Troubleshooting - TP-Link TL-WR841N Quick Installation Manual

Troubleshooting

1. What can I do if I cannot access the Internet?
1) Make sure that computer can access the Internet when
connected directly to the modem using an Ethernet cable.
2) Check that if all cables are connected correctly. Try different
Ethernet cables to ensure they are working properly.
3) Check that if you are able to access the Router's web
management page. If not, please refer to "What can I do if I
cannot open the web-based management page?".
4) Please log in the web management page (http://tplinklogin.
net), click the menu "Network > WAN", and ensure that the
WAN Connection Type is Dynamic IP; this is the suitable
connection type for most DSL/Cable modem and other
network.
5) For cable modem users, please try rebooting the modem
first. If the problem persists, please go to "Network > MAC
Clone", and click Clone MAC Address and then Save.
After the above two steps, if you are still unable to access
the Internet, please contact our technical support for further
assistance.
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