Help Guide | Unable To Connect To A Network Via A Wi-Fi Connection - Sony SRS-HG1 Help Manual

Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Unable to connect to a network via a Wi-Fi connection
Make sure the wireless router/access point is turned on.
When the speaker is connected to a Wi-Fi network, place the wireless router/access point and the speaker closer together and
perform the setup again.
When setting the Wi-Fi network using SongPal on the smartphone, iPhone, etc., connect the smartphone, iPhone, etc. to a
Wi-Fi network first.
Check the settings of the wireless router/access point. Make sure the SSID stealth mode on the wireless router is set to off.
For details on the settings of the wireless router, refer to its operating instructions.
Place the speaker closer to your wireless router. Devices that use the 2.4 GHz frequency band, such as a microwave oven,
BLUETOOTH or digital cordless device, etc., may interrupt Wi-Fi communication. Move the speaker away from such devices
or turn them off.
The speaker does not support IEEE 802.11ac. Connect it to 2.4 GHz band (11b, 11g, and 11n) or 5 GHz band (11a and 11n).
There is more than one home network. The PC and smartphone are connected to a different network than the speaker's.
If the settings are correct, try the following.
Turn off the wireless router/access point, wait a while and turn on the power again.
Turn off the speaker, wait a while and turn on the power again.
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