Epson L485 SERIES User Manual
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Epson L485 SERIES User Manual

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User's Guide
NPD5490-01 EN

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  • Page 1 User's Guide NPD5490-01 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright ©...

  • Page 4: Table Of Contents

    User's Guide Contents Contents Checking the Network Status Using Network Copyright Icon....... . . 26 Printing a Network Connection Report.
  • Page 5 Checking the Total Number of Pages Fed Using Epson iPrint..... . . 64 Through the Printer......92 Using AirPrint.
  • Page 6 Images or Photos are Printed in Unexpected Menu Options for Epson Connect Services..111 Colors....... 128 Menu Options for Google Cloud Print Services.
  • Page 7 Where to Get Help......149 Technical Support Web Site....149 Contacting Epson Support....149...

  • Page 8: About This Manual

    About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

  • Page 9: Descriptions Used In This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation.

  • Page 10: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 11: Printer Advisories And Warnings

    ❏ Do not continue printing when the ink level is below the lower line on the ink tank. Continued use of the printer when the ink level is below the lower line could damage the printer. Epson recommends filling all ink...

  • Page 12: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions ❏ Always turn the printer off using the button. Do not unplug the printer or turn off the power at the outlet until the light stops flashing. ❏ Before transporting the printer, make sure that the print head is in the home (far right) position. ❏...

  • Page 13: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Rear paper feed Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.
  • Page 14 User's Guide Printer Basics Scanner unit Scans placed originals. Open when removing jammed paper inside the printer. Ink tube Supplies ink to the print head. Ink tank unit Contains the ink tanks. Ink reservoir tanks (Ink tanks) Supplies ink to the ink tubes. Print head Fires ink.

  • Page 15: Control Panel

    User's Guide Printer Basics AC inlet Connects the power cord. USB port Connects a USB cable to connect with a computer. Control Panel You can change the angle of the control panel. To lower the control panel, squeeze the lever on the back of the panel as shown below. Buttons...

  • Page 16: Guide To The Lcd Screen

    User's Guide Printer Basics Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. Displays the home screen. u d l r u d l r Use the...
  • Page 17 User's Guide Printer Basics Function icons and names are displayed as mode icons. Copy Enters Copy mode that allows you to copy a document. Print Photos Enters Print Photos mode that allows you to print photos on your memory card. Scan Enters Scan mode that allows you to scan a document or a photo.
  • Page 18 User's Guide Printer Basics Icons Descriptions Switches the character type. ABC: Uppercase characters abc: Lowercase characters 123: Numbers and symbols Selects the character to be entered. Moves the cursor to the right. Deletes a character to the left (backspace). Enters the selected characters. Returns to the previous screen.
  • Page 19 User's Guide Printer Basics 4. Press the button once to move the cursor, and then press the button to switch the character type to ABC. Press the button twice to select "B". 5. Press the button once to move the cursor, and then press the button to switch the character type to abc.

  • Page 20: Network Settings

    User's Guide Network Settings Network Settings Network Connection Types Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point. Related Information “Connecting to a Computer”...

  • Page 21: Connecting To A Computer

    ❏ Setting up from the website Access the following website, and then enter the product name. http://epson.sn Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions.
  • Page 22 User's Guide Network Settings ❏ Windows Select the connection type and then click Next. ❏ Mac OS X Select the connection type. Follow the on-screen instructions. The necessary software is installed.

  • Page 23: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.

  • Page 24: Making Wi-Fi Settings By Push Button Setup

    User's Guide Network Settings 5. Select the SSID for the access point from printer's control panel, and then press the OK button. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, select Search Again to update the list.

  • Page 25: Making Wi-Fi Settings By Pin Code Setup (Wps)

    User's Guide Network Settings 5. Hold down the [WPS] button on the access point until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.

  • Page 26: Making Wi-Fi Direct (Simple Ap) Connection Settings

    User's Guide Network Settings Related Information “Checking the Network Connection Status” on page 26 & “When You Cannot Make Network Settings” on page 120 & Making Wi-Fi Direct (Simple AP) Connection Settings This method allows you to connect the printer directly to computer or smart devices without an access point. The printer acts as an access point.

  • Page 27: Printing A Network Connection Report

    User's Guide Network Settings Related Information “Guide to the Home Screen” on page 16 & Printing a Network Connection Report You can print a network connection report to check the status between the printer and the access point. 1. Load papers. 2.
  • Page 28 User's Guide Network Settings Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. a. Error code b. Messages on the Network Environment a. Error code Code Solution ❏...
  • Page 29 ❏ If the Wi-Fi connection is suddenly disconnected, check the following. If any of these are applicable, reset the network settings using the installer. You can run it from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 30 ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 31: Printing A Network Status Sheet

    User's Guide Network Settings b. Messages on the Network Environment Message Solution *Multiple network names (SSID) that The same SSID may be set on several access points. Check the settings on the match your entered network name (SSID) access points, and change the SSID. have been detected.

  • Page 32: Changing The Connection Method To A Computer

    ❏ Setting up from the website Access the following website, and then enter the product name. http://epson.sn Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions.

  • Page 33: Disabling Wi-Fi From The Control Panel

    User's Guide Network Settings ❏ Mac OS X Select how you want to connect the printer to your computer. Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected. 1. Select Setup on the home screen. 2.

  • Page 34: Restoring The Network Settings From The Control Panel

    User's Guide Network Settings 4. Select Wi-Fi Direct Setup. 5. Select Disable Wi-Fi Direct. 6. Check the message, and then select Yes. Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1. Select Setup on the home screen. 2.

  • Page 35: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 36: Available Paper And Capacities

    For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Only printing from computer or smart device is available. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Commercially Available Paper...

  • Page 37: Loading Paper In The Rear Paper Feed

    Envelope Envelope For smart devices, these media types can be selected when printing using Epson iPrint. These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.
  • Page 38 User's Guide Loading Paper 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
  • Page 39 User's Guide Loading Paper 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5. Check the paper size and paper type settings displayed on the control panel. To use the settings, select Confirm using the button, press the OK button, and then go to step 7.
  • Page 40 User's Guide Loading Paper 6. On the paper size setting screen, select the paper size using the button, and then press the OK button. On the paper type setting screen, select the paper type in the same way, and then press the OK button. Confirm the settings, and then press the OK button.

  • Page 41: Placing Originals On The Scanner Glass

    User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.

  • Page 42: Placing Multiple Photos For Scanning At The Same Time

    Time You can scan multiple photos at the same time and save each image in Photo Mode in Epson Scan 2 when you select Thumbnail from the list at the top of the preview window. Place the photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm apart from each other.

  • Page 43: Inserting A Memory Card

    User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD miniSDHC microSD* microSDHC microSDXC SDHC SDXC Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information “Supported Memory Card Specifications” on page 142 &...
  • Page 44 User's Guide Inserting a Memory Card 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.

  • Page 45: Printing

    User's Guide Printing Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Insert a memory card into the printer. Important: Do not remove the memory card until you have finished printing.

  • Page 46: Printing Lined Paper, Calendars, And Original Writing Paper

    User's Guide Printing Printing Lined Paper, Calendars, and Original Writing Paper You can easily print lined paper, calendars, and original writing paper using the Personal Stationery menu. 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2.

  • Page 47: Dpof Printing

    User's Guide Printing DPOF Printing This printer is compatible with DPOF (Digital Print Order Format) Ver. 1.10. DPOF is a format that stores additional information for photos such as the date, time, user name, and printing information. DPOF-compatible cameras allow you to set which image on a memory card to print and the number of copies. When the memory card is inserted into the printer, the photos selected by the camera are printed.
  • Page 48 User's Guide Printing 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Orientation: Select the orientation you set in the application. ❏...

  • Page 49: Printing Basics - Mac Os X

    User's Guide Printing Printing Basics - Mac OS X Note: Explanations in the section use TextEdit as an example. Operations and screens differ depending on the application. See the application's help for details. 1. Load paper in the printer. Important: Make the paper settings on the control panel.
  • Page 50 Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 51: Printing On 2-Sides (For Windows Only)

    ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 52: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3.

  • Page 53: Printing To Fit The Paper Size

    User's Guide Printing 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print. Related Information “Loading Paper in the Rear Paper Feed” on page 37 &...

  • Page 54: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing “Printing Basics - Windows” on page 47 & Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4.

  • Page 55: Printing One Image On Multiple Sheets To Create A Poster (For Windows Only)

    User's Guide Printing 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6.
  • Page 56 User's Guide Printing 7. Click Print. Related Information “Loading Paper in the Rear Paper Feed” on page 37 & “Printing Basics - Windows” on page 47 & Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
  • Page 57 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 58 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 59 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 60 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 61: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 97 &...

  • Page 62: Printing A Reduced Or Enlarged Document

    User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.

  • Page 63: Printing Photos Using Epson Easy Photo Print

    Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details. Note: By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.

  • Page 64: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
  • Page 65 Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes.

  • Page 66: Using Airprint

    User's Guide Printing Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest version of iOS and from your Mac OS X v10.7.x or later. Note: ❏ If you disable the paper source configuration setting in the Printer Setup menu in Setup on the printer's control panel, you cannot use AirPrint.

  • Page 67: Canceling Printing - Mac Os X

    User's Guide Printing 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information “Windows Printer Driver” on page 97 & Canceling Printing - Mac OS X 1.

  • Page 68: Copying

    User's Guide Copying Copying 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Place the originals. 3. Enter Copy from the home screen using the button, and then press the OK button. 4. Set the number of copies using the button.
  • Page 69 User's Guide Copying B&W Copies the original in black and white (monochrome). Reduce/Enlarge Enlarges or reduces the originals. ❏ Actual Size Copies at 100 % magnification. ❏ Auto Fit Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected.

  • Page 70: Scanning

    4. Select the computer to which you want to save the scanned images. Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager. ❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned image.

  • Page 71: Scanning To A Computer (Wsd)

    User's Guide Scanning Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running English version of Windows 10/Windows 8.1/Windows 8/Windows 7/ Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. 1.
  • Page 72 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.

  • Page 73: Scanning From A Computer

    & Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item. Related Information “Epson Scan 2 (Scanner Driver)” on page 103 &...
  • Page 74 User's Guide Scanning 4. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass.
  • Page 75 “Placing Originals on the Scanner Glass” on page 41 & Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures.
  • Page 76 By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a gap of at least 20 mm between the originals. 2. Start Epson Scan 2. 3. Select Photo Mode from the Mode list.
  • Page 77 User's Guide Scanning 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, select Normal from the list at the top of the preview widow. 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
  • Page 78 User's Guide Scanning You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏ Contrast: You can adjust the contrast for the scanned image. ❏...

  • Page 79: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 80 User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.

  • Page 81: Refilling Ink

    1. Access the printer driver window. 2. Click Ink Levels on the Main tab. Note: If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 82: Ink Bottle Codes

    Y: Yellow Important: Use of genuine Epson ink other than the specified ink could cause damage that is not covered by Epson's warranties. Note: ❏ Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.

  • Page 83: Refilling The Ink Tanks

    ❏ Do not continue printing when the ink level is below the lower line on the ink tank. Continued use of the printer when the ink level is below the lower line could damage the printer. Epson recommends filling all ink tanks to the upper line when the printer is not operating to reset the ink levels.
  • Page 84 User's Guide Refilling Ink 6. Open the ink tank unit cover, and then remove the cap of the ink tank. Important: ❏ Be careful not to spill any ink. ❏ Make sure that the color of the ink tank matches the ink color that you want to refill. 7.
  • Page 85 User's Guide Refilling Ink Note: Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to seal the ink bottle cap. 8. Refill the ink tank with the correct colored ink up to the upper line on the ink tank. Note: If any ink remains in the ink bottle after filling the ink tank up to the upper line, install the top of the cap securely and store the ink bottle upright for later use.
  • Page 86 User's Guide Refilling Ink 10. Close the ink tank unit cover. 11. Hook the ink tank unit onto the printer. 12. Press the OK button. 13. Select the color you refilled using the button, and then press the OK button. 14.

  • Page 87: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 88: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer 6. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments as in the following "OK"...

  • Page 89: Replacing Ink Inside The Ink Tubes

    ❏ This feature effects the service life of the ink pad. Ink pad reaches its capacity earlier by running this feature. Contact Epson or an authorised Epson service provider to request replacement before the end of its service life. It is not a user-serviceable part.

  • Page 90: Aligning The Print Head

    User's Guide Maintaining the Printer 3. Click Power Ink Flushing. 4. Follow the on-screen instructions. Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Control Panel 1.

  • Page 91: Aligning The Print Head - Mac Os X

    User's Guide Maintaining the Printer 3. Click Print Head Alignment on the Maintenance tab. 4. Follow the on-screen instructions. Related Information “Loading Paper in the Rear Paper Feed” on page 37 & “Windows Printer Driver” on page 97 & Aligning the Print Head - Mac OS X 1.

  • Page 92: Cleaning The Scanner Glass

    Note: If you have a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper, you may be able to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper. When using the cleaning sheet, load the sheet in the printer following the instructions that came with the sheet.

  • Page 93: Checking The Total Number Of Pages Fed Through The Printer - Control Panel

    User's Guide Maintaining the Printer Checking the Total Number of Pages Fed Through the Printer - Control Panel The information is printed together with the nozzle check pattern. 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen using the button, and then press the OK button.

  • Page 94: Saving Power - Control Panel

    User's Guide Maintaining the Printer Saving Power - Control Panel 1. Enter Setup from the home screen using the button, and then press the OK button. 2. Select Printer Setup using the button, and then press the OK button. 3. Select Power Off Timer or Sleep Timer using the button, and then press the OK button.

  • Page 95: Network Service And Software Information

    CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.

  • Page 96: Running Web Config On A Web Browser

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 64 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.

  • Page 97: Windows Printer Driver

    User's Guide Network Service and Software Information 2. Click Options & Supplies> Show Printer Webpage. Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.

  • Page 98: Guide To Windows Printer Driver

    User's Guide Network Service and Software Information Starting the utility Access the printer driver window. Click the Maintenance tab. Guide to Windows Printer Driver Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each item, and then click Help.
  • Page 99 User's Guide Network Service and Software Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.

  • Page 100: Making Operation Settings For The Windows Printer Driver

    Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.

  • Page 101: Guide To Mac Os X Printer Driver

    You can reduce or enlarge the size of the print job to automatically fit the paper size you loaded. Color Matching You can adjust the colors. Color Options When you select EPSON Color Controls from the Color Matching menu, you can select a color correction method.

  • Page 102: Making Operation Settings For The Mac Os X Printer Driver

    Network Service and Software Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 103: Epson Scan 2 (Scanner Driver)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2. Starting on Mac OS X Note: Epson Scan 2 does not support the Mac OS X fast user switching feature.

  • Page 104: Epson Easy Photo Print

    Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.

  • Page 105: Uninstalling Applications

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS X Select Go >...

  • Page 106: Uninstalling Applications - Mac Os X

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 107: Updating Applications And Firmware

    Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.

  • Page 108: Updating The Printer's Firmware Using The Control Panel

    While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.

  • Page 109: Menu Options For Setup Mode

    User's Guide Menu Options for Setup Mode Menu Options for Setup Mode By selecting Setup on the home screen from the control panel, you can make printer settings or perform printer maintenance. Menu Options for Maintenance Select the menus on the control panel as described below. Setup >...

  • Page 110: Menu Options For Network Settings

    User's Guide Menu Options for Setup Mode ❏ Paper Setting Alert Displays a message if the paper settings for the print job differ from the printer's paper settings in Setup > Printer Setup > Paper Source Settings > Paper Setup when paper is loaded. This setting prevents misprinting.

  • Page 111: Menu Options For Epson Connect Services

    Email Address Check the printer's email address that is registered to the Epson Connect services. Status Check whether or not the printer is registered and connected to the Epson Connect services. Related Information “Epson Connect Service” on page 95 &...

  • Page 112: Menu Options For Google Cloud Print Services

    User's Guide Menu Options for Setup Mode Menu Options for Google Cloud Print Services Select the menus on the control panel as described below. Setup > Google Cloud Print Services Unregister Unregister the Google Cloud Print services. Suspend/Resume Select whether to suspend or resume the Google Cloud Print services. Status Check whether or not the printer is registered and connected to the Google Cloud Print services.

  • Page 113: Menu Options For Restore Default Settings

    User's Guide Menu Options for Setup Mode Notification Checks for firmware updates periodically and notifies you if an update is available. Related Information “Updating the Printer's Firmware using the Control Panel” on page 108 & Menu Options for Restore Default Settings Select the menus on the control panel as described below.

  • Page 114: Solving Problems

    Turn the power off and on again. E-11 An ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user-serviceable part. W-01 A paper jam has occurred.

  • Page 115: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 116: Removing Jammed Paper From The Rear Paper Feed

    User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
  • Page 117 User's Guide Solving Problems 2. Remove the jammed paper. Important: Do not touch the white flat cable, translucent part, and ink tubes inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit.

  • Page 118: Paper Does Not Feed Correctly

    User's Guide Solving Problems Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏...

  • Page 119: Paper Out Error Occurs

    User's Guide Solving Problems ❏ If you have the cleaning sheet that came with Epson genuine paper, use it to clean the roller inside the printer. Related Information “Available Paper and Capacities” on page 36 & Paper Out Error Occurs When a paper out error occurs although paper is loaded in the rear paper feed, reload paper against the right edge of the rear paper feed.

  • Page 120: When You Cannot Make Network Settings

    User's Guide Solving Problems ❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. Cancel printing if necessary. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
  • Page 121 User's Guide Solving Problems ❏ When you are using multiple access points at the same time, you may not be able to use the printer from the computer or smart device depending on the settings of the access points. Connect the computer or smart device to the same access point as the printer.

  • Page 122: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems ❏ Most access points have a privacy separator feature that blocks the communication from unauthorized devices. If you cannot connect to the network even if the devices and access point are connected to the same SSID, disable the privacy separator on the access point.

  • Page 123: Suddenly The Printer Cannot Print Over A Network Connection

    User's Guide Solving Problems Mac OS X Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Suddenly the Printer Cannot Print over a Network Connection ❏...

  • Page 124: Suddenly The Printer Cannot Print Using A Usb Connection

    User's Guide Solving Problems “Messages and Solutions on the Network Connection Report” on page 28 & “Cannot Connect from Devices Even Though Network Settings are No Problem” on page 120 & Suddenly the Printer Cannot Print Using a USB Connection ❏...

  • Page 125: Banding Or Unexpected Colors Appear

    User's Guide Solving Problems Related Information “Checking and Cleaning the Print Head” on page 87 & Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged.

  • Page 126: Blurry Prints, Vertical Banding, Or Misalignment

    User's Guide Solving Problems Blurry Prints, Vertical Banding, or Misalignment Align the print head. Related Information “Aligning the Print Head” on page 90 & Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned.

  • Page 127: Paper Is Smeared Or Scuffed

    Epson paper. ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.

  • Page 128: Printed Photos Are Sticky

    & Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.

  • Page 129: Printed Characters Are Incorrect Or Garbled

    User's Guide Solving Problems Related Information “Loading Paper in the Rear Paper Feed” on page 37 & “Placing Originals on the Scanner Glass” on page 41 & “Cleaning the Scanner Glass” on page 92 & “Printable Area” on page 138 &...

  • Page 130: Moiré (Cross-Hatch) Patterns Appear In The Copied Image

    User's Guide Solving Problems “Menu Options for Copy Mode” on page 68 & Moiré (Cross-Hatch) Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle. Related Information “Menu Options for Copy Mode” on page 68 &...

  • Page 131: Printing Slows Down Dramatically During Continuous Printing

    ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start Epson Scan 2.

  • Page 132: Cannot Start Scanning When Using The Control Panel

    ❏ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-install Epson Scan 2. See the following to access Scanner and Camera.

  • Page 133: The Image Quality Is Rough

    & The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode. ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.

  • Page 134: Moiré Patterns (Web-Like Shadows) Appear

    Moiré Patterns (Web-Like Shadows) Appear If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image. ❏ On the Advanced Settings tab in Epson Scan 2, set Descreening. ❏ Change the resolution, and then scan again.

  • Page 135: Text Is Not Recognized Correctly When Saving As A Searchable Pdf

    ❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.

  • Page 136: Other Scanning Problems

    & Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.

  • Page 137: Cannot Save The Data To A Memory Card

    User's Guide Solving Problems ❏ Mac OS X printer driver Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. Cannot Save the Data to a Memory Card ❏...

  • Page 138: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism.

  • Page 139: Interface Specifications

    User's Guide Appendix Photoelectric Device Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Color Depth Color ❏ 48 bits per pixel internal (16 bits per pixel per color internal) ❏ 24 bits per pixel external (8 bits per pixel per color external) Grayscale ❏...
  • Page 140 OS X) UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print) IPv4 ✓ AirPrint (iOS, Mac OS X) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...

  • Page 141: Wi-Fi Specifications

    User's Guide Appendix Functions Supported Remarks ✓ Network Scanning Epson Scan 2 IPv4, IPv6 Event Manager IPv4 Epson Connect (Scan to IPv4 Cloud) ✓ AirPrint (Scan) IPv4, IPv6 Mac OS X v10.9 or later ADF (AutoReversing) Send a fax IPv4...

  • Page 142: External Storage Device Specifications

    User's Guide Appendix External Storage Device Specifications Supported Memory Card Specifications Compatible Memory Cards Maximum Capacities 2 GB miniSD 32 GB miniSDHC 2 GB microSD 32 GB microSDHC 64 GB microSDXC 2 GB SDHC 32 GB SDXC 64 GB Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Supported memory card voltages 3.3 V type, dual voltage (3.3 V and 5V) type (supply voltage: 3.3 V) 5 V memory cards are not supported.

  • Page 143: Dimensions

    User's Guide Appendix Dimensions Dimensions Storage ❏ Width: 482 mm (19.0 in.) ❏ Depth: 300 mm (11.8 in.) ❏ Height: 145 mm (5.7 in.) Printing ❏ Width: 482 mm (19.0 in.) ❏ Depth: 528 mm (20.8 in.) ❏ Height: 279 mm (11.0 in.) Approx.

  • Page 144: System Requirements

    Standards and Approvals Standards and Approvals for Australian Model AS/NZS CISPR22 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C462R Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-...

  • Page 145: Restrictions On Copying

    User's Guide Appendix Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer. Copying of the following items is prohibited by law: ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏...
  • Page 146 User's Guide Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes.
  • Page 147 User's Guide Appendix 7. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 8. Close the scanner unit. 9. Prepare to pack the printer as shown below.

  • Page 148: Accessing A Memory Card From A Computer

    User's Guide Appendix 10. Unhook the ink tank unit from the printer and lay it down, and then make sure to install the cap onto the ink tank securely. 11. Hook the ink tank unit onto the printer. 12. Pack the printer in its box using the protective materials to prevent the ink tank from being unhooked. When you use the printer again, make sure you remove the tape securing the print head.

  • Page 149: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.

  • Page 150: Help For Users In Taiwan

    Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.

  • Page 151: Help For Users In Singapore

    User's Guide Appendix can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here. The Helpdesk number is: Phone: 0800 237 766 We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem.

  • Page 152: Help For Users In Vietnam

    Contacts for information, support, and services are: Epson Hotline Phone(Ho Chi Minh City): 84-8-823-9239 Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775 Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam Help for Users in Indonesia...
  • Page 153 Province Company Name Address Phone E-mail WEST JAWA ESC Bandung JL. CIHAMPELAS NO. 48A-BANDUNG JABAR (+6222)4207033 40116 bdg-technical@epson- indonesia.co.id ESC Yogyakarta YAP Square, Blok A No.6 Jl. C Simanjutak (+62274)581065 YOGYAKARTA YOGYAKARTA - DIY ygy-technical@epson- indonesia.co.id EAST JAWA ESC Surabaya HITECH MALL LT.2 BLOK A NO.

  • Page 154: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...

  • Page 155: Help For Users In India

    Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
  • Page 156 User's Guide Appendix Epson Philippines Corporation Trunk Line: +632-706-2609 Fax: +632-706-2665...

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