Comtech EF Data CIM-300L Operator's Manual page 6

See the Comtech EF Data website at http://www.comtechefdata.com for contact information for a Factory
Authorized Service Center. Contact the Factory Authorized Service Center for:
Contact the Comtech EF Data Customer Support Department for:
A Customer Support representative may be reached at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
480.333.2200 (Main Comtech EF Data Number)
480.333.4357 (Customer Support Desk)
480.333.2500 FAX
or, E-Mail can be sent to the Customer Support Department at:
service@comtechefdata.com
To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or replacement:
1. Request a Return Material Authorization (RMA) number from the Comtech EF Data
Customer Support Department.
2. Be prepared to supply the Customer Support representative with the model number,
serial number, and a description of the problem.
3. To ensure that the product is not damaged during shipping, pack the product in its
original shipping carton/packaging.
4. Ship the product back to Comtech EF Data. (Shipping charges should be prepaid.)
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Product support
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Information on upgrading or returning a product
•
Product support or training
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Information on upgrading or returning a product
Rack Installation, Operator's Guide, Rev. 1
Preface iv