Client Assistance; Troubleshooting; Resolving Problems; Reporting Errors - Acura MDX 2014 Navigation Manual

Client Assistance

Resolving Problems

If you run into a specific issue that you
cannot resolve, consult the following help
resources:
For navigation system issues:
P. 294

2 Troubleshooting

There are also FAQs available online at
www.acuranavi.com.
For traffic-related issues:
P. 296
2 Traffic
For reporting issues with the database
or places/landmarks:
P. 312

2 Reporting Errors

Call Acura Client Relations.
2 Acura Client Relations Contact
P. 312
Information
312
Reporting Errors
You can help to improve database
accuracy by reporting any errors you
encounter.
Report errors in freeways and main
"verified" roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/.
Please do not report errors in purple
"unverified" roads. Maps for these
areas are provided for reference only.
P. 56
2 Unverified Routing
Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2 Obtaining a Navigation Update
For vehicle position icon errors, screen
error messages, or other GPS-related
errors:
P. 294
2 Troubleshooting
P. 310
2 System Limitations
Acura Client Relations
Contact Information
Acura Navi
American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 382-2238

Visiting a Dealer

If you have a question that you cannot
resolve using the available help resources,
you can consult a dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific address, when driving
P. 313 on a certain road, or just when it's cold) so
that the service technician can refer the
issue to the factory so that a solution can
be found. Be patient, the service technician
may be unfamiliar with your specific issue.