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Cisco 7920 User Manual

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Summary of Contents for Cisco 7920

  • Page 3: User Guide

    User Guide Cisco Wireless IP Phone 7920 User Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DOC-7814564= Text Part Number: 78-14564-01...
  • Page 4 CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, the Cisco Systems Verified logo, Cisco Unity, Follow Me Browsing, FormShare, iQ Net Readiness Scorecard, Networking Academy, and ScriptShare are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, The Fastest Way to Increase Your Internet Quotient, and iQuick Study are service marks of Cisco Systems, Inc.;...

  • Page 5: Table Of Contents

    Cisco.com xvii Documentation CD-ROM xviii Ordering Documentation xviii Documentation Feedback Obtaining Technical Assistance Cisco.com Technical Assistance Center Cisco TAC Website xxii Cisco TAC Escalation Center xxiii Obtaining Additional Publications and Information xxiv Cisco Wireless IP Phone 7920 User Guide...
  • Page 6 Overview of the Cisco Wireless IP Phone C H A P T E R 7920 Powering the Phone On and Off Entering and Editing Text Entering Symbols into Text Deleting Characters Main Screen and Display Indicators Adjusting the Speaker Volume...
  • Page 7 Picking Up a Call Within Your Calling Group Picking Up a Call Outside Your Calling Group Using Shortcuts Switching the Key Lock On and Off Setting Ring and Vibration Modes Checking Voice Mail Cisco Wireless IP Phone 7920 User Guide...
  • Page 8 Advanced Features C H A P T E R Using the Directory Features Accessing the Directory Menu Browsing the Phone Record Checking Detailed Phone Record Information Dialing a Number from the Directory Dialing by Browsing Phone Records by Name Dialing by Scrolling Within the Phone Record Editing Phone Records Adding or Erasing a Phone Record...
  • Page 9 Setting the Welcome Message Setting the Backlight On and Off Switching the Phone Lock On and Off Setting the Password for the Phone Lock Enabling and Disabling the USB Port Restoring the Factory Default Settings Cisco Wireless IP Phone 7920 User Guide...
  • Page 10 Network Configuration C H A P T E R Opening the Network Config Menu Setting Up the Dynamic Host Configuration Protocol Client Performing Static Settings Setting IP Address Setting IP Address for the Subnet Mask Setting IP Address for the Primary Gateway Setting IP Address for the Primary TFTP Server...
  • Page 11 Switching the Prompt Mode On and Menu Diagrams A P P E N D I X Display Messages A P P E N D I X Informational Messages Error Messages Warning Messages N D E X Cisco Wireless IP Phone 7920 User Guide...
  • Page 12 78-14564-01...

  • Page 13: Cisco One-Year Limited Hardware Warranty Terms

    Your formal Warranty Statement, including the warranty applicable to Cisco software, is included on the CD that accompanies your Cisco product. Follow these steps to access and download the Cisco Information Packet and your warranty document from the CD or from Cisco.com.
  • Page 14 The Cisco warranty page appears. d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF). You can also contact the Cisco service and support website for assistance: http://www.cisco.com/public/Support_root.shtml. 78-14564-01...
  • Page 15 (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location. Cisco reserves the right to refund the purchase price as its exclusive warranty remedy. To Receive a Return Materials Authorization (RMA) Number Contact the company from whom you purchased the product.
  • Page 16 78-14564-01...

  • Page 17: Preface

    This guide is intended for the wireless phone user who may or may not have had any technical training in IP telephony or networking, and who is planning to use the Cisco Wireless IP Phone 7920 in an enterprise environment. Cisco Wireless IP Phone 7920 User Guide...

  • Page 18: Related Documentation

    Cisco 7920 Wireless IP Phone documentation set in addition to related Cisco publications. Cisco 7920 Documentation The following publications are companion documents to the Cisco Wireless IP Phone 7920 User Guide: For IP phone configuration, software installation, • and operation instructions, refer to the Cisco Wireless IP Phone 7920 Administrator Guide.

  • Page 19: Cisco Ip Phone Documentation

    Preface Cisco IP Phone Documentation For information about Cisco IP Phones, refer to the following publications: Getting Started with the Cisco IP Phone 7910 • Cisco IP Phone Models 7960 and 7940 User • Guide Cisco IP Phone Administration Guide for Cisco •...

  • Page 20: Documentation Cd-Rom

    The CD-ROM package is available as a single unit or through an annual or quarterly subscription. Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool: http://www.cisco.com/en/US/partner/ordering/orderin...

  • Page 21: Documentation Feedback

    Preface You can order Cisco documentation in these ways: Registered Cisco.com users (Cisco direct • customers) can order Cisco product documentation from the Networking Products MarketPlace: http://www.cisco.com/en/US/partner/ordering/in dex.shtml Nonregistered Cisco.com users can order • documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at...

  • Page 22: Obtaining Technical Assistance

    Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities. Cisco.com Cisco.com offers a suite of interactive, networked...

  • Page 23: Technical Assistance Center

    Preface Technical Assistance Center The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The type of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable.

  • Page 24: Cisco Tac Website

    Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register: http://tools.cisco.com/RPF/register/register.do...

  • Page 25: Cisco Tac Escalation Center

    When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case. To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL: http://www.cisco.com/warp/public/687/Directory/Dir TAC.shtml...

  • Page 26: Obtaining Additional Publications And Information

    Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL: http://www.ciscopress.com Packet magazine is the Cisco quarterly •...
  • Page 27 You can access the Internet Protocol Journal at this URL: http://www.cisco.com/en/US/about/ac123/ac147/ about_cisco_the_internet_protocol_journal.html Training—Cisco offers world-class networking • training. Current offerings in network training are listed at this URL: http://www.cisco.com/en/US/learning/le31/learni ng_recommended_training_list.html Cisco Wireless IP Phone 7920 User Guide...
  • Page 28 xxvi 78-14564-01...

  • Page 29: Overview Of The Cisco Wireless Ip Phone 7920

    C H A P T E R Overview of the Cisco Wireless IP Phone 7920 The Cisco Wireless IP Phone 7920 is depicted in Figure 1-1 on page 2. The callout table describes the functions of the keys. Cisco Wireless IP Phone 7920 User Guide...
  • Page 30 Figure 1-1 Cisco Wireless IP Phone 7920 PQRS WXYZ 7920 78-14564-01...
  • Page 31 Overview of the Cisco Wireless IP Phone 7920 Left soft key: Used for performing functions displayed in the tab shown above it. Answer/Send key: Used for answering a call or dialing a number. Number keys (0-9): Used for entering numbers and characters.

  • Page 32: Powering The Phone On And Off

    Arrow keys: Used for navigating from one function to another. Can be used as Power key or End key: Power key: Switches the phone on • and off. End key: Used to end or reject a call • or to return to standby mode. Pound (#) key: Shortcut for switching key lock on and off.

  • Page 33: Entering And Editing Text

    Overview of the Cisco Wireless IP Phone 7920 The LEAP password screen appears when the Note phone is switched on in a LEAP and Prompt mode activated environment. Contact your administrator to obtain the LEAP password. Or see the “Setting the LEAP Password”...

  • Page 34: Entering Symbols Into Text

    • entered. To cancel editing, press Main Screen and Display Indicators Figure 1-4 shows the icons displayed in the Main screen, which is the screen that you see after you turn on the Cisco 7920 Wireless IP Phone. 78-14564-01...
  • Page 35 Overview of the Cisco Wireless IP Phone 7920 Figure 1-4 Main Screen Battery icon Vibration mode icon Key lock icon Signal strength icon Available phone lines Right soft key tab Left soft key tab User programmable welcome message Cisco Wireless IP Phone 7920 User Guide...

  • Page 36: Adjusting The Speaker Volume

    3. Increase the volume by pressing . Decrease the volume by pressing . See Figure 1-5. Figure 1-5 Adjusting the Speaker Volume 4. Press to return to standby mode. Accessories See the Cisco Wireless IP Phone 7920 Accessory Guide for information about phone accessories. 78-14564-01...

  • Page 37: Getting Started

    C H A P T E R Getting Started Before using your Cisco Wireless IP Phone 7920, you need to do the following: Check the shipment for completeness • Install the battery and charge the phone • Learn how to turn the phone on and off •...

  • Page 38: Safety Warnings

    Safety Warnings These safety notices apply to the Cisco Wireless IP Phone 7920. Please read the following sections before installing or using your Cisco Wireless IP Phone 7920. Warning Definition Warning This warning symbol means danger. You are in a situation that could cause bodily injury.

  • Page 39: Product Disposal Warning

    There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Cisco Wireless IP Phone 7920 User Guide...

  • Page 40: Emergency Services Warning

    Explosive Gas Warning Warning The use of the Cisco Wireless IP Phone 7920 in hazardous environments such as areas where high levels of explosive gas may be present is not recommended. Check with the site safety engineer before using any type of wireless device in such an environment.

  • Page 41: Battery Safety Notices

    Getting Started Battery Safety Notices These battery safety notices apply to the batteries that are approved by the Cisco Wireless IP Phone 7920 manufacturer. This symbol means reader be careful. In Caution this situation, you might do something that could result in equipment damage.
  • Page 42 Handle a damaged or leaking battery with Caution extreme care. If you come in contact with the electrolyte, wash the exposed area with soap and water. If the electrolyte has come in contact the eye, flush the eye with water for 15 minutes and seek medical attention.

  • Page 43: Installing And Removing The Battery

    Getting Started To obtain a replacement battery, contact Caution your local dealer. Use only the batteries that have one of the following Cisco part numbers: CP-BATT-7920-STD (standard battery) or CP-BATT-7920-EXT (extended use battery). Use only the power supply that is provided Caution by Cisco.
  • Page 44 Cisco Wireless IP Phone 7920. Make sure that the metal contacts on the battery and the phone are facing each other. Figure 2-1 Installing and Removing the Battery 78-14564-01...

  • Page 45: Charging The Phone And The Battery

    Then lift and remove the battery. Charging the Phone and the Battery The Cisco Wireless IP Phone 7920 is powered by a rechargeable battery. To charge the battery when it is installed in the phone, follow these steps: 1.
  • Page 46 Figure 2-2 Charging the Phone and the Battery If the phone is turned off, the screen displays the message “Battery Charging.” When the battery is fully charged, the “Charging Complete” message is displayed, as shown in Figure 2-3. 78-14564-01...
  • Page 47 When the battery is fully charged, the battery indicator bar stops blinking. 3. When the battery is fully charged, disconnect the charger from the phone, and unplug the power cord from the AC wall outlet. Cisco Wireless IP Phone 7920 User Guide...
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  • Page 49: Basic Phone Tasks

    Dialing a Phone Number 1. In standby mode, enter the phone number by using the numerical keys. If you entered an incorrect number, press to delete it. 2. Press to connect your call. Cisco Wireless IP Phone 7920 User Guide...

  • Page 50: Redialing A Number

    Redialing a Number 1. In standby mode, press until you see the Redial tab. 2. Press to make the call. To redial a number from the list of placed calls: 1. In standby mode, press . The list of placed calls is displayed.

  • Page 51: Answering A Call

    3. To cancel the mute, press the soft key for the MuteOff tab. Using the Menus The Cisco Wireless IP Phone 7920 provides a menu with seven submenus, as shown in Figure 3-1. The functions of the submenus are covered in the rest of this guide.
  • Page 52 Figure 3-1 Menu Architecture Menu Directory Messages Call History Profiles Services Phone Settings Network Config 78-14564-01...

  • Page 53: Using Special Call Features

    C H A P T E R Using Special Call Features This chapter provides information about using special calling features of the Cisco Wireless IP Phone 7920. Selecting a Phone Line If more than one phone line is available for your...

  • Page 54: Placing A Call On Hold

    Figure 4-1 Switching Between Calls Placing a Call on Hold 1. When the line is connected, press until you see the Hold tab. 2. Press to place the call on hold. Resuming a Held Call When a call is placed on hold, the Hold tab is replaced by the Resume tab.

  • Page 55: Making Conference Calls

    See your system administrator to find out this time limit. Making Conference Calls Your Cisco Wireless IP Phone 7920 supports conference calls, enabling you to talk with multiple parties at the same time. Setting Up a Conference Call 1.

  • Page 56: Making Meet-Me Conference Calls

    5. Repeat Step 1 through Step 4 to add each party to the conference call. Making Meet-Me Conference Calls Your Cisco Wireless IP Phone 7920 supports Meet-Me conferences. A Meet-Me conference enables other callers to dial into the conference call. A...

  • Page 57: Connecting To A Meet-Me Conference Call

    You do not need to press on your Note Cisco Wireless IP Phone 7920 to connect to a Meet-Me conference call that has been established. Transferring a Call to Another Phone 1. During a call, press until you see the Transfer tab.

  • Page 58: Using Call Pickup

    Using the Cisco Wireless IP Phone 7920, you can either pick up a call within your calling group or pick up a call outside your calling group. A group is any consolidation of Cisco IP Phone extensions, as defined by your system administrator.

  • Page 59: Picking Up A Call Outside Your Calling Group

    7. To pick up a call for a different call pickup group number, hang up, and repeat Step 2 through Step 5. If several calls are coming through when you Note activate the group call pickup, you will pick up the first unanswered call. Cisco Wireless IP Phone 7920 User Guide...

  • Page 60: Using Shortcuts

    Using Shortcuts The Cisco Wireless IP Phone 7920 provides the following shortcuts: Switching the Key Lock On and Off • Setting Ring and Vibration Modes • Checking Voice Mail • Switching the Key Lock On and Off The key lock prevents keys from being accidentally pressed.

  • Page 61: Setting Ring And Vibration Modes

    The screen displays “Keylock Off.” The key icon ) disappears from the Main screen. Setting Ring and Vibration Modes The Cisco Wireless IP Phone 7920 is in ring mode by default. To set the phone to vibration mode, follow these steps: 1.

  • Page 62: Checking Voice Mail

    2. To switch back to the ring mode, press and hold key again. The screen displays “Vibration Off,” as shown in Figure 4-5. The icon disappears from the Main screen. Figure 4-5 Vibration Off Message Checking Voice Mail In standby mode, press and hold .

  • Page 63: Advanced Features

    C H A P T E R Advanced Features The Cisco Wireless IP Phone 7920 offers directory features, voice messaging feature, and call history features that help you enter and access information. Using the Directory Features This section provides information about accessing the directory and using its features.

  • Page 64: Accessing The Directory Menu

    Accessing the Directory Menu 1. In standby mode, press . The Directory menu is displayed, as shown in Figure 5-2. Figure 5-2 Directory Menu 2. Press to access the Directory menu. Browsing the Phone Record You can browse your saved phone records either in standby mode or from the Directory menu.

  • Page 65: Checking Detailed Phone Record Information

    Dialing by Browsing Phone Records by Name 1. Browse the phone records by name. 2. Press to scroll to the contact person. 3. Press to dial the number. Cisco Wireless IP Phone 7920 User Guide...
  • Page 66 The Cisco Wireless IP Phone 7920 will Note search for and dial the first number available in the order of office number, home phone number, and cellular phone number in the contact information records shown in Figure 5-3. Figure 5-3 Contact Information Record...

  • Page 67: Dialing By Scrolling Within The Phone Record

    Press when you have finished adding or editing an entry. c. Repeat this step for each item you wish to add or edit. d. Press to save the new entry. Cisco Wireless IP Phone 7920 User Guide...
  • Page 68 A phone number is required for each Note phone book entry. The “Phone Number Required” message is displayed as shown in Figure 5-4 if there is no phone number entered. Figure 5-4 Phone Number Required 3. Press to erase an entry. To erase a directory entry: a.

  • Page 69: Editing A Phone Record Entry

    Configuring a Speed Dial Hot Key 1. Open the Directory menu, and scroll down to SpeedDial. Press to open the Speed Dial menu, as shown in Figure 5-5. Figure 5-5 Speed Dial Menu Cisco Wireless IP Phone 7920 User Guide...
  • Page 70 A check mark before the Speed Dial hot Note key indicates that the hot key has been assigned a phone number. 2. Scroll up or down to choose the Speed Dial hot key that you wish to use. Then press If the Speed Dial hot key you choose has Note been assigned a phone number, the...

  • Page 71: Playing Voice Messages

    Using the Call History The Call History is a useful feature for checking missed calls, received calls, and placed calls. Figure 5-7 shows the architecture of the Call History menu. Cisco Wireless IP Phone 7920 User Guide...

  • Page 72: Opening The Call History Menu

    Figure 5-7 Call History Menu Architecture Call History Missed Calls Received Calls Placed Calls Erase Call History Opening the Call History Menu In standby mode, press . Then press until you see the Call History menu, as shown in Figure 5-8. Press to open the Call History menu.

  • Page 73: Checking A Missed Call

    3. Press to dial the number. Received Calls You can check for calls that you received, and then edit and dial the phone numbers in the Received Calls list. Cisco Wireless IP Phone 7920 User Guide...

  • Page 74: Checking A Received Call

    Checking a Received Call 1. Open the Call History menu. Scroll to Received Calls, and then press 2. Scroll to highlight the received call number that you wish to check, and then press Detailed information about the received call is displayed.

  • Page 75: Checking A Placed Call

    1. Open the Call History menu. Scroll to Erase Call History, and then press 2. Press to confirm that you wish to erase the entire call history. Or press to return to the Call History menu. Cisco Wireless IP Phone 7920 User Guide...
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  • Page 77: Configuring Profiles And Phone Settings

    Table 6-1 lists the default settings for the normal, silent, meeting, and outdoor profiles. Table 6-1 Default Settings for Profiles Profiles Type of Settings Normal Silent Meeting Outdoor Ring Volume Incoming Call Alert Vibrating Call Alert Keypad Tone Cisco Wireless IP Phone 7920 User Guide...

  • Page 78: Using The Profiles

    Table 6-1 Default Settings for Profiles (continued) Profiles Type of Settings Normal Silent Meeting Outdoor Warning Tone Vibrate Vibrate Vibrate Tone Speaker Volume Using the Profiles Selecting profile settings lets you set phone tones as desired. In the Profiles menu, you can easily edit the settings for the selected profile.

  • Page 79: Opening The Profiles Menu

    Tone Vibration Opening the Profiles Menu In standby mode, press Press to switch to the Profiles menu, as shown in Figure 6-2. Then press to open the Profiles menu. Figure 6-2 Profiles Menu Cisco Wireless IP Phone 7920 User Guide...

  • Page 80: Activating A Profile

    Activating a Profile 1. Open the Profiles menu. Press to scroll to the desired profile setting. Then press access the option list for that profile, as shown in Figure 6-3. Figure 6-3 Profile Option List 2. Scroll to Activate. Press to activate the selected profile.

  • Page 81: Setting The Incoming Call Alert For A Profile

    Setting the Vibrating Call Alert for a Profile 1. Open the Profiles menu. Press to scroll to the desired profile setting. Then press access the option list for that profile. 2. Scroll to Vibrating Call Alert, and then press Cisco Wireless IP Phone 7920 User Guide...

  • Page 82: Setting The Keypad Tone For A Profile

    3. Scroll to Off to turn off the vibrating call alert function. Scroll to On to turn on the vibrating call alert function. 4. Press to confirm the change. Setting the Keypad Tone for a Profile 1. Open the Profiles menu. Press to scroll to the desired profile setting.

  • Page 83: Setting The Speaker Volume For A Profile

    – Vibration--The Cisco Wireless IP Phone 7920 vibrates when sending warning messages. – Off--The Cisco Wireless IP Phone 7920 does not send any message. 4. Press A check mark appears before the selected warning style.

  • Page 84: Configuring Phone Settings

    Configuring Phone Settings This section provides instructions for viewing and configuring Cisco Wireless IP Phone 7920 settings by using the Phone Settings menu. Figure 6-4 shows the architecture of the Phone Settings menu. Figure 6-4 Phone Settings Menu Architecture Phone Settings...

  • Page 85: Opening The Phone Settings Menu

    Viewing the Current Config File 1. Open the Phone Settings menu. Scroll to Phone Status, and then press 2. Scroll to Current Config File, and then press . The current configuration filename is displayed. Cisco Wireless IP Phone 7920 User Guide...

  • Page 86: Viewing The Network Statistics

    Viewing the Network Statistics 1. Open the Phone Settings menu. Scroll to Phone Status, and then press 2. Scroll to Network Statistics, and then press The Network Statistics information is displayed. Viewing the Firmware Information 1. Open the Phone Settings menu. Scroll to Phone Status, and then press 2.

  • Page 87: Setting The Ring Tones

    Select Ring Tone. Then press 3. Two default ring tones and one user downloaded ring tone are available. Press to scroll to the desired ring tone. 4. Press to select and play the ring tone. Cisco Wireless IP Phone 7920 User Guide...

  • Page 88: Downloading The Ring Tones

    2. Press to scroll to Download Ring Tone. Then press . The ring list downloaded from the Cisco CallManager appears. Contact your system administrator if the ring list does not appear. 3. Press to scroll to the desired ring tone.

  • Page 89: Setting The Phone Language

    Then press to confirm the change. 3. Press to return to the Phone Settings menu. The maximum length of the greeting Note message is 15 characters. Cisco Wireless IP Phone 7920 User Guide...

  • Page 90: Setting The Welcome Message

    Setting the Welcome Message 1. Open the Phone Settings menu. Scroll to Welcome Message, and then press 2. Press to enter or edit the welcome message. Then press to confirm the change. 3. Press to return to the Phone Settings menu. The maximum length of the welcome Note message is 10 characters.

  • Page 91: Setting The Password For The Phone Lock

    The maximum length of the phone lock Note password is 10 characters. Enabling and Disabling the USB Port You need to enable the USB port before using the Cisco 7920 Configuration Utility. The USB port is disabled by default. Cisco Wireless IP Phone 7920 User Guide...

  • Page 92: Restoring The Factory Default Settings

    Follow these steps to enable or disable the USB port: 1. Open the Phone Settings menu. 2. Press to scroll to USB Enable/Disable. Press 3. Scroll to Enable to enable the USB. Scroll to Disable to disable the USB. Restoring the Factory Default Settings 1.
  • Page 93 The factory default settings will then be restored. – Press if you do not wish to restore the factory default settings. 3. The Cisco Wireless IP Phone 7920 automatically reboots when the factory default settings are restored. When you choose the Factory Default Note...
  • Page 94 78-14564-01...

  • Page 95: Cisco Wireless Ip Phone 7920 User Guide

    C H A P T E R Network Configuration This chapter provides information on using the Network Config menu to configure the Cisco Wireless IP Phone 7920. Figure 7-1 shows the Network Config menu with the top-level options only. Figure 7-1 Network Config Menu With Top-Level...

  • Page 96: Opening The Network Config Menu

    Opening the Network Config Menu 1. In standby mode, press 2. Press until you see the Network Config menu shown in Figure 7-2. Press to open the Network Config menu. Figure 7-2 Network Config Menu Setting Up the Dynamic Host Configuration Protocol Client The Dynamic Host Configuration Protocol (DHCP) client provides a mechanism for allocating IP...
  • Page 97 Primary TFTP Server Primary DNS Server Secondary DNS Server To set up the DHCP client, follow these steps: 1. Open the Network Config menu. 2. Press to scroll to DHCP Enable/Disable. 3. Press Cisco Wireless IP Phone 7920 User Guide...

  • Page 98: Performing Static Settings

    4. Do one of the following: – Scroll to Enable to enable the DHCP client. Press to confirm the change. A check mark appears next to the selected option. – Scroll to Disable to disable the DHCP client. Press to enter the Disable menu. a.

  • Page 99: Setting Ip Address

    2. Scroll to Disable to disable the DHCP client. 3. Press to scroll to Static Settings. Then press to enter the Static Settings menu. 4. Press to scroll to Subnet Mask. Then press Cisco Wireless IP Phone 7920 User Guide...

  • Page 100: Setting Ip Address For The Primary Gateway

    5. Press to enter the edit mode. Use the numeric keys to enter the IP address for the Subnet Mask. Press to delete the number last entered when editing. 6. Press when you have finished entering or editing the IP address for the Subnet Mask. 7.

  • Page 101: Setting Ip Address For The Primary Tftp Server

    2. Scroll to Disable to disable the DHCP client. 3. Press to scroll to Static Settings. Then press to enter the Static Settings menu. 4. Press to scroll to Primary DNS Server. Then press Cisco Wireless IP Phone 7920 User Guide...

  • Page 102: Setting Ip Address For The Secondary Dns Server

    5. Press to enter the edit mode. Use the numeric keys to enter the IP address for the Primary DNS Server. Press to delete the number last entered when editing. 6. Press when you have finished entering or editing the IP address for the Primary DNS Server. 7.

  • Page 103: Viewing The Current Configuration

    DHCP server or to use the TFTP IP address obtained from the static settings. Figure 7-4 Network Config>TFTP Option Submenu Network Config TFTP Option Use DHCP USE Static 1. Open the Network Config menu. 2. Press to scroll to TFTP Option. Cisco Wireless IP Phone 7920 User Guide...

  • Page 104: Viewing The Media Access Control Address

    3. Press 4. Scroll to Use DHCP to use the TFTP IP address obtained from the DHCP server. Scroll to Use Static to use the TFTP IP address obtained from the static settings. Viewing the Media Access Control Address 1. Open the Network Config menu. 2.

  • Page 105: Performing The 802.11B Configuration

    Network Configuration Performing the 802.11b Configuration This section provides instructions for performing the 802.11b configuring using the 802.11b Configuration submenu. Figure 7-5 shows the details for the Network Config>802.11b Configuration submenu. Cisco Wireless IP Phone 7920 User Guide...
  • Page 106 Figure 7-5 802.11b Configuration Submenu Architecture 802.11b Configuration Wireless Activate Settings Associated AP MAC SSID SSID 1-4 1-Any/Specify 2-4 None/Any/ Specify Associated Authentication Open AP SSID Shared Key LEAP Network Type Encryption WEP Key 1-4 Activate Username LEAP WEP Key Password Settings Prompt Mode...

  • Page 107: Opening The 802.11B Configuration Menu

    Wireless Settings menu. 2. Press to scroll to Activate. 3. Press to activate the Wireless Settings including Service Set Identifier (SSID), selected authentication type, and Wired Equivalent Privacy (WEP) keys. Cisco Wireless IP Phone 7920 User Guide...

  • Page 108: Setting Up The Service Set Identifier

    Setting Up the Service Set Identifier A SSID is a unique identifier that Cisco Wireless IP Phone 7920s use to communicate with each other through one or more access points (APs). A valid SSID can have any value but cannot exceed 32 digits; the SSID for the phone should have the same value as the SSID of the associated AP.

  • Page 109: Selecting The Authentication Type

    1. Open the 802.11b Configuration menu. Press to scroll to Wireless Settings. Then press to enter the Wireless Settings menu. 2. Press to scroll to Authentication. 3. Press to open the Authentication menu. Cisco Wireless IP Phone 7920 User Guide...

  • Page 110: Setting Up The Wired Equivalent Privacy Keys

    “privacy of a wire” by means of an optional encryption scheme called Wired Equivalent Privacy (WEP). Both the Cisco Wireless IP Phone 7920 and Access Point support 40-bit and 128-bit keys. This section provides information about activating and setting up the WEP keys.

  • Page 111: Opening The Encryption Menu

    Figure 7-6. Figure 7-6 Encryption Menu Activating a WEP Key 1. Open the Encryption menu. 2. Press to scroll to select the WEP key that you wish to activate. 3. Press Cisco Wireless IP Phone 7920 User Guide...
  • Page 112 4. Press to scroll to Activate. The Activate function is deactivated during Note an active phone call. A “Function inactive during call” warning message appears if you try to activate the WEP key settings during an active phone call. 5. Press to activate the selected WEP key.

  • Page 113: Viewing The Associated Access Point Mac Address

    A check mark appears next to the 128 Bits. Viewing the Associated Access Point MAC Address 1. Open the 802.11b Configuration menu. 2. Press to scroll to Associated AP MAC. Cisco Wireless IP Phone 7920 User Guide...

  • Page 114: Viewing The Associated Ap Ssid

    3. Press . The Associated AP MAC address is displayed. 4. Press to return to the 802.11b Configuration menu. Viewing the Associated AP SSID 1. Open the 802.11b Configuration menu. 2. Press to scroll to Associated AP SSID. 3. Press .

  • Page 115: Setting The Cisco Light Extensible Authentication Protocol

    Press cancel editing. The maximum length of the LEAP Note username entry is 32 characters. 7. Press to confirm the changes. 8. Press to return to the LEAP menu. Cisco Wireless IP Phone 7920 User Guide...

  • Page 116: Setting The Leap Password

    When the Prompt Mode is turned on, the phone displays a message requesting you to enter the LEAP username and password whenever you switch on the Cisco Wireless IP Phone 7920. 1. Open the 802.11b Configuration menu. 2. Press to scroll to LEAP.
  • Page 117 6. Scroll to Off to turn off the Prompt Mode. Scroll to On to turn on the Prompt Mode. 7. Press to confirm the change. A check mark appears next to the selected option. Cisco Wireless IP Phone 7920 User Guide...
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  • Page 119: Appendix

    A P P E N D I X Menu Diagrams Figure A-1 Cisco Wireless IP Phone 7920 Menu Menu Directory Messages Call History Profiles Services Phone Settings Network Config Cisco Wireless IP Phone 7920 User Guide...
  • Page 120 Figure A-2 Directory Menu Directory Names Speed Dial Figure A-3 Messages Menu Messages Voice Mail Box Figure A-4 Call History Menu Call History Missed Calls Received Calls Placed Calls Erase Call History 78-14564-01...
  • Page 121 Menu Diagrams Figure A-5 Profiles Menu Activate Ring Volume Profiles Incoming Call On/Off Alert Vibration On/Off Normal Call Alert Silent On/Off Keypad Tones Meeting Warning Style Outdoors Speaker Volume Tone Vibration Cisco Wireless IP Phone 7920 User Guide...
  • Page 122 Figure A-6 Phone Settings Menu Phone Settings Current Config Phone Status File Firmware Network Version Statistics Firmware Info Load ID Boot Select Ring Tones Load ID Ring Tone Download Ring Tone Language English French Greeting Message German Welcome Message On/Off Back Light Phone Lock On/Off...
  • Page 123 Figure A-7 Network Config Menu DHCP Network Config Enable/Disable Current Config TFTP Option MAC Address Site Survey 802.11b Configuration Figure A-8 Network Config Menu>TFTP Option Submenu Network Config TFTP Option Use DHCP USE Static Cisco Wireless IP Phone 7920 User Guide...
  • Page 124 Figure A-9 Network Config Menu>DHCP Enable/Disable Submenu Network Config DHCP Enable/disable Enable Disable Activate Static Settings IP Address Subnet Mask Primary Gateway Primary TFTP Server Primary DNS Server Secondary DNS Server 78-14564-01...
  • Page 125 2-4 None/Any/ Specify Associated Authentication Open AP SSID Shared Key LEAP Network Type Encryption WEP Key 1-4 Activate Username LEAP WEP Key Password Settings Prompt Mode Password None On/off 64 Bits 128 Bits Cisco Wireless IP Phone 7920 User Guide...
  • Page 126 78-14564-01...

  • Page 127: Appendix

    A P P E N D I X Display Messages This appendix provides a list of messages that are displayed on the user interface of the Cisco Wireless IP Phone 7920, and contains the following sections: Informational Messages • Error Messages •...
  • Page 128 The phone is downloading the firmware and updating the firmware on the phone. Do not turn off the phone until you see the “Phone Reset (Update OK)” message. Connecting to CallManager The phone is connecting to the Cisco CallManager. 78-14564-01...

  • Page 129: Error Messages

    Display Messages Registering to CallManager The phone is registering to the Cisco CallManager. You have voice mail You have a voice mail in your mailbox. Error Messages Error messages are displayed to let you know that an error has occurred. This error may prevent you from connecting to the network or from using the phone.
  • Page 130 The Cisco CallManager is not functioning at this time. Contact your system administrator. No CallManager found The phone is not able to detect the Cisco CallManager in the network. No AP found The SSIDs set on the phone do not match any of the Service Set Identifiers (SSIDs) of the APs in the network.

  • Page 131: Warning Messages

    Warning Messages Warning messages are displayed when the phone detects a condition that may disrupt your phone service. Weak signal detected The signal quality is low. Battery Low The battery energy level is low. Cisco Wireless IP Phone 7920 User Guide...
  • Page 132 78-14564-01...
  • Page 133 Associated AP MAC 85 Associated AP SSID 86 authentication type 81 backlight setting 62 basic phone tasks 21 battery battery charging message 17 charging complete message 18 disposal warning 12 handling warning 11 Cisco Wireless IP Phone 7920 User Guide...
  • Page 134 indicator bar 19 installing and removing 15 safety notices 13 standard 9 Boot Load ID 59 BSP Load ID 59 call history menu erasing 47 using 43 call pickup outside a calling group 31 within a calling group 30 calls answering 23 conference 27 Meet-Me conference 28...
  • Page 135 Directory 37 dialing a phone number 21 directory menu 35 display indicators 6 emergency services warning 12 Encryption menu 83 entering and editing text 5 explosive gas warning 12 Cisco Wireless IP Phone 7920 User Guide...
  • Page 136 factory default settings, restoring 64 firmware information 58 firmware version 58 greeting message maximum length 61 setting 61 icons (main screen and display) battery 7 key lock 7 vibration mode 7 icons (mains screen and display) signal strength 7 installation warning 10 78-14564-01...
  • Page 137 3 number 3 Power 4 right soft 3 Speed Dial 3 Key Locked screen 32 Keylock Off screen 33 keypad tone 54 LEAP password 88 LEAP username 87 lightning activity warning 11 Cisco Wireless IP Phone 7920 User Guide...
  • Page 138 Main screen 6 menus 802.11b 97 Call History 44 diagrams 91 Directory 36 Encryption 83 Messages 43 Network Config 68 Phone Settings 57 Profiles 50 Site Survey 76 Network Config menu 67 network statistics 58 network type 86 notices for battery safety 13 78-14564-01...
  • Page 139 57 power supply, connecting 17 product disposal warning 11 profiles 50 activating 52 Profiles menu 50 setting the incoming call alert 53 setting the keypad tone 54 setting the ring volume 52 Cisco Wireless IP Phone 7920 User Guide...
  • Page 140 setting the speaker volume 55 setting the vibrating call alert 53 setting the warning tone 54 Prompt Mode, switching on and off 88 records Missed Calls list 44 placed calls 22 Received Calls list 45 redialing a number 22 ring tones downloading 60 setting 59 ring volume 52...
  • Page 141 19 Symbol table 6 Confrn 27 GPickup 31 left soft key 7 MeetMe 28 Pickup 30 right soft key 7 Transfer 29 tone, warning style 55 Enable/Disable 63 Cisco Wireless IP Phone 7920 User Guide...
  • Page 142 vibrating call alert, setting 53 vibration, warning style 55 voice messages, playing 43 warning styles 54 warning tone 54 warning vibration 55 warnings definition 10 for battery disposal 12 for battery handling 11 for emergency services 12 for explosive gas 12 for installation 10 for lightning activity 11 for product disposal 11...
  • Page 143 WEP key 82 activating 83 configuring 84 Cisco Wireless IP Phone 7920 User Guide...
  • Page 144 78-14564-01...

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