BT BT3560 User Manual page 58

58 Help
Can't register a handset to a base
• You can register up to four handsets to your BT3560 base and you can register
your BT3560 handset to up to four bases. Check that you haven't gone over
the limits.
• Check that you've entered the correct system PIN number (default PIN 0000).
• Check that you're at least one metre away from other electrical equipment to
avoid interference when registering.
Base unit doesn't ring but the lights are on
• Have you connected the phone line correctly?
• Do Not Disturb may be switched on. See page 22.
• Is the base ringer set to Off?
• You may have a faulty line or socket. Try using another socket or line. Call your
network provider or, if you're a BT customer, please call 0800 800 151 if you still
have problems.
• The person calling maybe in your block list. See page 25.
Buzzing noise on my phone or on other electrical equipment nearby
• Sometimes other electrical equipment can interfere with your BT3560 if it's
placed too close. We recommend that you place your BT3560 at least one
metre away from electrical appliances or metal obstructions to avoid any risk
of interference.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp