Troubleshooting; Unable To Print - Konica Minolta bizhub C351 Quick Manual

Troubleshooting

6 Troubleshooting
6.1

Unable To Print

This chapter explains the troubleshooting procedures for possible malfunc-
tions.
Perform the troubleshooting procedures described below if this machine
does not print after you have sent a print job.
Symptom
The message "No
printers are connect-
ed." or "Print error"
appears.
A postscript error ap-
pears.
C351
Probable Cause
The printer driver selected for
printing is not compatible with the
printer controller.
The network cable, parallel cable,
or USB cable is disconnected.
An error has occurred in this ma-
chine.
Available memory space is not
sufficient.
The network cable, parallel cable,
or USB cable is disconnected.
An error has occurred in this ma-
chine.
Available computer memory
space is not sufficient.
There is an error in the application
software settings.
The file printing settings are incor-
rect.
Action
Check the printer name selected.
Check that the cable is connected
properly.
Check this machine's control
panel.
Perform a test print to check
whether printing is possible.
Check that the cable is connected
properly.
Check this machine's control
panel.
Perform a test print to check
whether printing is possible.
Refer to the user's manual of the
application software to check the
settings.
Change the settings and try to
print again.
6
6-1