Table of Contents
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Model shown is KX-TG5838AL.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
Operating Instructions
5.8 GHz Digital Cordless Answering System
KX-TG5838AL
Model No.
5.8 GHz Digital Cordless Answering System
KX-TG5839AL
Model No.
with Dual Handsets
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Table of Contents
Related Manuals for Panasonic KX-TG5838AL
Summary of Contents for Panasonic KX-TG5838AL
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Page 1: Operating Instructions
Model shown is KX-TG5838AL. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. -
Page 2: Table Of Contents
Intercom ......30 For KX-TG5838AL users ..30 For KX-TG5839AL users ..31 Transferring a call (KX-TG5839AL only) . - Page 3 Listening to messages ... . . 44 Listening to messages using the base unit ......44 Listening to messages using the handset .
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Page 4: Your Phone
Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here. -
Page 5: Accessory Information
AC adaptor for base unit Telephone line cord Telephone plug Wall mounting adaptor Battery Handset cover Belt clip Charger AC adaptor for charger Additional/replacement accessories Accessory items Rechargeable nickel metal hydride (Ni-MH) battery Headset Quantity KX-TG5838AL Order number HHR-P104 KX-TCA88AL Introduction KX-TG5839AL – –... -
Page 6: Important Safety Instructions
Introduction Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. - Page 7 L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions.
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Page 8: For Best Performance
Introduction thunderstorm is coming, we recommend that you: – Unplug the telephone line cord from the phone jack. – Unplug the power supply cord from the AC power outlet. L No “000” or other calls can be made from this device during a mains power failure. - Page 9 following places: Near obstacles such as hills, tunnels, undergrounds, near metal objects such as wire fences, etc. L Operating near 5.8 GHz electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the unit with a soft cloth.
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Page 10: Preparation
Charger (KX-TG5839AL only) Note: L Base unit: Use only the included Panasonic AC adaptor PQLV1AL. L Charger: Use only the included Panasonic AC adaptor KX-TCA1AL. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) -
Page 11: Battery Installation
If you subscribe to an ADSL service L Please attach a noise filter (contact your ADSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. –... -
Page 12: Battery Charge
Preparation Battery charge Place the handset on the base unit or charger for 6 hours before initial use. L The unit will beep once, the CHARGE indicator will light, and “Charging” will be displayed. L “Charge completed” is displayed when the battery has been fully charged. The CHARGE indicator will remain lit. -
Page 13: Battery Replacement
Battery performance After your Panasonic battery is fully charged, you can expect approximately the following performance: Operation Operating time While in use Up to 5 hours (talking) While not in use Up to 11 days (standby) While using the Up to 3 hours... -
Page 14: Controls And Displays
Preparation Controls and displays Controls Base unit KX-TG5839AL KX-TG5838AL A {LOCATOR/INTERCOM 1} B {LOCATOR/INTERCOM 2} C {LOCATOR/INTERCOM} D Antenna E Charge contacts F CHARGE indicator G VOL. (Volume) {<} {>} H {ERASE} I {GREETING REC} (Recording) J {GREETING CHECK} F G H I... - Page 15 Handset A Speaker B Soft key C Headset jack D {C} (TALK) E Navigator key F {s} (SP-PHONE) G {PAUSE}{REDIAL} H Ringer indicator Message indicator I Receiver J Display K {MENU} L {OFF} M {MUTE} {CLEAR} N {HOLD} {INTERCOM} O Microphone P Charge contacts Charger (KX-TG5839AL only) A Charge contacts...
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Page 16: Display
Preparation Display Base unit display items Displayed Meaning item Flashes when message memory is full. Flashes when the date and time need to be set. Base unit is on an intercom call, or handset is using the answering system. When flashing: base unit is paging or is being paged. -
Page 17: Setting The Date And Time
Setting the date and time Set the date and time so that the unit will announce the day and time each message was recorded by the answering system (page 42) when you play back messages. Press {MENU}. Scroll to “Date and time” by pressing {V} or {^}, then press {>} or {Select}. -
Page 18: Making/Answering Calls
Making/Answering Calls Making calls {PAUSE} {REDIAL} Lift the handset and press {C}. L “Talk” will be displayed. Dial the phone number. When finished talking, press {OFF} or place the handset on the base unit or charger. Note: L “Line in use” is displayed when someone is talking on the other handset (KX-TG5839AL only) or another phone. -
Page 19: Answering Calls
To make a call using the redial list The last 5 phone numbers dialled are stored in the redial list. Press {REDIAL}. L The last number dialled will be displayed. Press {V} or {^} repeatedly to display the desired number. L To delete the displayed number, press {CLEAR}. -
Page 20: Useful Features During A Call
Useful features during a call HOLD button This feature allows you to put an outside call on hold. KX-TG5838AL: Press {HOLD} during an outside call. L “Hold” will be displayed. L To return to the call, press {C} or {s}. KX-TG5839AL: Press {HOLD} during an outside call. -
Page 21: Clarity Booster
Clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. This feature will turn off when you hang up or put a call on hold. -
Page 22: Phonebook
Phonebook Using the phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook Press {Phonebook}. -
Page 23: Calling Someone In The Phonebook
To edit/correct a mistake Press {<} or {>} to move the cursor to the character or number you wish to erase, then press {CLEAR}. Enter the appropriate character or number. Note: L Press and hold {CLEAR} to erase all characters or numbers. Calling someone in the phonebook Phonebook items can be searched for... -
Page 24: Chain Dial Feature
Phonebook Chain dial feature This feature allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card 1 Dial from the phonebook: 18000123456 (Calling card access number). 2 When prompted, dial from the phonebook: 1234 (Calling card PIN). -
Page 25: Copying All Items
Copying all items Press {MENU}. Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}. Scroll to “Copy all items” by pressing {V} or {^}, then press {>}. L When all items have been copied, “Complete” will be displayed. L The destination handset display will show “Phonebook Receiving”, then “Phonebook Received”. -
Page 26: Caller Id Service
Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s phone number will be displayed. -
Page 27: Caller List
ringer tone you set on page 35 when a call is received from that caller. The default setting is “No Ringer ID”. Press {Phonebook}, then press {Search}. Press {V} or {^} repeatedly to display the desired item. Press {Option}. Press {1} to select “Ringer ID”. Press {V} or {^} repeatedly to select the desired ringer tone. -
Page 28: Editing A Caller's Phone Number Before Calling Back
Caller ID Service L If the caller’s name and phone number are stored in the phonebook, the caller’s name and phone number are displayed alternately. Example: JACK SMITH 3:10P 29JUN. 0555333444 3:10P 29JUN. L If an arrow (→ ) is displayed after the number, the whole phone number will not be shown. -
Page 29: Erasing Caller Information
L To continue storing other items, repeat from step 2. Press {OFF}. Note: L If the caller information does not include a phone number, you cannot store it in the phonebook. Caller ID Service Erasing caller information Erasing a selected item Press {V} or {^} to enter the caller list. -
Page 30: Intercom Features
(page 35). To answer the call, press {OFF}, then press {C} or {s}. L You cannot change the ringer tone for intercom calls. For KX-TG5838AL users From the handset to the base unit Handset: Press {INTERCOM}. L The base unit will beep for 1 minute. -
Page 31: For Kx-Tg5839Al Users
For KX-TG5839AL users Call the desired unit by selecting the extension number, shown in the upper right of each handset’s display. The base unit’s extension number is 0. L To confirm the handset’s extension number ([1] or [2]), place the handset on the base unit or charger. -
Page 32: Transferring A Call
Intercom Features Transferring a call (KX- TG5839AL only) Outside calls can be transferred from one handset to the other. During an outside call, press {INTERCOM}. L The call will be put on hold. To page the other handset, press {handset[1]} or {handset[2]}. Wait for the paged party to answer. -
Page 33: Programmable Settings
Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To programme, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed. -
Page 34: Ringer Settings
Programmable Settings L To go back to the previous menu, press {<} or {Back}, or press {>} or {Select} while “(Go back)” is displayed. Ringer settings Handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is HIGH. Press {MENU}. Scroll to “Ringer setting”... -
Page 35: Handset Ringer Tone
Handset ringer tone You can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “Tone 1”. Press {MENU}. Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}. Ringer setting Scroll to “Ringer tone”... -
Page 36: Call Options
Programmable Settings Call options Auto talk When this feature is turned on, you can answer a call by lifting the handset off the base unit or charger without pressing {C}. The default setting is OFF. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. -
Page 37: Telephone Settings
Telephone settings Recall time The recall time depends on your telephone exchange or host PBX. You can select: “90ms” (milliseconds), “100ms” (default), “110ms”, “250ms”, “300ms”, “400ms”, “600ms”, or “700ms”. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “Set tel line”... -
Page 38: Other Options
L “Dial lock off” will be displayed. Press {OFF}. Note: L If you forget the password, consult your nearest Panasonic service centre. Handset key tone You can select whether or not key tones are heard when keys are pressed. Includes confirmation tones and error tones. -
Page 39: Time Adjustment
Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “Registration” by pressing {V} or {^}, then press {>}. KX-TG5838AL base unit: Press and hold {LOCATOR/ INTERCOM} until the CHARGE indicator flashes. KX-TG5839AL base unit:... -
Page 40: Programming Via Direct Commands
Programmable Settings Programming via direct commands You can also programme most features using “direct commands”—special codes that take you directly to the feature you wish to programme and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages. - Page 41 Feature Feature code Recording time {0} {6} {2} Remote code {0} {6} {3} Time adjustment {0} {9} Handset registration {0} {0} Message alert {0} {#} Copy phonebook {#} {1} (1 item) Copy phonebook {#} {2} (all items) *1 KX-TG5839AL only Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}.
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Page 42: Answering System Features
Answering System Features Answering system The unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. For details about memory capacity, see page 46. Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. -
Page 43: Erasing Your Greeting Message
To play back the greeting message Press {GREETING CHECK}. Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. L If you do not re-record your greeting message, the unit will use a pre- recorded greeting message. -
Page 44: Listening To Messages
Answering System Features Listening to messages When new messages have been recorded: – The MESSAGE indicator on the base unit will flash. – The message indicator on the handset will flash slowly if the message alert feature is turned on (page 50). The base unit display will show the number of messages (old and new) recorded by the answering system. -
Page 45: Listening To Messages Using The Handset
Note: L Caller information for the erased messages will remain in the caller list. Listening to messages using the handset {MENU} {Select} {OFF} When new messages have been recorded, “New message” is displayed. Press {MENU}. Press {Select} at “Message play”. L The unit will announce the number of new messages, and will play back the new messages. -
Page 46: Memory Capacity
Answering System Features Calling back (Caller ID subscribers only) If Caller ID information was received for the call, you can call the caller back while listening to a message. Press {Call} during playback. Note: L To edit the number before calling back, press {Edit} and edit the number (page 28). -
Page 47: Remote Operation
Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance will prompt you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely, you must first set a remote code (page 48). -
Page 48: Answering System Settings
Answering System Features *1 If pushed within the first 5 seconds of a message, the previous message will be played. *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance will start. Turning on the answering system remotely If the answering system is off, you can turn it on remotely. -
Page 49: Ring Count
Voice Mail. To use this service you will be required to leave your answering machine off on your unit. Answering System Features This will allow the Voice Mail to receive any messages. -
Page 50: Caller's Recording Time
Answering System Features Caller’s recording time You can change the maximum message recording time allotted to each caller. “1min”, “2min”, or “3min” (default): Caller messages are limited to 1 minute to 3 minutes. “Greeting only”: The unit plays the greeting message but does not record caller messages. -
Page 51: Useful Information
(2). Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headset and ordering information. To connect an optional headset to the handset Note:... -
Page 52: Wall Mounting
Useful Information Wall mounting Base unit The base unit can be mounted on a wall. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2). Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit. - Page 53 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Drive the screws (not included) into the wall using the wall mount template (see below). Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antennas.
- Page 54 Useful Information To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2).
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Page 55: Charger (Kx-Tg5839Al Only)
Charger (KX-TG5839AL only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1). Slide it down (2) and to the right (3) until it is secure. To power outlet Wall mount template for the charger... -
Page 56: Error Messages
Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Busy Error!! ---Incomplete--- Phonebook full No link to base. Move closer to base, try again. Phonebook full No items stored Please lift up and try again. -
Page 57: Troubleshooting
Troubleshooting General use Problem The unit does not work. The display shows “No link to base. Move closer to base, try again.” and an alarm tone sounds. I cannot hear a dial tone. Programmable settings Problem I cannot programme items. While programming, the handset starts to ring. -
Page 58: Making/Answering Calls, Intercom
L If “SP-phone” is displayed on the handset, press {C} to switch to the headset. L Use only the Panasonic KX-TCA88AL headset. L The called handset is too far from the base unit. L The called unit is in use. Try again later. -
Page 59: Phonebook
Phonebook Problem I cannot store an item in the phonebook. While storing an item in the phonebook, the handset starts to ring. Copying stopped with an item displayed. The display exits the phonebook while searching. Caller ID Problem The handset does not display the caller’s phone number. -
Page 60: Answering System
Useful Information Answering system Problem I cannot listen to messages from a remote location. The other party complains that they cannot leave a voice message. “E” flashes and the ANSWER ON indicator flashes rapidly. No new messages are recorded. I cannot operate the answering system. -
Page 61: Power Failure
Problem I charged the battery fully, but “Recharge battery” is still displayed and/or 7 continues to flash, or “Charge for 6h” and 8 are displayed. The CHARGE indicator does not go out after the battery has been charged. The handset display is blank. -
Page 62: Instructions To Customer
Useful Information Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5). - Page 63 If you are satisfied with the operation of your telephone service after plugging in your Permitted Attachment, your installation is completed. You will be unable to connect this Permitted Attachment if your telephone service consists only of a wall phone or an old style telephone which is not connected by means of a modern plug and socket.
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Page 64: Technical Information
Useful Information Technical information Base unit Operating environment: 5 °C – 40 °C Frequency: 5.76 GHz – 5.84 GHz Dimensions: Approx. height 75 mm x width 185 mm x depth 119 mm Mass (Weight): Approx. 395 g Power consumption: Standby: Approx. 2.4 W Maximum: Approx. -
Page 65: Index
Index A Accessories: 5 Answering calls: 19 Answering system: 42 Area code: 37 Auto talk: 19, 36 B Backlit display: 16 Backlit handset keypad: 16 Base unit location: 8 Battery Charge: 12 Installation: 11 Performance: 13 Replacement: 13 Strength: 12 Belt clip: 51 C Caller ID service: 26 Caller list... - Page 66 Index Ring count: 49 Ringer Tone: 35 Volume: 34 Ringer ID: 26 Ringer off: 19, 34 S Safety instructions: 6 Soft keys: 16 SP-phone: 18 T Technical information: 64 Time adjustment: 39 Toll saver: 49 Transferring a call: 32 Troubleshooting Answering system: 60 Battery charge: 60 Caller ID: 59...
- Page 68 Customer Support Centre Tel. No.: 132600 or website www.panasonic.com.au Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.