Brother MFC-8370DN User Manual page 147

Paper is jammed in the MP tray
If the LCD shows Jam MP Tray, follow
these steps:
a
Remove the paper from the MP tray.
b
Remove any jammed paper from in and
around the MP tray.
c
Press Start.
d
Fan the paper stack, and then put it back
in the MP tray.
e
When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides on
both sides of the tray.
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Paper is jammed in Paper Tray 1 or
C
Tray 2 (MFC-8380DN)
If the LCD shows Jam Tray 1 or
Jam Tray 2, follow these steps:
a
Pull the paper tray completely out of the
machine.
For Jam Tray 1:
For Jam Tray 2:
b
Use both hands to slowly pull out the
jammed paper.
C