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Model shown is KX-TG2431NZ.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
Operating Instructions
2.4 GHz Digital Cordless Answering System
Model No.
2.4 GHz Digital Cordless Answering System
Model No.
KX-TG2431NZ
with Dual Handsets
KX-TG2432NZ
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Table of Contents
Related Manuals for Panasonic KX-TG2432NZ
Summary of Contents for Panasonic KX-TG2432NZ
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Page 1: Operating Instructions
Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. Operating Instructions 2.4 GHz Digital Cordless Answering System KX-TG2431NZ Model No. 2.4 GHz Digital Cordless Answering System KX-TG2432NZ Model No. with Dual Handsets... -
Page 2: Table Of Contents
Intercom ......30 For KX-TG2431NZ users ..30 For KX-TG2432NZ users ..31 Transferring a call (KX-TG2432NZ only) . - Page 3 Base unit ..... 52 Charger (KX-TG2432NZ only) ..53 Error messages ....54 Troubleshooting .
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Page 4: Your Phone
Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here. -
Page 5: Accessory Information
Accessory information Included accessories No. Accessory items AC adaptor Telephone line cord Battery Handset cover Belt clip Charger Additional/replacement accessories Accessory items Rechargeable nickel metal hydride (Ni-MH) battery Headset Quantity KX-TG2431NZ KX-TG2432NZ Order number HHR-P105 KX-TCA88AL Introduction –... -
Page 6: Important Safety Instructions
Introduction Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. - Page 7 L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions.
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Page 8: For Best Performance
Introduction part of the system or to any peripherals may void the EMC compliance of the system or the peripherals. L The unit’s answering system only responds to Distinctive Alert cadence(s) DA1 and DA2. L Not all telephones will respond to incoming ringing when connected to the extension socket. - Page 9 following places: Near obstacles such as hills, tunnels, undergrounds, near metal objects such as wire fences, etc. L Operating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the unit with a soft cloth.
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Page 10: Preparation
Hooks Charger (KX-TG2432NZ only) Note: L Use only the included Panasonic AC adaptor PQLV19AL. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. -
Page 11: Battery Installation
L The unit’s answering system will not answer incoming calls on your FaxAbility number. If you subscribe to an ADSL service L Please attach a noise filter (contact your ADSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: –... -
Page 12: Battery Charge
L “Charge completed” is displayed when the battery has been fully charged. The CHARGE indicator will remain lit. Base unit CHARGE indicator Charger (KX-TG2432NZ only) CHARGE indicator Note: L To ensure the battery charges properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. -
Page 13: Battery Replacement
Battery performance After your Panasonic battery is fully charged, you can expect the following performance: Operation Operating time While in use Up to 5 hours (talking) While not in use Up to 11 days (standby) While using the Up to 3 hours... -
Page 14: Controls And Displays
Preparation Controls and displays Controls Base unit KX-TG2432NZ KX-TG2431NZ A {LOCATOR/INTERCOM 1} B {LOCATOR/INTERCOM 2} C {LOCATOR/INTERCOM} D {<} (Repeat) E {>} (Skip) F Antenna G Speaker H {ERASE} I {GREETING REC} (Recording) J {STOP} C D E F K {GREETING CHECK}... - Page 15 L {OFF} M {MUTE} {CLEAR} N {HOLD} {INTERCOM} O Microphone P Charge contacts Charger (KX-TG2432NZ only) A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.
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Page 16: Display
Answering system is in greeting only mode (caller messages will not be recorded). Handset number; displayed when paging or being paged. (example shown here: handset 1) *1 KX-TG2432NZ only Handset display items Displayed Meaning item Voice enhancer is on. Battery strength Soft keys The handset features 2 soft keys. -
Page 17: Setting The Date And Time
Setting the date and time Set the date and time so that the unit will announce the day and time each message was recorded by the answering system (page 42) when you play back messages. Press {MENU}. Scroll to “Date and time” by pressing {V} or {^}, then press {>} or {Select}. -
Page 18: Making/Answering Calls
Note: L “Line in use” is displayed when someone is talking on the other handset (KX-TG2432NZ only) or another phone. To adjust the receiver volume 3 levels (high/medium/low) are available. While using the receiver, press {V} or {^} repeatedly. -
Page 19: Answering Calls
To make a call using the redial list The last 5 phone numbers dialled are stored in the redial list. Press {REDIAL}. L The last number dialled will be displayed. Press {V} or {^} repeatedly to display the desired number. L To delete the displayed number, press {CLEAR}. -
Page 20: Useful Features During A Call
{C} or {s}. Note: L “Line on hold” will be displayed on the other handset (KX-TG2432NZ only). L If another phone is connected on the same line (page 10), you can also take the call by lifting its handset. -
Page 21: Clarity Booster
L While this feature is turned on, battery operating time will be shortened (page 13). Call share (KX-TG2432NZ only) When the other handset is on an outside call, this feature allows you to join that call. To join a conversation, press {C} or {s} when the other handset is on an outside call. -
Page 22: For Call Waiting Service Users
Making/Answering Calls For Call Waiting service users To use Call Waiting, you must subscribe to your telephone company’s Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. -
Page 23: Phonebook
Using the phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook Press {Phonebook}. -
Page 24: Calling Someone In The Phonebook
Phonebook Character table The dial keys can be used to enter characters. To enter a character, press the appropriate dial key, repeatedly if necessary. To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space. Characters &... -
Page 25: Editing Items In The Phonebook
Editing items in the phonebook Press {Phonebook}, then press {Search}. Press {V} or {^} repeatedly to display the desired item. Press {Edit}. Edit the name if necessary. See the character table on page 24 for character entry. Press {Next}. Edit the phone number if necessary. Press {Next}, then press {Save}. -
Page 26: Copying Phonebook Items (Kx-Tg2432Nz Only)
Phonebook Copying phonebook items (KX-TG2432NZ only) You can copy one or all of the phonebook items of one handset to the phonebook of the other handset. Important: L Make sure the destination handset is not in use. L Do not place your handset on the base unit or charger until copying has finished, otherwise copying will stop. -
Page 27: Caller Id Service
Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. For all local and national incoming calls, your display will show the area code (e.g. 09 for Auckland) or the cellular prefix (e.g. -
Page 28: Caller List
{*}, the display will change alternately. Example: Phone book L L KX-TG2432NZ only: Each handset has its own caller list. If you viewed the caller list or answered a call on one handset, the same information in the other handset will be displayed as “missed calls”. -
Page 29: Editing A Caller's Phone Number Before Calling Back
Editing a caller’s phone number before calling back You can edit a phone number in the caller list. Press {V} or {^} to enter the caller list. Press {V} or {^} repeatedly to display the desired item. Press {Edit}. Add or erase digits to the beginning of the number as necessary. -
Page 30: Intercom Features
Intercom Features Intercom Intercom calls can be made between a handset and the base unit (and between 2 handsets, KX-TG2432NZ only). Note: L If you have difficulty hearing the other party while using the speaker, decrease the speaker volume. L If you receive a phone call while talking on the intercom, you will hear 2 tones (page 35). -
Page 31: For Kx-Tg2432Nz Users
For KX-TG2432NZ users Call the desired unit by selecting the extension number, shown in the upper right of each handset’s display. The base unit’s extension number is 0. L To confirm the handset’s extension number ([1] or [2]), place the handset on the base unit or charger. -
Page 32: Transferring A Call (Kx-Tg2432Nz Only)
Intercom Features Transferring a call (KX- TG2432NZ only) Outside calls can be transferred from one handset to the other. During an outside call, press {INTERCOM}. L The call will be put on hold. To page the other handset, press {handset[1]} or {handset[2]}. Wait for the paged party to answer. -
Page 33: Programmable Settings
Copy phonebook Initial setting *1 If you programme these settings using one of the handsets, you will not need to programme the same item using the other handset (KX-TG2432NZ only). *2 KX-TG2432NZ only Note: L To exit programming, press {OFF} at any time. -
Page 34: Ringer Settings
Programmable Settings L To go back to the previous menu, press {<} or {Back}, or press {>} or {Select} while “(Go back)” is displayed. Ringer settings Handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is HIGH. Press {MENU}. Scroll to “Ringer setting”... -
Page 35: Handset Ringer Tone
Handset ringer tone You can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “Tone 1”. Press {MENU}. Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}. Ringer setting Scroll to “Ringer tone”... -
Page 36: Call Options
Programmable Settings Call options Auto talk When this feature is turned on, you can answer a call by lifting the handset off the base unit or charger without pressing {C}. The default setting is OFF. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. -
Page 37: Telephone Settings
Telephone settings Recall time The recall time depends on your telephone exchange or host PBX. You can select: “90ms” (milliseconds), “100ms”, “110ms”, “250ms”, “300ms”, “400ms”, “600ms” (default), or “700ms”. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “Set tel line”... -
Page 38: Other Options
L “Dial lock off” will be displayed. Press {OFF}. Note: L If you forget the password, consult your nearest Panasonic service centre. Handset key tone You can select whether or not key tones are heard when keys are pressed. Includes confirmation tones and error tones. -
Page 39: Time Adjustment (Caller Id Subscribers Only)
L Have the handset and base unit near each other when re-registering the handset. L KX-TG2432NZ only: Confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger. If you re-register the handset using the other handset’s extension number [1]... -
Page 40: Programming Via Direct Commands
Programmable Settings Programming via direct commands You can also programme most features using “direct commands”—special codes that take you directly to the feature you wish to programme and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages. - Page 41 Handset registration Message alert Copy phonebook (1 item) Copy phonebook (all items) *1 KX-TG2432NZ only Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}. Feature code Setting code {1}: 1 minute...
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Page 42: Answering System Features
Answering System Features Answering system The unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. For details about memory capacity, see page 46. Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. -
Page 43: Erasing Your Greeting Message
To play back the greeting message Press {GREETING CHECK}. Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. L If you do not re-record your greeting message, the unit will use a pre- recorded greeting message. -
Page 44: Listening To Messages
Answering System Features Listening to messages When new messages have been recorded: – The MESSAGE indicator on the base unit will flash. – The message indicator on the handset will flash slowly if the message alert feature is turned on (page 50). The base unit display will show the number of messages (old and new) recorded by the answering system. -
Page 45: Listening To Messages Using The Handset
Note: L Caller information for the erased messages will remain in the caller list. Listening to messages using the handset {MENU} {Select} {OFF} When new messages have been recorded, “New message” is displayed. Press {MENU}. Press {Select} at “Message play”. L The unit will announce the number of new messages, and will play back the new messages. -
Page 46: Memory Capacity
Answering System Features Calling back (Caller ID subscribers only) If Caller ID information was received for the call, you can call the caller back while listening to a message. Press {Call} during playback. Note: L To edit the number before calling back, press {Edit} and edit the number (page 29). -
Page 47: Remote Operation
Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance will prompt you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely, you must first set a remote code (page 48). -
Page 48: Answering System Settings
Answering System Features *1 If pushed within the first 5 seconds of a message, the previous message will be played. *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance will start. Turning on the answering system remotely If the answering system is off, you can turn it on remotely. -
Page 49: Ring Count
Ring count You can change the number of times the phone rings before the unit answers calls. You can select “2”, “3”, “4” (default), “5”, “6”, “7”, or “Toll saver”. “Toll saver”: The unit answers on the 2nd ring when new messages have been recorded, and on the 4th ring when there are no new messages. -
Page 50: Caller's Recording Time
Answering System Features Caller’s recording time You can change the maximum message recording time allotted to each caller. “1min”, “2min”, or “3min” (default): Caller messages are limited to 1 minute to 3 minutes. “Greeting only”: The unit plays the greeting message but does not record caller messages. -
Page 51: Useful Information
(2). Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for the compatible headset and ordering information. To connect an optional headset to the handset Note:... -
Page 52: Wall Mounting
Useful Information Wall mounting Base unit The base unit can be mounted on a wall. Connect the AC adaptor and the telephone line cord. Drive the screws (not included) into the wall using the wall mount template (see below). Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antenna. -
Page 53: Charger (Kx-Tg2432Nz Only)
Charger (KX-TG2432NZ only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1). Slide it down (2) and to the right (3) until it is secure. -
Page 54: Error Messages
System is busy. Please try again later. Dial locked *1 KX-TG2432NZ only Cause & solution L The called handset is in use. L The handset you tried to copy phonebook items to is in use. L The handset you are calling is too far from the base unit. -
Page 55: Troubleshooting
Troubleshooting General use Problem The unit does not work. The display shows “No link to base. Move closer to base, try again.” and an alarm tone sounds. I cannot hear a dial tone. Programmable settings Problem I cannot programme items. While programming, the handset starts to ring. -
Page 56: Making/Answering Calls, Intercom
L If “SP-phone” is displayed on the handset, press {C} to switch to the headset. L Use only the Panasonic KX-TCA88AL headset. L The called handset is too far from the base unit. L The called unit is in use. Try again later. -
Page 57: Phonebook
Phonebook Problem I cannot store an item in the phonebook. While storing an item in the phonebook, the handset starts to ring. Copying stopped with an item displayed. The display exits the phonebook while searching. Caller ID Problem The handset does not display the caller’s phone number. -
Page 58: Answering System
Useful Information Answering system Problem I cannot listen to messages from a remote location. The other party complains that they cannot leave a voice message. “E” flashes and the ANSWER ON indicator flashes rapidly. No new messages are recorded. I cannot operate the answering system. -
Page 59: Battery Charge
Battery charge Problem “Recharge battery” is displayed, 7 flashes or the handset beeps intermittently. “Charge for 6h” and 8 are displayed and the handset does not work. I charged the battery fully, but “Recharge battery” is still displayed and/or 7 continues to flash, or “Charge for 6h”... -
Page 60: Technical Information
Mass (Weight): Approx. 107 g Power supply: Ni-MH battery (2.4 V, 830 mAh) Security codes: 1,000,000 Charger (KX-TG2432NZ only) Operating environment: 5 °C – 40 °C Dimensions: Approx. height 65 mm x width 85 mm x depth 95 mm Mass (Weight): Approx. -
Page 61: Index
Index A Accessories: 5 Answering calls: 19 Answering system: 42 Area code: 37 Auto talk: 19, 36 B Backlit display: 16 Backlit handset keypad: 16 Base unit location: 8 Battery Charge: 12 Installation: 11 Performance: 13 Replacement: 13 Strength: 12 Belt clip: 51 C Caller ID service: 27 Caller list... - Page 62 Index Ringer Tone: 35 Volume: 34 Ringer off: 19, 34 S Safety instructions: 6 Soft keys: 16 SP-phone: 18 T Technical information: 60 Time adjustment: 39 Toll saver: 49 Transferring a call: 32 Troubleshooting Answering system: 58 Battery charge: 59 Caller ID: 57 General use: 55 Making/answering calls, Intercom:...
- Page 64 Customer Support Centre Tel.No.: (09) 272 0178 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.