Limited Warranty - SMC Networks SMC2655W User Manual

Limited Warranty

Limited Warranty Statement: SMC Networks, Inc. ("SMC") warrants its products to be free from
defects in workmanship and materials, under normal use and service, for the applicable war-
ranty term. All SMC products carry a standard 90-day limited warranty from the date of pur-
chase from SMC or its Authorized Reseller. SMC may, at its own discretion, repair or replace
any product not operating as warranted with a similar or functionally equivalent product,
during the applicable warranty term. SMC will endeavor to repair or replace any product
returned under warranty within 30 days of receipt of the product.
The standard limited warranty can be upgraded to a Limited Lifetime* warranty by register-
ing new products within 30 days of purchase from SMC or its Authorized Reseller.
Registration can be accomplished via the enclosed product registration card or online via
the SMC website. Failure to register will not affect the standard limited warranty. The Limited
Lifetime warranty covers a product during the Life of that Product, which is defined as the
period of time during which the product is an "Active" SMC product. A product is considered
to be "Active" while it is listed on the current SMC price list. As new technologies emerge,
older technologies become obsolete and SMC will, at its discretion, replace an older product
in its product line with one that incorporates these newer technologies. At that point, the
obsolete product is discontinued and is no longer an "Active" SMC product. A list of discon-
tinued products with their respective dates of discontinuance can be found at:
http://www.smc.com/index.cfm?action=customer_service_warranty
All products that are replaced become the property of SMC. Replacement products may be
either new or reconditioned. Any replaced or repaired product carries either a 30-day limited
warranty or the remainder of the initial warranty, whichever is longer. SMC is not responsible
for any custom software or firmware, configuration information, or memory data of Customer
contained in, stored on, or integrated with any products returned to SMC pursuant to any
warranty. Products returned to SMC should have any customerinstalled accessory or add-on
components, such as expansion modules, removed prior to returning the product for
replacement. SMC is not responsible for these items if they are returned with the product.
Customers must contact SMC for a Return Material Authorization number prior to returning
any product to SMC. Proof of purchase may be required. Any product returned to SMC with-
out a valid Return Material Authorization (RMA) number clearly marked on the outside of the
package will be returned to customer at customer's expense. For warranty claims within
North America, please call our toll-free customer support number at (800) 762-4968.
Customers are responsible for all shipping charges from their facility to SMC. SMC is respon-
sible for return shipping charges from SMC to customer.
WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS WARRANTED
ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN
QUESTION, AT SMC'S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE
AND ARE IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER
IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SMC NEI-
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THER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIA-
BILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PROD-
UCTS. SMC SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION
DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUS-
TOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,
UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE
INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD. LIMITATION OF LIA-
BILITY: IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE),
SHALL SMC BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER FINAN-
CIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTE-
NANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF SMC OR
ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE
LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIF-
IC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE. NOTHING IN THIS WARRANTY
SHALL BE TAKEN TO AFFECT YOUR STATUTORY RIGHTS.
* SMC will provide warranty service for one year following discontinuance from the active
SMC price list. Under the limited lifetime warranty, internal and external power supplies, fans,
and cables are covered by a standard one-year warranty from date of purchase.
SMC Networks, Inc.
38 Tesla
Irvine, CA 92618
Copyright
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable.
However, no responsibility is assumed by SMC for its use, nor for any infringements of
patents or other rights of third parties which may result from its use. No license is granted by
implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to
change specifications at any time without notice.
Copyright © 2002 by
SMC Networks, Inc.
38 Tesla
Irvine, California 92618
All rights reserved.
Trademarks
SMC is a registered trademark; and EZ Connect and EZ Hub are trademarks of SMC Networks,
Inc. Other product and company names are trademarks or registered trademarks of their
respective holders.
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