Troubleshooting system management
This section provides troubleshooting information for common system management problems.
High CPU utilization
Symptom
The sustained CPU utilization of the device is over 80%.
Troubleshooting flowchart
Figure 12 Troubleshooting high CPU utilization
High CPU utilization
Identify the job that has a
high CPU utilization
Display the job's stack
Save diagnostic information
Contact the support
Solution
To resolve the problem:
1.
Identify the job that has a high CPU utilization.
For Release 22xx, enter the hide view first. For Release 2307 or later, enter the probe view first.
The following example was created in probe view.
[Sysname-probe] display process cpu slot 1
CPU utilization in 5 secs: 3.7%; 1 min: 3.1%; 5 mins: 3.8%
JID
5Sec
1Min
1
0.0%
0.0%
2
0.0%
0.0%
3
0.0%
0.0%
4
0.0%
0.0%
5
0.0%
0.0%
5Min
Name
0.0%
scmd
0.0%
[kthreadd]
0.0%
[migration/0]
0.0%
[ksoftirqd/0]
0.0%
[watchdog/0]
34