John Lewis jlwm1413 User Manual page 32

Problem
The appliance does not fill with
water and drain immediately.
The appliance does not drain
the water.
The spin phase does not oper-
ate or the washing cycle lasts
longer than usually.
There is water on the floor.
You cannot open the appliance
door.
32
Possible solution
Make sure that the filter of the inlet hose and the filter of the valve are not
clogged. Refer to "Care and cleaning".
Make sure that the inlet hose has no kinks or bends.
Make sure that the connection of the water inlet hose is correct.
Make sure that the drain hose is in the correct position. The hose may be too
low.
Make sure that the sink spigot is not clogged.
Make sure that the drain hose has no kinks or bends.
Make sure that the drain filter is not clogged. Clean the filter, if necessary. Re-
fer to 'Care and cleaning'.
Make sure that the connection of the drain hose is correct.
Set the drain programme if you set a programme without drain phase.
Set the drain programme if you set an option which ends with water in the
tub.
Set the spin programme.
Make sure that the drain filter is not clogged. Clean the filter, if necessary. Re-
fer to 'Care and cleaning'.
Adjust manually the items in the tub and start the spin phase again. This prob-
lem may be caused by balance problems.
Make sure that the couplings of the water hoses are tight and there is not wa-
ter leakages.
Make sure that the drain hose have no damages.
Make sure you use the correct detergent and the correct quantity of it.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in the drum.
Make sure that the appliance receives electrical power.
This problem may be caused by a failure of the appliance. Contact the Au-
thorised Service Centre. If you need to open the door, please read carefully
«Emergency door opening».
Washing Machine User Manual