Panasonic KX-TG6700 Operating Instructions Manual page 61

Problem
The 2nd caller's
information is not
displayed during an
outside call.
Answering system
Problem
I cannot listen to
messages from a remote
location.
The unit does not record
new messages.
I cannot operate the
answering system.
The message indicator
on the handset slowly
flashes in amber.
For assistance, please visit http://www.panasonic.com/phonehelp
Cause/solution
L In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your
telephone service provider again to activate this
specific service, even if you already subscribed to both
Caller ID and Call Waiting with Caller ID services
(CWID).
Cause/solution
L A touch tone phone is required for remote operation.
L Enter the remote code correctly (page 45).
L The answering system is off. Turn it on (page 46).
L The answering system is not turned on for the line you
wish to record messages from. Select the desired line
or both lines by pressing {LINE SELECT} repeatedly,
then turn the answering system on (page 40, 46).
L The recording time is set to "Greeting only". Select
a different setting (page 47).
L The message memory is full. Erase unnecessary
messages (page 42).
L The answering system is activated for both lines, and
the 1st caller is leaving a voice message. The 2nd caller
cannot leave a message, but the caller information will
be stored (page 33).
L If you subscribe to the Voice Mail service, messages
are recorded by the telephone service provider not your
telephone (page 47).
L Someone is operating the answering system.
L If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
L New messages have been recorded. Listen to the new
messages (page 42, 43).
Useful Information
61