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10. Help
L Some paper has instructions recommending
which side to print on. Try turning the paper
over.
L You may have used paper with a cotton
and/or fibre content that is over 20%, such as
letterhead or resume paper.
10.3.6 Answering device
I cannot retrieve recorded messages from a
remote location.
L Press the remote operation ID correctly and
firmly (page 46).
Messages in the mailbox do not play back.
L The mailbox password is wrong. Enter the
correct password.
– For mailbox 1 password, see feature #51
(page 54).
– For mailbox 2 password, see feature #52
(page 54).
The other party complains that they cannot
leave a voice message.
L The memory is full. Erase unnecessary
messages (page 45, 49).
L Panasonic Australia operates a toll free
Customer Care Centre. Please call
132600 for assistance.
or visit the website www.panasonic
<http://www.panasonic.com.au>
10.3.7 If a power failure occurs
L The unit will not function.
L The unit is not designed for making
emergency telephone calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
L Fax transmission and reception will be
interrupted.
L If delayed transmission (feature #25, page
52) is programmed and the start time is
passed during a power failure, transmission
will be attempted soon after power is
restored.
L If any fax documents are stored in the
memory, they will be lost. When power is
restored, a power down report will be printed
out stating which contents in the memory
have been erased.
70
Jams
10.4 Recording paper jam
10.4.1 When the recording paper
has jammed in the unit
The display will show the following.
1
Open the front cover (1) by pulling up the
centre part (2).
2
1
2
Release the back cover by pushing the green
button (1) on the right side of the unit.
OR
Release the back cover by pushing the green
lever (2) in the unit.
2
PAPER JAMMED
1
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