Panasonic KX-TG6700 Operating Instructions Manual

Panasonic KX-TG6700 Operating Instructions Manual

5.8 ghz expandable digital cordless answering system with two handsets
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Model shown is KX-TG6700.
This unit is compatible with Caller ID. To use this feature, you must subscribe to
the appropriate service offered by your telephone service provider.
Charge the handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto
Rico.

Operating Instructions

5.8 GHz Expandable Digital Cordless
Model No.
5.8 GHz Expandable Digital Cordless
Answering System with Two Handsets
Model No.
Answering System
KX-TG6700
KX-TG6702

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Summary of Contents for Panasonic KX-TG6700

  • Page 1: Operating Instructions

    Charge the handset battery for 7 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico. Operating Instructions 5.8 GHz Expandable Digital Cordless...
  • Page 2: Table Of Contents

    Voice memo ..... 44 For assistance, please visit http://www.panasonic.com/phonehelp Remote operation ....45 Answering system settings .
  • Page 3: Introduction

    Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the base unit) Name and address of dealer Notable differences between KX-TG6700 and KX-TG6702 These operating instructions can be used for the following models: KX-TG6700 features a handset.
  • Page 4: Accessory Information

    4-wire telephone line cord with green plugs 2-wire telephone line cord with transparent plugs Battery Handset cover Charger *1 The handset cover comes attached to the handset. For assistance, please visit http://www.panasonic.com/phonehelp Quantity Order number KX-TG6700 KX-TG6702 PQLV207Z PQJA10088Z PQJA10075Z HHR-P105...
  • Page 5: Expanding Your Phone System

    T-adaptor 2-line splitter Note: L You can expand your phone system by registering additional compatible Panasonic units (page 5). Sales and support information L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
  • Page 6: Important Safety Instructions

    10. Never push any objects through slots in the product. This may result in the For assistance, please visit http://www.panasonic.com/phonehelp risk of fire or electric shock. Never spill any liquid on the product. 11. To reduce the risk of electric shock, do not disassemble the product.
  • Page 7 These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211- 7262). Medical L Consult the manufacturer of any...
  • Page 8: For Best Performance

    Introduction For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances.
  • Page 9: Preparation

    L The unit will not work during a power failure. We recommend connecting a corded telephone to the same telephone line or to the same telephone jack using a Panasonic T-adaptor (page 5).
  • Page 10: Connecting The Telephone Line Cord

    To connect to a single-line telephone jack Note: L Make sure you connect the telephone line cord into LINE1/2 telephone jack. For assistance, please visit http://www.panasonic.com/phonehelp 4-wire telephone line cord with green plugs To 2-line telephone jack (RJ14C) 4-wire telephone line cord...
  • Page 11 – Noise is heard during conversations. – Caller ID features (page 32) do not function properly. To connect to a 2-line telephone jack For this connection, please purchase a Panasonic 2-line splitter (page 5). Example: DSL line is line 2 2-wire telephone line cord...
  • Page 12: Setting Up The Handset

    Preparation Setting up the handset Connecting the charger (KX-TG6702 only) L Use only the included Panasonic AC adaptor PQLV207. (120 V AC, 60 Hz) Bottom of the charger Fasten the AC adaptor cord to prevent it from being disconnected. Note: L The AC adaptor must remain connected at all times.
  • Page 13: Battery Charge

    When the battery is fully charged, “Charge completed” is displayed. Base unit Charger (KX-TG6702 only) For assistance, please visit http://www.panasonic.com/phonehelp Note: L If you want to use the handset immediately, charge the battery for at least 15 minutes.
  • Page 14 In this case, place the handset on the base unit or charger and let charge for 7 hours. For assistance, please visit http://www.panasonic.com/phonehelp Wall mounting for charger (KX-TG6702 only) Drive the screws (not included) into the wall using the wall mount template as a guide.
  • Page 15: Controls

    I {LINE1} LINE1 indicator J {LINE2} LINE2 indicator K {STOP} L IN USE indicator M {TRANSFER} {INTERCOM} For assistance, please visit http://www.panasonic.com/phonehelp Q R S N Antenna O Speaker P Charge contacts Q {*} (TONE) R {PAUSE} {REDIAL} S {FLASH} {CALL WAIT}...
  • Page 16 G {*} (TONE) H {FLASH} {CALL WAIT} I Microphone J Charge contacts K Charge indicator Ringer indicator Message indicator For assistance, please visit http://www.panasonic.com/phonehelp L Receiver M Display N {OFF} O {MENU} P {HOLD} {INTERCOM} Using the navigator key The handset navigator key can be used to...
  • Page 17: Displays

    Paging all handsets Base unit is in programming mode. For assistance, please visit http://www.panasonic.com/phonehelp Handset display items Displayed Meaning item Voice enhancer is on. Battery level The line is in use.
  • Page 18: Symbols Used In These Operating Instructions

    {SAVE} i {OFF} Handset: {^} {V} {<} {>} Base unit: {^} {V} {<} {>} For assistance, please visit http://www.panasonic.com/phonehelp Meaning The words in the brackets indicate button names/ soft key names on the handset and base unit. Proceed to the next operation.
  • Page 19: Setting The Unit Before Use

    Handset {MENU} i {0}{5}{1} Select the desired setting. i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Date and time Set the correct date and time. When you play back a message from the answering system (page 42), the unit announces the day and time it was recorded.
  • Page 20 Base unit line selection Handset {MENU} i {0}{*}{5} Select the desired setting. i {SAVE} i {OFF} Note: L You can select a line manually regardless of the line selection mode by pressing {LINE1} or {LINE2}. For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 21: Making/Answering Calls

    Note: L Use the speakerphone in a quiet environment. L To switch to the receiver, press {C}. For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls Adjusting the receiver/speaker volume Press {^} or {V} repeatedly while talking. Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list.
  • Page 22: Using The Base Unit

    Adjusting the speaker volume Press {^} or {V} repeatedly while talking. Redialing the last number dialed {SP-PHONE} i {REDIAL} For assistance, please visit http://www.panasonic.com/phonehelp Understanding the indicators The LINE1 and LINE2 indicators show the status of each line as follows.
  • Page 23: Answering Calls

    To activate this feature, see page 37. Temporary ringer off While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}. For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls Using the base unit {SP-PHONE} L The called line is automatically selected.
  • Page 24: Useful Features During A Call

    – the caller hangs up before you answer the call. – another person answers the call using another phone connected on the same line. For assistance, please visit http://www.panasonic.com/phonehelp Useful features during a call HOLD button This feature allows you to put an outside call on hold.
  • Page 25 Call Waiting tone. Please contact your telephone service provider for details and availability of this service in your area. For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls Press {CALL WAIT} to answer the 2nd call after the tone.
  • Page 26 {LINE2} to select the line that is being used by another extension for an outside call. For assistance, please visit http://www.panasonic.com/phonehelp Note for handset and base unit: L A maximum of 4 parties (including 1 or 2 outside parties) can join a conversation.
  • Page 27: Using The Other Line During A Call

    Base unit Example: If you are using line 1 Press {HOLD} to put the 1st call (line 1) on hold. For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls Press {LINE2} to make or answer a 2nd call. L To hold the 2nd call, press {HOLD}.
  • Page 28: Phonebook

    “9” when making outside calls with a PBX: In step 4, press {9}, {PAUSE}, then enter the phone number. For assistance, please visit http://www.panasonic.com/phonehelp Note: L A 3.5 second pause is inserted each time {PAUSE} is pressed. Press repeatedly to insert longer pauses.
  • Page 29 L If there is no item corresponding to the letter you selected, the next item is displayed. Press {V} to select the desired item. For assistance, please visit http://www.panasonic.com/phonehelp Editing items in the handset phonebook Find the desired item (page 29). i {EDIT} Edit the name if necessary (page 28).
  • Page 30: Chain Dial

    Copying handset phonebook items You can copy one or all of the phonebook items from the handset to the phonebook of a compatible Panasonic handset (KX- TGA670). Copying an item {MENU} i {#}{1} Select the handset to copy to. i...
  • Page 31: Base Unit Speed Dialer

    L We recommend you make a note of which phone numbers are stored in which dial keys. For assistance, please visit http://www.panasonic.com/phonehelp Base Unit Speed Dialer PAUSE button (for PBX/long distance service users)
  • Page 32: Caller Id Service

    This lets you know if you should view the caller list to see who called while you were out. For assistance, please visit http://www.panasonic.com/phonehelp Private name display When caller information is received and it matches a phone number stored in the phonebook, the stored name is displayed and logged in the caller list.
  • Page 33: Caller List

    L A Q is displayed next to items which have already been viewed or answered. For assistance, please visit http://www.panasonic.com/phonehelp Caller ID Service Editing a caller’s phone number before calling back...
  • Page 34: Caller Id Number Auto Edit

    To use this feature again, turn it on and reprogram the area codes you want to edit once again. For assistance, please visit http://www.panasonic.com/phonehelp Storing caller information into the handset phonebook {^} or {V} i {CID} Select the desired item.
  • Page 35: Programming

    L This step may vary depending on the feature being programmed. {SAVE} i {OFF} Main menu Message playback Phonebook Ringer setting Date and time Voice enhancer Copy phonebook For assistance, please visit http://www.panasonic.com/phonehelp Sub-menu 1 – – Ringer volume Ringer tone Interrupt tone – –...
  • Page 36 Main menu Initial setting *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. For assistance, please visit http://www.panasonic.com/phonehelp Sub-menu 1 Set answering Message alert LCD contrast...
  • Page 37 (Handset registration) Interrupt tone (Handset) *1*4 Interrupt tone (Base unit) Key tone LCD contrast (Display contrast) For assistance, please visit http://www.panasonic.com/phonehelp Feature code Setting code {1}: On {0}: <Off> {0}{3} {1}: <On> {0}: Off {0}{4} {1}: <English> {0}{8} {2}: Español...
  • Page 38 (Base unit) Ringer volume (Handset) Ringer volume (Base unit) Room monitor (Handset) Room monitor (Base unit) Set dial mode For assistance, please visit http://www.panasonic.com/phonehelp Feature code Setting code {0}{5}{5} {0}{*}{5} {0}{#} {0}{6}{4} Line1 {0}{6}{2}{1} Line2 {0}{6}{2}{2} {0}{6}{3} Line1 {0}{6}{1}{1} Line2 {0}{6}{1}{2}...
  • Page 39 LINE1 or LINE2 indicator on the base unit does not light properly when another phone connected to the same line is in use, you need to change the line mode to “A”. For assistance, please visit http://www.panasonic.com/phonehelp Feature code Setting code Line1 {0}{5}{2}{1}...
  • Page 40: Answering System

    Base unit Press the {LINE SELECT} repeatedly to select the desired line(s). i {ANSWER L The {ANSWER ON} button lights. For assistance, please visit http://www.panasonic.com/phonehelp Turning the answering system off Base unit Press {ANSWER ON}. L The {ANSWER ON} button turns off.
  • Page 41: Prerecorded Greeting Message

    Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. For assistance, please visit http://www.panasonic.com/phonehelp Answering System Prerecorded greeting message If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for callers and ask them to leave messages.
  • Page 42: Listening To Messages Using The Base Unit

    L If pressed within the first 5 seconds of a message, the previous message is played. Skipping a message Press {>} during playback. For assistance, please visit http://www.panasonic.com/phonehelp Pausing a message Press {STOP} during playback. L To resume playback, press {MESSAGE}.
  • Page 43: Listening To Messages Using The Handset

    If Caller ID information was received for the call, you can call the caller back while listening to the message. Press {CALL} during playback. For assistance, please visit http://www.panasonic.com/phonehelp Answering System L To edit the number before calling back, press {EDIT} repeatedly to select the desired format (page 33).
  • Page 44: Voice Memo

    *2 To resume operation, press a command key within 15 seconds, or the voice guidance starts. For assistance, please visit http://www.panasonic.com/phonehelp Voice memo Recording a voice memo You can use the base unit to leave a voice memo (voice message) for yourself or someone else (max.
  • Page 45: Remote Operation

    When finished, hang up. Note: L You can ignore the voice guidance and control the unit using remote commands (page 45). For assistance, please visit http://www.panasonic.com/phonehelp Answering System Voice guidance During remote operation, the unit’s voice guidance prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations.
  • Page 46 *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance starts. For assistance, please visit http://www.panasonic.com/phonehelp Turning on the answering system remotely If the answering system is off, you can turn it on remotely by calling the selected line in “Turning the answering system on”...
  • Page 47: Answering System Settings

    (page 40). This unit does not have an indicator to indicate if there are new messages in your mailbox service. For assistance, please visit http://www.panasonic.com/phonehelp Answering System L To use this unit’s answering system rather than the Voice Mail service...
  • Page 48: Message Alert

    60min”. Handset {MENU} i {0}{6}{4} Select the desired setting. i {SAVE} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Message alert You can select whether or not the message indicator on the handset slowly flashes in amber when new messages are recorded (page 43).
  • Page 49: Multi-Unit Operation

    ({1} – {8}). To page all handsets, press {0}. L The destination unit(s) beeps for 1 minute. For assistance, please visit http://www.panasonic.com/phonehelp Multi-unit Operation L To stop paging, press {INTERCOM}. L Even if you call all handsets, only the handset user who answers first can take the intercom call.
  • Page 50: Transferring Calls

    L Even if you call all handsets, only the handset user who answers first can take the transferred call. For assistance, please visit http://www.panasonic.com/phonehelp Wait for the paged party to answer. L If the paged party does not answer, press {LINE1} or {LINE2} that is flashing to return to the outside call.
  • Page 51: Conference Calls

    Note for handset and base unit: L After you press {9}, the caller hears the greeting message (page 41) and can leave a message after the beep. For assistance, please visit http://www.panasonic.com/phonehelp Multi-unit Operation Conference calls Conference call with 2 outside...
  • Page 52 Base unit During an outside call, press {INTERCOM} to put the call on hold. For assistance, please visit http://www.panasonic.com/phonehelp To page a specified handset, enter its extension number ({1} – {8}). To page all handsets, press {0}.
  • Page 53: Room Monitor

    {SAVE} i {OFF} Turn on/off the base unit’s room monitor feature Handset {MENU} i {0}{*}{3} Select the desired setting. For assistance, please visit http://www.panasonic.com/phonehelp Multi-unit Operation {SAVE} i {OFF} Monitoring a room Important: L Before using this feature, set room monitor of the destination unit to “On”...
  • Page 54: Registering A Handset

    Press {OK}, then wait until a beep sounds. {OFF} Registering an additional handset See page 5 for information on the available model and extension numbers. Start from step 2. Deregistering a handset Handset {MENU} i {0}{0}{2} {3}{3}{5} i {OK} For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 55: Useful Information

    L TTY users (hearing or speech impaired users) can call 1-866-605-1277. Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 5. L Headset shown is KX-TCA86. Switching a call between headset and handset speakerphone To switch to the handset speakerphone, press {s}.
  • Page 56: Error Messages

    Error!! All handsets registered. Maximum is 8. ---Incomplete--- For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L The called handset or base unit is in use. L Other users are using the line(s). Wait until the line status icon goes out. L Privacy mode is on for the call you tried to join (page 26).
  • Page 57: Phonebook Full

    Please lift up and try again. System is busy. Please try again later. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L There is no handset registered to the base unit matching the extension number you entered. L You selected your own extension number.
  • Page 58: Troubleshooting

    3 continues to flash, or 4 is displayed. The handset display is blank. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Make sure the battery is installed correctly and fully charged (page 12). L Check the connections (page 9–11). L Unplug the base unit’s AC adaptor to reset the unit.
  • Page 59 I cannot page the handset or base unit. I cannot turn the clarity booster on. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Move the handset and base unit away from other electrical appliances. L Move closer to the base unit.
  • Page 60 I cannot dial the phone number edited in the caller list. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L You have not subscribed to Caller ID service. Contact your telephone service provider to subscribe. L If your base unit is connected to any additional...
  • Page 61 The message indicator on the handset slowly flashes in amber. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone service provider and subscribe to the desired service.
  • Page 62: Fcc And Other Information

    US:AAAEQ##TXXXX. The digits represented by ## are the REN without a For assistance, please visit http://www.panasonic.com/phonehelp decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone...
  • Page 63 (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For assistance, please visit http://www.panasonic.com/phonehelp Useful Information Privacy of communications may not be ensured when using this phone. CAUTION:...
  • Page 64 Other non- tested belt-clips or similar body-worn accessories may not comply and must be avoided. The product must not be collocated or operated in conjunction with any other antenna or transmitter. For assistance, please visit http://www.panasonic.com/phonehelp Notice...
  • Page 65: Specifications

    L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. For assistance, please visit http://www.panasonic.com/phonehelp 5 °C – 40 °C (41 °F – 104 °F) 5.76 GHz – 5.84 GHz Approx.
  • Page 66: Customer Services

    Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...
  • Page 67: Warranty

    Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
  • Page 68 Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 69: Index

    AC adaptor: 9, 12 Noise filter: 11 Telephone line cord: 10, 11 D Date and time: 19 Deregistration: 54, 56 Dialing mode: 19 For assistance, please visit http://www.panasonic.com/phonehelp Display Contrast: 37 Language: 19 E Error messages: 56 F Flash: 25...
  • Page 70 V VE (Voice Enhancer): 26 Voice guidance: 43, 45 Volume Base unit ringer: 23 Base unit speaker: 22 Handset receiver: 21 Handset ringer: 38 Handset speaker: 21 W Wall-mounting: 5, 55 Charger: 14 Warranty: 67 For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 71 Notes For assistance, please visit http://www.panasonic.com/phonehelp...
  • Page 72 L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.

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