Epson L485 SERIES User Manual page 6

User's Guide
Menu Options for Printer Setup. . . . . . . . . . . . . . 109
Menu Options for Network Settings. . . . . . . . . . . 110
Menu Options for Epson Connect Services. . . . . . 111
Menu Options for Google Cloud Print Services. . . 112
Menu Options for File Sharing. . . . . . . . . . . . . . . 112
Menu Options for Firmware Update. . . . . . . . . . . 112
Menu Options for Restore Default Settings. . . . . . 113
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .114
Checking Error Codes on the LCD Screen. . . . . 114
Checking the Printer Status - Windows. . . . . . . 115
Checking Printer Status - Mac OS X. . . . . . . . . 115
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 115
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 118
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 118
Several Sheets of Paper are Fed at a Time. . . . . . 118
No Paper Feeds. . . . . . . . . . . . . . . . . . . . . . . . 118
Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 119
Power and Control Panel Problems. . . . . . . . . . . . 119
Power Does Not Turn On. . . . . . . . . . . . . . . . . 119
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 119
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 119
Cannot Print from a Computer. . . . . . . . . . . . . . . 119
When You Cannot Make Network Settings. . . . . . 120
Cannot Connect from Devices Even Though
Network Settings are No Problem. . . . . . . . . . . 120
Checking the SSID Connected to the Printer. . . 122
Checking the SSID for the Computer. . . . . . . . .122
Suddenly the Printer Cannot Print over a
Network Connection. . . . . . . . . . . . . . . . . . . . . . 123
Suddenly the Printer Cannot Print Using a USB
Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cannot Print from an iPhone or iPad. . . . . . . . . . 124
Printing is Paused. . . . . . . . . . . . . . . . . . . . . . . . 124
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 124
Printout is Scuffed or Color is Missing. . . . . . . .124
Banding or Unexpected Colors Appear. . . . . . . 125
Colored Banding Appears at Intervals of
Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .125
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .126
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .126
Contents
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 127
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 128
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Colors Differ from What You See on the
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 128
Printed Characters Are Incorrect or Garbled. . . 129
The Printed Image Is Inverted. . . . . . . . . . . . . . 129
Mosaic-Like Patterns in the Prints. . . . . . . . . . .129
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .129
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 130
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 130
The Printout Problem Could Not be Cleared. . . 130
Other Printing Problems. . . . . . . . . . . . . . . . . . . 130
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 130
Printing Slows Down Dramatically During
Continuous Printing. . . . . . . . . . . . . . . . . . . . .131
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 131
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 131
Cannot Start Scanning when Using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .132
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 132
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . 132
The Image Quality Is Rough. . . . . . . . . . . . . . . 133
Offset Appears in the Background of Images. . . 133
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 133
Moiré Patterns (Web-Like Shadows) Appear. . . 134
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .134
Cannot Preview in Thumbnail. . . . . . . . . . . . . 134
Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . . 135
Cannot Solve Problems in the Scanned Image. . 135
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 136
Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . .136
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 136
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Operation Sounds Are Loud. . . . . . . . . . . . . . . 136
Cannot Save the Data to a Memory Card. . . . . . 137
Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 137
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