Problem Solving; Troubleshooting - Panasonic UF-490 Operating Instructions Manual

Problem Solving

Troubleshooting

If You Have Any of These Problems
Mode
During Standby The display is blinking
During Transmission Document doesn't
feed/multiple feeds
Document jam
Transmission Copy Vertical lines on the
Quality transmitted document
Transmitted document
is blank
During Reception No recording paper
Recording paper jam
Recording paper
doesn't advance into
machine
Recording paper
doesn't eject after
printing
Document auto
reduction doesn't work
Out of toner
Print Copy Quality Vertical lines printing
on the received
document
Fuzzy print
Missing dots or lines/
inconsistent darkness
within print
Fading print
Faint print
Symptom
The battery is completely discharged. This may happen at first
installation. After setting the clock, the blinking will stop.
1. Check that your document is free of staples and paper
clips, and that it is not greasy or torn.
2. Check that your document is the right type to send through
an ADF by consulting the list on "Documents You Cannot
Send". If your document has the characteristics listed,
make a photocopy of your document and send the copy
instead.
3. Check that the document is loaded properly.
4. Adjust the ADF Pressure.
The information code 031 will appear on the display if the
document becomes jammed.
Check own copy quality. If copy is OK, your machine has no
problem, report to the receiving party that they have a
problem. If copy is NG, clean the Scanning Area.
1. Make sure the document is set face down.
2. Check own copy quality. If copy is OK, your machine has
no problem, report to the receiving party that they have a
problem. If copy is NG, clean the Scanning Area.
The information code 010 will appear on the display if the
paper runs out.
The information code 001 or 007 will appear on the display if
the paper gets jammed.
Make sure that there is paper in the Paper Tray. Follow the
instructions for loading paper.
Check to see if the recording paper is jammed inside of the
machine.
Check Print Reduction settings.
The information code 041 will appear on the display if the
Toner Cartridge runs out of toner.
Print out a Journal report (e.g. FUNCTION, 6, 1 , SET and 1)
and check quality to make sure whether your machine has
trouble.
• If Journal report quality is OK, your machine has no problem,
report to the sending party that they have a problem.
• If copy is NG, replace the Drum Unit.
1. Make sure you are using the correct paper for the best
possible print quality.
2. Try reversing the recording paper to the other side.
1. Make sure you are using the correct paper for the best
possible print quality.
2. Replace the Drum Unit.
Your Toner Cartridge may be running out of toner. Replace the
Toner Cartridge.
You may need to choose a different paper for the best
possible print quality.
Cause / Action page
--
36
37
106
103
104
104
17
102
17
102
61
15
82
15
109
109
15
15
109
95