Pioneer f-502 Service Manual page 6

Recommended preparations for Plasma service
1. Request purchase info from customer. Advise that tech will need to see invoice at time of service call.
2. Request model and serial number (use model/system chart). Serial number of panel can be on top, bottom, side
edges or by input jacks, as well as on the back. Advise them not to use number on speaker or media receiver.
3. Request details of symptom; is there a picture momentarally, on screen display. If it powers down request blink
sequence of power indicators (red and/or green/blue). For two piece models, need this for both units.
4. Tech should check tips and bulletins on
5. If there's any uncertainty contact Pioneer Office of Technical Service.
1. Tech should take service manual, necessary tips and bulletins, static strap, scope and HD generator with DVI and HDMI outputs.
2. Before opening unit check for picture aberrations and status of power indicators.
3. If unit has a trap switch do not plug into AC with switch released.
4. Record model and serial number of unit that is serviced (panel, media receiver and/or speakers).
5. Once operational, record the HOUR and P-COUNT (models G3 and older don't have P-COUNT) meter readings on warranty claim.
Scheduling
http://parts,pioneerelectronics.com/
Performing service call
6
after account login.