Troubleshooting - Panasonic KX-TG9391 Operating Instructions Manual

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit's AC
adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then
insert the batteries into the handset again.
General use
Problem
The unit does not work.
I cannot hear a dial tone.
w is flashing.
Programmable settings
Problem
I have changed the display language to
a language I cannot read.
While programming, the unit starts to
ring.
I cannot register a handset to a base
unit.
48
Cause/solution
L Make sure the batteries are installed correctly (page 15).
L Fully charge the batteries (page 15).
L Check the connections (page 12).
L Unplug the base unit's AC adaptor to reset the unit.
L The handset has not been registered to the base unit.
L The base unit's AC adaptor or telephone line cord is not
L If you are using a splitter to connect the unit, remove the
L Disconnect the base unit from the telephone line and
L The handset has not been registered to the base unit.
L The handset is too far from the base unit. Move closer.
L The base unit's AC adaptor is not connected. Check the
L You are using the base unit or handset in an area with high
Cause/solution
L Change the display language (page 16).
L A call is being received. Answer the call and start again
L The maximum number of handsets (6) is already
L Place the handset and the base unit away from other
For assistance, please visit http://www.panasonic.com/help
Reconnect the adaptor and try again.
Register the handset (page 32).
connected. Check the connections.
splitter and connect the unit to the wall jack directly. If the
unit operates properly, check the splitter.
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
Register the handset (page 32).
connections.
electrical interference. Re-position the base unit and use
the handset away from interference sources.
after hanging up.
registered to the base unit. Cancel unused handset
registrations from the base unit (page 32).
electrical appliances.