Troubleshooting - JVC KD-R971BT Instruction Manual

TROUBLESHOOTING

Symptom Remedy
Sound cannot be heard. • Adjust the volume to the optimum level.
• Check the cords and connections.
"MISWIRING CHECK Turn the power off, then check to be sure the terminals
WIRING THEN PWR ON" of the speaker wires are insulated properly. Turn the
appears. power on again.
"PROTECTING SEND Send the unit to the nearest service center.
SERVICE" appears.
Source cannot be selected. Check the [SRC SELECT] setting. ( 4)
• Radio reception is poor. Connect the antenna firmly.
• Static noise while
listening to the radio.
Disc cannot be ejected. Press and hold
not to drop the disc when it is ejected.
"IN DISC" appears. Make sure nothing is blocking the loading slot when
you eject the disc.
"PLEASE" and "EJECT" Press , then insert the disc correctly.
appear alternately.
Playback order is not as The playback order is determined by the file name
intended. (USB) or the order in which files were recorded (disc).
Elapsed playing time is not This depends on the recording process earlier.
correct.
"NOT SUPPORT" appears Check whether the track is a playable format. ( 21,
and track skips. 22)
"READING" keeps flashing. • Do not use too many hierarchical levels and folders.
• Reload the disc or reattach the USB device.
24
to forcibly eject the disc. Be careful
Symptom Remedy
"CANNOT PLAY" flashes • Check whether the connected device is compatible with this
and/or connected device
unit and ensure the files are in supported formats. ( 21, 22)
cannot be detected.
• Reattach the device.
The iPod/iPhone does not • Check the connection between this unit and iPod/iPhone.
turn on or does not work. • Detach and reset the iPod/iPhone using hard reset.
"LOADING" appears when This unit is still preparing the iPod/iPhone music list. It may
you enter search mode by
take some time to load, try again later.
pressing .
Correct characters are not • This unit can only display uppercase letters, numbers, and a
displayed. limited number of symbols.
• Depending on the display language you have selected
( 4), some characters may not be displayed correctly.
• Sound cannot be heard • Reconnect the Android device.
during playback. • If in [AUDIO MODE], launch any media player application
• Sound output only from on the Android device and start playback.
• If in [AUDIO MODE], relaunch the current media player
the Android device.
application or use another media player application.
• Restart the Android device.
• If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit. ( 22)
Cannot playback at [AUTO • Make sure JVC MUSIC PLAY APP is installed on the Android
MODE]. device. ( 7)
• Reconnect the Android device and select the appropriate
control mode. ( 8)
• If this does not solve the problem, the connected Android
device does not support [AUTO MODE]. ( 22)
"NO DEVICE" or "READING" • Switch off the developer options on the Android device.
keeps flashing. • Reconnect the Android device.
• If this does not solve the problem, the connected Android
device does not support [AUTO MODE]. ( 22)
Playback is intermittent or Turn off the power saving mode on the Android device.
sound skips.