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8. IBM CT System
Administration
The IBM CT administrator is responsible for the configuration and maintenance
of the IBM CT system. Administration duties include:
•
System Configuration - including setting trunk reservation and rotation, on-
hold audio source, flash hook timing and digit play/quiet time.
•
Line Configuration, including pickup group and class of service assignments.
•
Creation and maintenance of the Company listing.
•
Slave board configuration.
•
Auto attendant message recording and maintenance.
8.1 Basic commands and utilities
8.2 Using the IBM CT Administration Utility
Most IBM CT administration functions are performed through the IBM CT
administration utility. Certain commands may also be entered via the handset
(that has a class of service with administrative privileges), and some functions can
only be performed using a handset. Where applicable, both methods are included
in this guide.
Starting the IBM CT Administration Utility
1. From the Start Menu, navigate to Programs/IBM Computer
Telephony/Admin/IBM Telephony Administration Utility.
2. Enter the IBM CT Administrator password in the box provided (asterisks will
appear in the box as you type), then click OK or press enter. Note that IBM
CT passwords are case-sensitive.
Note: The default password supplied with the system is NETPHONE. It is
strongly suggested that you change this password immediately.
Refer to the IBM CT Administration Utility on-line help and the IBM CTS
Administration Guide for more information.
IBM CTS Installation Guide
IBM CTS PBX System Administration
43
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