Contacting Technical Support; Troubleshooting Hardware; Unexpected Switch Reboot; Symptom - HP 5920 series Troubleshooting Manual

Please input the file name(*.tar.gz)[flash:/diag.tar.gz] :flash:/diag.tar.gz
Diagnostic information is outputting to flash:/diag.tar.gz.
Please wait...
Save successfully.
<Sysname> dir flash:/
Directory of flash:
...
6 -rw-
524288 KB total (107944 KB free
# To display operating statistics on the monitor terminal, enter n at the prompt.
Save or display diagnostic information (Y=save, N=display)? [Y/N] :N
===============================================
===============display clock===============
07:46:55 UTC Sat 10/10/2014
=================================================
===============display version===============
......

Contacting technical support

If you cannot resolve a problem after using the troubleshooting procedures in this document, contact HP
Support. When you contact an authorized HP support representative, be prepared to provide the
following information:
Information described in
•
Product serial numbers.
•
Technical support registration numbers (if applicable).
•
This information will help the support engineer assist you as quickly as possible.
The following is the contact of HP Support for networking products:
http://www.hp.com/networking/support

Troubleshooting hardware

This section provides troubleshooting information for common hardware problems.
NOTE:
This section describes how to troubleshoot unexpected switch reboot, power supply failure, and fan tray
failure. To troubleshoot ports, see

Unexpected switch reboot

Symptom

898180 Jun 26 2013 09:23:51
"General guidelines."
"Troubleshooting
diag.tar.gz
ports."
4