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[ Charger/Battery
Problem
Possible Cause
Remaining charge
shortens charging time.
Battery charges
Battery may be
quickly
terminally exhausted
or defective. (Small
Light flashes red.)
Charging slows
during Video Calls.
Battery charges
slowly
Battery may be
charging via USB.
AC Charger may not
be properly connected
to handset.
AC Charger may not
be firmly plugged in
to AC outlet.
Battery may not be
Battery won't
properly installed.
charge
Battery, AC Charger, or
Charging Terminals, or
Device Port may be
obstructed by dust, etc.
Charger, etc. may
not be supported.
Solution
This is normal.
Replace battery with a new
one.
End the call to charge faster.
Use AC Charger.
Make sure connector is
securely inserted and retry.
Remove plug from outlet,
re-insert and retry.
Install battery properly (P.15-4).
Clean terminals, connector
and Port with a dry cotton
swab and retry.
Use specified AC Charger,
etc. only; others may
damage battery.
Problem
Possible Cause
High power
consuming
operations are in use.
Battery Time
seems shorter
Using handset in poor
than usual
conditions may
shorten Battery Time.
Power hungry settings
may be active.
Troubleshooting
Solution
Keep handset closed in
Standby; reduce TV,
S! Application,
Media Player and Camera
use, and limit transmissions/
external connections.
Avoid prolonged use of
handset out-of-range or in
poor signal conditions.
Lower Brightness, select
shorter Display Saving/
Backlight time, etc.
15
7
15-
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Troubleshooting
