IKEA LAGAN User Manual page 12

12
What is not covered under this guarantee?
• Normal wear and tear.
• Deliberate or negligent damage, damage
caused by failure to observe operating
instructions, incorrect installation or by
connection to the wrong voltage, damage
caused by chemical or electrochemical
reaction, rust, corrosion or water
damage including but not limited to
damage caused by excessive lime in
the water supply, damage caused by
abnormal environmental conditions.
• Consumable parts including batteries and
lamps.
• Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible colour differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems
or soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where
non-original parts have been used.
• Repairs caused by installation which is
faulty or not according to specification.
• The use of the appliance in a non-domestic
environment i.e. professional use.
• Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product to
the customer's delivery address, then
damage to the product that occurs during
this delivery will be covered by IKEA.
• Cost for carrying out the initial installation
of the IKEA appliance. However, if an
IKEA appointed Service Provider or its
authorized service partner repairs or
replaces the appliance under the terms
of this guarantee, the appointed Service
Provider or its authorized service partner
will reinstall the repaired appliance or
install the replacement, if necessary.
How country law applies
The IKEA guarantee gives you specific legal
rights, which cover or exceed all the local
legal demands. However these conditions
do not limit in any way consumer rights
described in the local legislation.
Area of validity
For appliances which are purchased in
one EU country and taken to another EU
country, the services will be provided in
the framework of the guarantee conditions
normal in the new country. An obligation
to carry out services in the framework of
the guarantee exists only if the appliance
complies and is installed in accordance with:
• the technical specifications of the country
in which the guarantee claim is made;
• the Assembly Instructions and User
Manual Safety Information;
AFTER SALES for IKEA appliances
Please don't hesitate to contact IKEA to:
• make a service request under this
guarantee;
• ask for clarification on functions of IKEA
appliances
To ensure that we provide you with the
best assistance, please read carefully the
Assembly Instructions and/or the User
Manual before contacting us.
How to reach us if you need our service
The IKEA after sales customer service centre
will assist you on the phone with basic trouble
shooting for your appliance at the time of
service call request. Please see the IKEA
catalogue or visit www.ikea.com to find your
local store phone number and opening time.
In order to provide you a quicker service,
please also always refer to the IKEA
article number (8 digit code) placed on
the rating plate of your appliance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and required
for the guarantee to apply. The sales
receipt also reports the IKEA name and
article number (8 digit code) for each of the
appliances you have purchased.
Do you need extra help?
For any additional questions not related
to After Sales of your appliances please
contact your nearest IKEA store call centre.
We recommend you read the appliance
documentation carefully before contacting us.
© Inter IKEA Systems B.V. 2015
ENGLISH
AA-1863863-3