3.8
3.9
3.10
RESTART TERMINAL ................................................................................................................... 46
4
OPERATION OF TERMINAL ........................................................................................................... 47
4.1
MERCHANT LOGON................................................................................................................. 47
4.1.1
Pending Reversal ........................................................................................................... 47
4.2
PURCHASE TRANSACTION ...................................................................................................... 48
4.3
4.3.1
4.3.2
4.4
CASH OUT TRANSACTION ....................................................................................................... 52
4.5
REFUND TRANSACTION............................................................................................................ 53
4.6
4.7
4.8
4.9
DEBIT TIPPING TRANSACTION.................................................................................................. 61
4.10
4.10.1
Authorisation .............................................................................................................. 63
4.10.2
Tip Transactions.......................................................................................................... 64
4.10.3
Tipping Utilities ............................................................................................................ 66
4.10.3.1
Void Tip ....................................................................................................................................... 66
4.10.3.2
Uploading Tip Transactions ..................................................................................................... 68
4.10.3.3
Printing Tips ................................................................................................................................ 69
4.11
4.11.1
4.11.2
4.11.3
Hospitality Utilities ...................................................................................................... 73
4.11.3.1
4.11.3.2
4.12
4.13
4.13.1
Terminal Totals ........................................................................................................... 79
4.13.2
Settlement Inquiry ..................................................................................................... 80
4.13.3
Settlement Cutover ................................................................................................... 81
4.14
DUPLICATE RECEIPT .................................................................................................................. 82
4.15
4.15.1.1
Notification of EOV Mode ...................................................................................................... 84
4.15.1.2
5
ADMINISTRATION ........................................................................................................................ 85
5.1
PASSWORDS .............................................................................................................................. 85
5.2
DIAGNOSTICS ........................................................................................................................... 86
5.3
EXTRA TERMINAL FUNCTIONS ................................................................................................. 89
5.3.1
Xtra .................................................................................................................................. 89
5.4
TRAINING MODE ....................................................................................................................... 92
5.5
5.5.1
DECLINED ALERT ............................................................................................................. 93
5.5.2
ONE OR TWO PIECE UNIT ............................................................................................... 93
5.5.3
FULL MESSAGE ENCRYPTION ......................................................................................... 93
5.5.4
CUSTOMER RECEIPT COPY ............................................................................................ 93
5.5.5
BROADBAND CONNECTIVITY ....................................................................................... 93
5.5.6
6
SAFETY AND MAINTENANCE ...................................................................................................... 94
6.1
CLEANING THE CASE ............................................................................................................... 94
6.2
6.3
INGRESS GUARDS ..................................................................................................................... 94
INGENICO 5100 PAYMARK VERSION 6.0 OPERATING GUIDE
V
Version 1.3