Cleaning/Descaling And Sanitizing; Weekly; Monthly - Follett 12CI400A-LI Installation, Operation And Service Manual

Symphony 12 series ice and water dispensers
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Cleaning/descaling and sanitizing

Periodic cleaning/descaling and sanitizing of Follett's ice and water dispenser and ice machine system
is required to ensure peak performance and delivery of clean, sanitary ice. The recommended cleaning
procedures that follow should be performed at least as frequently as recommended and more often if
environmental conditions dictate.
Cleaning of the condenser can usually be performed by facility personnel. Cleaning/descaling and sanitizing of
the ice machine system should be performed by your facility's trained maintenance staff or a Follett authorized
service agent. Regardless of who performs the cleaning, it is the operator's responsibility to see that this
cleaning is performed according to the schedule below. Service problems resulting from lack of preventive
maintenance will not be covered under the Follett warranty.
Recommended cleaning/descaling and sanitizing intervals*
Symphony
Drain Line
Drain Pan/Drip Pan
Exterior
Condenser
Dispenser and Components
Ice Machine
Transport Tube
Ice Storage Area/Bin
* Ice machine and dispenser must be cleaned and sanitized prior to start-up.

Weekly

§ Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser.
Dispenser drain pan and drain line
1. Pour 1 gal. (3.8 L) of hot tap water into drain pan to flush drains.
Splash panel front, SensorSAFE infrared dispensing
1. Deactivate dispensing by pressing and releasing clean switch located on left side of unit under top front
cover.
2. Clean lens and splash panel front using a soft cloth and mild, non-abrasive, non-chlorine based
cleaner.
3. Reactivate dispensing by pressing and releasing clean switch again.

Monthly

§ Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser.
Condenser (air-cooled ice machine only)
1. Use a vacuum cleaner or stiff brush to carefully clean condenser coils of lint and debris to ensure
optimal performance.
12CI400A • 12HI400A
Frequency
weekly
weekly
as needed
monthly (air-cooled only)
semi-annually
semi-annually
semi-annually
semi-annually
CAUTION!
CAUTION!
11

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