Cordless Handset - Panasonic KX-FPG379 Operating Instructions Manual

10. Help
Problem
The ink film runs out
quickly.
The unit beeps.
Whenever I try to retrieve
my voice mail messages, I
am interrupted by the fax
tone.
The speakerphone is not
working.
I cannot page the handset
or base unit.
The unit does not display
the caller's name and/or
telephone number.
The Caller ID list/incoming
phone numbers are not
edited automatically.
The display exits the
Caller ID List while
viewing caller
information.

10.3.3 Cordless handset

Problem
The handset does not
work.
The handset does not
ring.
The display shows "No
link to base. Move
closer to base, try
again." and an alarm
tone sounds.
84
Cause & Solution
L Even if there are only a few sentences, every page that comes out
of the machine is considered a full page.
L Turn OFF the following features:
– confirmation report: feature #04 on page 69.
– journal report: feature #22 on page 70.
– Caller ID list: feature #26 on page 71.
L Recording paper/ink film has run out. Press {STOP} to stop the
beeps and install paper/ink film.
L You are probably entering {*}{#}{9}. This is the default setting
for the fax activation code. If you use a voice mail service, turn the
fax activation feature OFF or reprogram the activation code
(feature #41 on page 72).
L Use the speakerphone in a quiet room.
L If you have difficulty hearing the other party, adjust the volume.
L The handset is too far from the base unit.
L You need to subscribe to a Caller ID service.
L Other telephone equipment may be interfering with your phone.
Disconnect it and try again.
L Other electrical appliances connected to the same outlet may be
interfering with the Caller ID information.
L Telephone line noise may be affecting the Caller ID information.
L The caller requested not to send his/her information (page 39).
L If a call is being transferred to you, the caller information will not be
displayed.
L The Caller ID number auto edit feature is turned OFF. Turn it ON
and try again (page 42).
L Do not pause for over 1 minute on the handset or 3 minutes on the
base unit while searching.
Cause & Solution
L Make sure that the battery is installed correctly (page 17).
L Fully charge the battery (page 20).
L Clean the charge contacts and charge again (page 20).
L Unplug the base unit's power cord to reset. Plug in, and try again.
L Re-install the battery (page 17) and fully charge it.
L The ringer volume is set to OFF. Adjust it (page 27).
L The handset is too far from the base unit.
Move closer and try again.
L Plug in the base unit's power cord.
L Raise the base unit antenna.
L The handset may have lost communication with the base unit.
Register the handset again (page 78).
For Fax Advantage assistance, call 1-800-435-7329.