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Problem
Battery not
charged
Short battery
life, reduced
standby time
Possible causes
provide these features.
The battery or battery
charger is damaged.
The phone's temperature
is below 0°C or higher than
45 °C.
Poor contact between
the battery and charger.
The standby time is
related to your network
signal strength and radio
applications you have
running
The battery is depleted. In
high‐temperature
environments, battery life
will be shortened.
If you are not able to
connect to the network,
the phone will continue
Possible solution
Try charging from a
computer USB port.
Contact the dealer.
Adjust the battery
charging environment to
avoid extremes of
temperature.
Check all connectors to
make sure all connections
have been properly
made.
If you are located in an
area of low network
signal, switch off Wi‐Fi,
Bluetooth or select Flight
mode to conserve power.
Use a new battery.
Avoid high temperatures.
Change your location to
one where the network is
accessible, or select
90
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