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Troubleshooting and tips
The notebook cannot be started
If the notebook does not start after switch on, this may be due to one of the following:
The battery is not installed correctly
►
Switch the notebook off.
►
Check whether the battery is installed correctly in its compartment.
►
Switch the notebook on.
The battery is dead
►
Charge the battery.
or
►
Install a charged battery.
or
►
Connect the power adapter to the notebook.
The power adapter is not connected correctly
►
Switch the notebook off.
►
Check whether the power adapter is connected correctly to the notebook.
►
Check whether the power cable is plugged properly into the power adapter and into the mains
outlet.
►
Switch the notebook on.
The notebook stops working
If the notebook stops working, this may have the following reasons:
The notebook is in Standby or Suspend mode
►
Reactivate the notebook by pressing a key (Standby mode) or by switching it back on
(Suspend mode).
An application programme has caused the malfunction
►
Close the application programme or restart the notebook by switching it on/off or with a warm
boot.
The battery is dead
►
Charge the battery.
or
►
Install a charged battery.
or
►
Connect the power adapter to the notebook.
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A26391-K149-Z120-1-7619, Edition 2
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