Does My Rice Cooker Have A Fault - Panasonic SR-SSS185 Operating Instructions Manual

Does my Rice Cooker have a fault?

Check the following before asking for a service.
Symptoms
O If rice is cooked one after the other, the cooking time may lengthen
(by up to around 60 minutes).
The cooking time is
O The Rice Cooker may stop the countdown of time remaining to
longer than
make an adjustment.
expected. O Is the quantity of water in the Inner Pan too much?
If the quantity of water is increased, the cooking time may lengthen
(by up to around 15 minutes).
Steam is emitted
O Is there rice stuck to the Packing of the Outer Lid or the edge of
from a section other
the Inner Pan, or is the Inner Pan deformed in some way?
O Have you washed the Inner Lid each time and attached it correctly?
than the Steam Vent.
OWhirring noise ... Sound of fan that allows heat to escape operating.
OHigh-pitched noise ... Sound of IH (induction heating). You may
OHissing noise ... Sound of steam jetting out.
OTapping noise ... Sound of electrical circuits operating.
ORoaring noise, bubbling noise ... Sound of water in the Water
The Rice Cooker is
OPumping noise, swishing noise ... Sound of steam being injected.
making a noise.
ORattling noise, clicking noise ... Sound of the Rice Cooker preparing to
OShort wooshing noise ... Sound of pressure being applied.
OBlowing noise, puffing noise ... Sound of pressure escaping.
When opening/closing the Outer Lid
ORolling noise ... Sound of the metal balls within the Inner Lid rolling around.
OClacking noise ... Sound of the ball in the Steam Cap rolling.
[When "Steam Less" is displayed after cooking]
O Did you fill the Water Vessel with water?
The water decreases during cooking and steam is not injected
depending on the quantity of water.
O Have you fill the Water Vessel with hot water (40°C or more)?
If the temperature of the water is too hot at the start, steam may not be injected.
O After cooking, have you tried to cook again without replacing the
water remaining in the Water Vessel, or added water to it?
 Steam may not be injected if the water temperature is too high, so
"Steam Less" is
O Have you tried cooking immediately after cancelling the keep
displayed.
warm function, or tried cooking again after cooking has finished?
 Steam may not be injected if the water temperature is too high, so
O Have you opened the Outer Lid while cooking?
[When "Steam Less" is displayed after reheating]
O Have you been keeping rice warm for longer than 12 hours?
After 12 hours, steam will not be injected even if there is water in the Water Vessel.
O Did you fill the Water Vessel with water when cooking?
The water decreases during cooking and steam is not injected
depending on the quantity of water.
 Refill the Water Vessel with water. (More than half of the Water Vessel.)
O Is there water in the Water Vessel? (More than half of the Water Vessel.)
There will be insufficient water if reheating rice more than twice.
O Have you opened the Outer Lid while reheating rice?
O This is a typical characteristic of the Double Way of Stirring (a
Grains of rice stuck
method of cooking that stirs the rice to ensure even cooking). This
to the Inner Lid is not a
 Remove any grains of rice that are stuck to the Inner Lid.
30
Check here!
sometimes hear this when keeping warm.
Vessel boiling.
apply pressure, or adjusting the pressure.
refill with water each time before cooking. You have filled the Water
Vessel with cold water, wait for 5 minutes or more before cooking.
refill with water each time before cooking. You have filled the Water
Vessel with cold water, wait for 5 minutes or more before cooking.
malfunction.
Symptoms
Cooking begins
immediately despite
use of timer.
Page
I have set the timer
—
but cooking doesn't
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start.
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The rice is not ready
at the time set on
the timer.
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25
A button operation
is not working.
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—
The "Steam Reheat"
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button does not
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respond.
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—
—
The rice cannot be
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cooked.
—
O "Demo" is displayed.
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Display is blank.
—
—
Sparks were visible
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at the Power Plug.
The Outer Lid does
—
not open
—
11
The Outer Lid is
difficult to close.
15
—
—
O The Inner Pan and Outer Lid are tightly sealed, and the Inner Pan may lift up when opening the
Outer Lid, making a noise.
Q If you mistakenly add water or rice to the main body, please unplug and contact an authorized service center (as
described in the Warranty).
Check here!
O Is the current time correct? (The time is displayed in 24 hour clock
format.)
O Has the timer been set to a time outside the "Timer Setting Restrictions"?
O When using the timer, the rice is soaked before cooking starts, and
so the soaking time after cooking starts is shorter.
Consequently, cooking starts slightly later than might be expected.
(
The cooking depending on cooking programs may start around
40 minutes before the rice is due to ready.
O Is the current time correct? (The time is displayed in 24 hour clock
format.)
O Have you pressed the "Start" button?
O Is the button lamp on?
Button operations will not work when e.g. cooking/the keep warm
state/the timer setting are in use.
 Press the "Cancel/Off" button.
O Is the keep warm function switched off?
O Is the rice cold? (Buzzer will sound 4 times.)
Reheating is not possible if the temperature is 50°C or lower.
O The Rice Cooker may be set for stores.
Cancel Demo mode with the following steps.
①OO S elect "Clock" with the "Menu Select" button.
②OO P ress the "Steam Keep Warm" button
and "Timer" button at the same time.
③OPress the "Steam Keep Warm" button.
④OPress the "Timer" button.
After Demo mode has been cancelled, set the current time. (P.16)
ODoes "8:30" appear when you plug the Power Plug?
[Displayed] The lithium battery has run down.
With the Power Plug plugged in, you can cook rice or
use the keep warm function, but the current time
must be set on each occasion that you use the timer.
The lithium battery is fixed inside the main body
and cannot be replaced by the user.
[Not displayed] There is a fault in the electronic circuitry.
 For a replacement of lithium battery or repair, consult an
authorized service center (as described in the Warranty).
O Sometimes small sparks can be seen when inserting or removing
the Power Plug. This is a phenomenon particular to IH (induction
heating) techniques and not indicative of a fault.
O Are there objects such as grains of rice stuck on the Hooks, Clear
Frame, Stoppers or the Pressure Control Holes of the Inner Lid?
O Press the Hook Button firmly to the end.
O Did you touch the Hook Button while cooking?
 Press the Outer Lid once and then press the Hook Button.
O Are there objects such as grains of rice stuck on the Hooks, Clear
Frame, Stoppers or the Pressure Control Holes of the Inner Lid?
O Has the Inner Lid been attached correctly?
O Has the Inner Lid become bent or deformed?
O This Rice Cooker is a pressurised Rice Cooker which requires a
high level of sealing, so it may feel difficult to close.
It may feel particularly difficult to close after mixing the rice
immediately after it has been cooked.
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