Limited Warranty Statement (For Canadian Customers) - Panasonic AG-HSC1UP Operating Instructions Manual

LIMITED WARRANTY STATEMENT (For Canadian Customers)

Panasonic Canada Inc. (also known as PCI) warrants this product to be free of defects in material and
workmanship under normal use during the applicable warranty coverage period described below. PCI
agrees to repair, or at its option, exchange, any part that becomes defective. However, the product
must be purchased and serviced in Canada. The product or part that shows evidence of defect must be
delivered prepaid or carried in to an authorized Panasonic Broadcast Service Center. This warranty
does not cover shipping costs.
The warranty coverage period is one year for both parts and labour beginning with the date of original
end user purchase, subject to the exceptions as stated below. Repaired or replacement parts supplied
during the warranty coverage period carry the unexpired portion of the original warranty coverage
period. Proof of product purchase is a condition of warranty service. The owner must produce the
product purchase receipt or other satisfactory evidence of date of original purchase.
This warranty does not apply to external appearance items, such as handles, knobs, safety windows,
etc. This warranty does not apply to any part, or parts, of the product, installed, altered, repaired or
misused in any way that, in the opinion of PCI, affects the reliability of or detracts from the performance
of the product.
For products requiring routine preventive maintenance, that maintenance must be performed in order to
maintain warranty coverage.
Serial numbers that have been altered, defaced or removed void this warranty. This warranty does not
cover replacements or repairs necessitated by loss or damage resulting from any cause beyond the
control of PCI.
Marking or retained images (sometimes called "burn-in") resulting from the display of fixed images on
video display products are not defects and are not covered under this warranty.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR
ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions
may not be applicable.
Warranty Service
If the product needs to be shipped for service, carefully pack (preferably in the original carton) and
enclose a letter, detailing the complaint. Send prepaid and adequately insured to the local authorized
Panasonic Service Centre in your area or to Panasonic Technical Support and Product Services
Department, 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3. Shipping to the latter location
requires a return authorization before shipment. No liability is assumed for loss or damage to the
product while in transit.
WARRANTY COVERAGE PERIOD EXCEPTIONS
Item
Colour Camera CCD Imaging Block
SD Cards
≥Dust, smoke, rental/staging environment and twenty-four/seven operation, dramatically decreases the
interval between performances of routine preventive maintenance required to maintain this warranty
coverage.
Parts
2 years
(Content not covered)
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, ON L4W 2T3
Labour
1 year
N/A
Others
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