information will be important for customers who want to have the machine shared on a network. Show the user how to set this up. Ricoh Europe B.V. Technical Training Centre...
- Page 47 B273 Administrator Go over the following with the administrator if possible: Basic network installation Printer driver installation Network installation Administration tools Slide 47 4.2 Machine Operation > User Operating Instructions, Administrator Guide Section Ricoh Europe B.V. Technical Training Centre...
- Page 48 B273 5. Engine Slide 48 5. Engine No additional notes Ricoh Europe B.V. Technical Training Centre...
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Page 49: Machine Components
B273 Machine Components Go to the machine and locate the components. Slide 49 5. Engine Service Manual, Section 6.1.1 and 6.1.2 Ricoh Europe B.V. Technical Training Centre... -
Page 50: System Layout
Operation Panel Scanner Line Interface Power Supply The controller is composed of 2 CPUs and 1 board. The scanner is composed of the ADF and platen cover. Slide 50 5. Engine No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 51 A sensor checks when the paper tray is empty. There is no paper near end sensor in this machine. Slide 51 5. Engine No additional notes Ricoh Europe B.V. Technical Training Centre...
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Page 52: Transfer Unit
This change in resistance in turn changes the value of the voltage due to loading. This voltage is fed back into the set through the A/D converter. Based on this fed back value the PWM cycle is changed to maintain the required transfer voltage. Ricoh Europe B.V. Technical Training Centre... -
Page 53: Drive Unit
The main motor supplies power to the following: Paper feed unit Fusing unit Toner cartridge Software drives the main motor and controls the motor acceleration, motor speed and motor deceleration. Slide 53 5. Engine No additional notes Ricoh Europe B.V. Technical Training Centre... -
Page 54: Fusing Unit
The AC power is controlled by comparing the target temperature to the value from the thermistor. An error shows if the value from the thermistor is out of the controlling range during the fusing process. Ricoh Europe B.V. Technical Training Centre... -
Page 55: Fusing Unit Components
Pressure Roller The pressure roller is mounted under the hot roller Slide 55 5. Engine No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 56 » The temperature stays 40°C lower than the fixed fusing temperature for more than 4seconds for 3 consecutive pages. Overheat error The temperature stays higher than 220°C for more than 3 seconds. Slide 56 5. Engine No additional notes Ricoh Europe B.V. Technical Training Centre...
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Page 57: Scanning Unit
The scanning unit consists of the following parts: CCD module Connection board ADF board AFE (Analog Front End) Image Processor (located in CPU) Platen glass and ADF mechanism. Slide 57 5. Engine Service Manual, Section 6.2.5 Ricoh Europe B.V. Technical Training Centre... -
Page 58: Laser Scanning Unit (Lsu)
The polygon mirror reflects the laser light onto the OPC. Each side of the mirror is one scan line. The OPC drum turns as the paper feeds to scan the image down the page. Ricoh Europe B.V. Technical Training Centre... - Page 59 A cleaning blade is used to collect used toner. Developing method: Non magnetic 1 element contacting method Toner: Non magnetic 1 element shatter type toner Toner life span: 5,000 sheets (IDC Pattern/A4 standard) OPC cleaning: Electrostatic process Ricoh Europe B.V. Technical Training Centre...
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Page 60: New Aio Detection
In the case when the “Replaced Toner Counts” is 0, the CRU currently installed is regarded as a starter CRU. In this condition, threshold to detect toner end is shorter than that for supply CRU. Ricoh Europe B.V. Technical Training Centre... -
Page 61: Toner End Detection
When the total number of dots gets to a pre-programmed figure (as for toner near-end), the machine shows “TONER LOW”. After another period of dots has been counted up, the machine finally shows “TONER EMPTY” (as for toner end), and the machine stops printing. Ricoh Europe B.V. Technical Training Centre... - Page 62 B273 Main PBA The engine board and controller board are both on a single PBA and consist of the following parts: Printer scanner Line control functions. Slide 62 5. Engine Service manual, Section 6.3.1 Ricoh Europe B.V. Technical Training Centre...
- Page 63 The machine has the following sensors: Paper empty sensor By-pass tray sensor Paper feed sensor Paper exit sensor Cover open sensor The machine has the following circuits: DC Fan/Solenoid Motor Slide 63 5. Engine Service Manual, Section 6.3.7 Ricoh Europe B.V. Technical Training Centre...
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Page 64: Smps And Hvps
The HVPS part uses the 24V, and outputs the high voltage for THV/MHV/BIAS. Outputted high voltage is supplied to the following parts: Toner Cartridge OPC Cartridge Transfer roller. Ricoh Europe B.V. Technical Training Centre... -
Page 65: Fusing Unit Ac Power Control
(THY1). "On/Off control" is achieved when the gate of the triac is turned on/off by a phototriac (PC1). The Phototriac also acts as an isolating part. Slide 65 5. Engine Service Manual, Section 6.4.3 Ricoh Europe B.V. Technical Training Centre... - Page 66 Fax Modem Group3 facsimile modem LIU PBA The LIU board is the line interface unit and consists of the following. » Tel_line » Interface circuit » Telephone circuit Slide 66 5. Engine No additional notes Ricoh Europe B.V. Technical Training Centre...
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Page 67: Maintenance
B273 6. Maintenance Slide 67 6. Maintenance No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 68 At the same time, the information presented can also be passed along to the customer. Try to give a demonstration to the customer when you are at the customer site if possible. Teaching the customer essential maintenance procedures can save you a future visit to the site. Ricoh Europe B.V. Technical Training Centre...
- Page 69 B273 6.1 Service PM Slide 69 6.1 Maintenance > Service PM No additional notes Ricoh Europe B.V. Technical Training Centre...
- Page 70 Scanner ADF Rubber pad: 20 K ADF Pick-up Ass'y: 80 K Printer Transfer Roller: 60 K Fusing Unit: 80 K Pick-up Ass'y: 150 K Slide 70 6.1 Maintenance > Service PM No additional notes Ricoh Europe B.V. Technical Training Centre...
- Page 71 B273 6.2 User PM Slide 71 6.2 Maintenance > User PM No additional notes Ricoh Europe B.V. Technical Training Centre...
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Page 72: Clearing The Memory
This lets you clear information stored in the machines memory. Make sure all fax jobs have been completed before you do this procedure. Slide 72 6.2 Maintenance > User PM Operating Instructions, Section 8 Ricoh Europe B.V. Technical Training Centre... -
Page 73: Cleaning The Printer
Do the following: Clean the outside of the machine Clean the inside of the printer Clean the scan unit Slide 73 6.2 Maintenance > User PM Operating Instructions, Section 8 Ricoh Europe B.V. Technical Training Centre... -
Page 74: Toner Cartridge
Do not refill the toner cartridge. Store toner cartridges in the same environment as the machine. Do not expose the cartridge to light for more than a few minutes. Slide 74 6.2 Maintenance > User PM No additional notes Ricoh Europe B.V. Technical Training Centre... -
Page 75: Redistributing Toner
Let the user know that this 'could' temporarily solve the problem, and that they should replace the toner cartridge as soon as possible. Replace the toner cartridge if the above procedure does not solve the problem. Ricoh Europe B.V. Technical Training Centre... -
Page 76: Replacing The Toner Cartridge
B273 Replacing the Toner Cartridge Replace the toner cartridge. Slide 76 6.2 Maintenance > User PM Operating Instructions, Section 8 Ricoh Europe B.V. Technical Training Centre... - Page 77 Press the scroll button (or) to show “Notify Toner” on the bottom line. Then press Enter. Press the scroll button to change the setting. Select “On” to enable this feature. Selecting “Off” disables this feature. Press Enter to save the selection. Ricoh Europe B.V. Technical Training Centre...
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Page 78: Cleaning The Drum
“Maintenance” menu. You can also enable “Auto Cleaning” The drum will automatically be cleaned every 500 pages. Use it when inferior paper is used. Slide 78 6.2 Maintenance > User PM Operating Instructions, Section 8 Ricoh Europe B.V. Technical Training Centre... -
Page 79: Set E-Mail Notification
This features lets you know the machine status via E-mail. You must enter some information to the Web Image Monitor before you can use this function. Slide 79 6.2 Maintenance > User PM Operating Instructions, Section 8 Ricoh Europe B.V. Technical Training Centre... -
Page 80: Replacements And Adjustments
B273 7. Replacements and Adjustments Slide 80 7. Replacements and Adjustments No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 81 The procedure to reassemble the fusing unit is complicated. Full details will be provided for this procedure. Slide 81 7. Replacements and Adjustments No additional notes Ricoh Europe B.V. Technical Training Centre...
- Page 82 ADF Motor Assembly Operation Panel Middle Cover and Exit Roller Control Shield Assembly Engine Shield Assembly and Exit Board SMPS and LIU Slide 82 7. Replacements and Adjustments Service Manual, Section 3.2 to 3.9 Ricoh Europe B.V. Technical Training Centre...
- Page 83 3. Set the stripper pawls into the stripper pawls holder slots and snap them into the slots. 4. Make sure the stripper pawl heads sit as they are shown in the slide. 5. Finally, reassemble the rest of the fusing unit. Ricoh Europe B.V. Technical Training Centre...
- Page 84 Slide 84 7. Replacements and Adjustments More on Incorrect Position Compare this slide to the previous slide and note the positions of the stripper pawls and the stripper pawl heads. The difference should be obvious. Ricoh Europe B.V. Technical Training Centre...
- Page 85 This assignment will cover the fusing unit only. Do the replacement procedures for the following parts: Fusing unit assembly Thermostat Fusing lamp Stripper pawls Thermistor Slide 85 7. Replacements and Adjustments Service Manual, Section 3.10.1 to 3.10.5 Ricoh Europe B.V. Technical Training Centre...
- Page 86 Do the replacement procedures for the following parts: CRUM Board Drive Assembly Cover Mid-Front Transfer Assembly Feed Assembly Pick-up Assembly and Solenoid By-pass/Paper Feed Unit Pick-up Rollers Slide 86 7. Replacements and Adjustments Service Manual, Section 3.11 to 3.18 Ricoh Europe B.V. Technical Training Centre...
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Page 87: Troubleshooting
B273 8. Troubleshooting Slide 87 Paper Tray t d P No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 88 For this reason, you will study paper jam conditions in detail. Make sure you do the practical assignments for troubleshooting paper jam conditions. This will let you train the user how to remove paper jams when you are at the customer site. Ricoh Europe B.V. Technical Training Centre...
- Page 89 B273 Paper Path Overview The machine has the following two paper paths. Engine part Scanner part (30She ets) Engine Part L S U Fuser Toner Cartridge Slide 89 8. Troubleshooting No additional notes Ricoh Europe B.V. Technical Training Centre...
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Page 90: Copy/Scan Document Path
B273 Copy/Scan Document Path This shows the paper path in the scanning unit. Slide 90 8. Troubleshooting Service Manual, Section 4.1.1 Ricoh Europe B.V. Technical Training Centre... - Page 91 B273 Engine Document Path This shows the paper path in the engine unit. Slide 91 8. Troubleshooting Service Manual, Section 4.1.1 Ricoh Europe B.V. Technical Training Centre...
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Page 92: Paper Jams-Overview
Incorrect paper type was used. The machine has the following paper jam conditions. Jam0: Paper feed area Jam1: Fusing unit/Toner cartridge area Jam2: Paper exit area By-pass Jam: By-pass tray Slide 92 8. Troubleshooting No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 93 For this reason you should go to the area of the machine in question and simulate a jam condition. The most important thing to remember is the procedure to clear the paper jam as well as the area of the machine where the jam occurs. Ricoh Europe B.V. Technical Training Centre...
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Page 94: Jam0 (Paper Feed Area)
M P S e n s o r F e e d S e n s o r Slide 94 8. Troubleshooting Service Manual, Section 4.2.2 Ricoh Europe B.V. Technical Training Centre... - Page 95 EXIT Sensor M P S e n s o r F e e d S e n s o r Slide 95 8. Troubleshooting Service Manual, Section 4.2.3 Ricoh Europe B.V. Technical Training Centre...
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Page 96: Jam2 (Paper Exit Area)
EXIT Sensor M P S e n s o r F e e d S e n s o r Slide 96 8. Troubleshooting Service Manual, Section 4.2.4 Ricoh Europe B.V. Technical Training Centre... -
Page 97: By-Pass Tray Jam
This jam occurs in the by-pass tray. EXIT Sensor M PS e n s o r F e e d S e n s o r Slide 97 8. Troubleshooting Service Manual, Section 4.2.5 Ricoh Europe B.V. Technical Training Centre... -
Page 98: Common Problems
Print Quality: Section 4.5 Fax/ Phone: Section 4.6 Copy: Section 4.7 Scanning: Section 4.8 Error messages: Section 4.9 Toner Cartridge: Section 4.10 Software: Section 4.11 Network: Section 4.12 Slide 98 8. Troubleshooting No additional notes Ricoh Europe B.V. Technical Training Centre... -
Page 99: Troubleshooting-User
Open the troubleshooting section of the Operating Instructions and go over the basic troubleshooting techniques with the user. This can save you a future visit to the site. Slide 99 8. Troubleshooting No additional notes Ricoh Europe B.V. Technical Training Centre... - Page 100 B273 FX200 (B273) Slide 100 No additional notes Ricoh Europe B.V. Technical Training Centre...