John Lewis jlwm1413 User Manual page 33

Problem
The appliance makes an unusu-
al noise.
The cycle is shorter than the
time displayed.
The cycle is longer than the
time displayed.
The washing results are not
satisfactory.
You cannot set an option.
After the check, activate the appliance. The programme continues from the point of interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the problem continues, contact
the Authorised Service Centre.
Washing Machine User Manual
Possible solution
Make sure the levelling of the appliance is correct. Refer to 'Installation'.
Make sure that the packaging and/or the transit bolts are removed. Refer to
'Installation'.
Add more laundry in the drum. The load may be too small.
The appliance calculates a new time according to the laundry load. See the
'Consumption Values' chapter.
An unbalanced laundry load increases the duration time. This is a normal be-
haviour of the appliance.
Increase the detergent quantity or use a different detergent.
Use special products to remove the stubborn stains before you wash the laun-
dry.
Make sure that you set the correct temperature.
Decrease the laundry load.
Make sure that you press only the wanted touch button(s).
33