Kenmore 110.21302013 Use And Care Manual page 15

TROUBLESHOOTING
First try the soJufions suggested here for assistance and to possibJy avoid a service call.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 4.5" (114 mm).
Jf you experience
Washer not draining/
spinning, Joads are
still wet, or spin light
remains on (indicating
that the washer was
unabJe to pump out
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the floor. Remove any dogs from drain hose.
Too much detergent causing suds to Use only HE detergent. Always measure and follow detergent
sJow or stop draining and spinning, directions for your load. To remove extra suds, select Rinse/Spin.
water within 10 minutes)
(cont.) Do not add detergent.
Dry spots on load High speed spins extract more The high spin speeds combined with air flow during the final spin
after cycle moisture than traditional topdoad can cause items near the top of the load to develop dry spots
washers, during the final spin. This is normal.
Check for proper water supply.
Jnoarrect or wrong
wash or rinse
temperatures
Energy saving controlled
wash temperatures.
Load not rinsed Check for proper water supply.
Sand, pet hair, lint,
etc. on load after
washing
Not using HE detergent or using too
much HE detergent.
Washer not loaded as recommended.
Heavy sand_ pet hair_ linh and
detergent or bleach residues may
require additional rinsing.
Washer not loaded as recommended.
Wash load not completely
covered in water.
Added more water to washer.
Washer not loaded as recommended.
Load is tangling
Not cleaning or
removing stains
Make sure hot and cold inJet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not dogged.
Remove any kinks in hoses.
Energy Star @qualified washers use cooler wash and rinse water
temperatures than traditional topdoad washers. This includes
cooler hot and warm washes.
Make sure hot and oald inJet hoses are not reversed.
Both hoses must be affached and have water flowing to the inJet valve.
Both hot and cold water faucets must be on.
inlet valve screens on washer may be dogged.
Remove any kinks in the inlet hose.
The suds from regular detergent can keep washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based
on load size and soil Jevel.
The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the washplate. Do not
load garments directly over the center of the washplate. The washer
will not rinse well if tightly packed. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Add a 2nd Rinse to the selected cycle.
See _'Using Your Washer" section.
Select a cycle with a slower wash action and spin speed; however,
items will be wetter than those using a higher speed spin. See the
_'Cycle Guide" to match your load with the best cycle.
Load garments in loose heaps evenly around the washplate.
Do not load garments dkecfly over the center of the washplate.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Washer senses load size and adds correct amount of water° This
is normal and necessary for clothes to move°
Do not add more water to washer° Added water lifts the laundry
off the washplate_ resulting in Jesseffective cleaning.
Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the washplate. Do not load
garments dkecfly over the center of the washplate. Load with dry items only.
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