Servicing the HE 1 | Installing firmware updates
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Installing firmware updates
The DAC (digital-to-analog converter) firmware can be updated using the free
of charge "Sennheiser HE 1 Updater" program. The program be downloaded
from the Internet at www.sennheiser.com/download or be obtained from your
Sennheiser partner. The program is available for Windows and Mac operating
systems.
Make sure that the HE 1 is connected to your Mac or PC via USB and that it
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is switched on.
From Windows or MacOS, start the "Sennheiser HE 1 Updater" program and
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follow the instructions on the screen.
The program automatically checks if the new DAC firmware is compatible
with your HE 1. If this is the case, the program guides you through the
installation steps and then confirms successful installation.