Synchronization (Hotsync); Desktop Does Not Respond To Hotsync Attempt - Palm 600 User Manual

Synchronization (HotSync)

Synchronization lets you back up your Treo data onto your computer. If you ever
need to perform a hard reset or otherwise erase all your data on your Treo, you can
perform a HotSync operation to restore the data from your computer. To make
sure you always have an up-to-date backup of your data, synchronize frequently.
Before you attempt a HotSync operation, make sure you have installed the Palm
Desktop and HotSync Manager software from the CD that came with your Treo.
Every device needs a unique name. Never synchronize more than one device to
the same user name on your computer.

Desktop Does Not Respond to HotSync Attempt

As you complete the following steps, perform a HotSync operation after each step.
If the synchronization is successful, you do not need to complete the remaining
steps. If the synchronization is not successful, continue to the next step.
1. Verify that the HotSync cable is securely connected at all points (see page 20).
2. Make sure that the HotSync Manager is running:
Windows. Click the HotSync Manager icon
computer screen and make sure Local USB is checked, or if you're using an
optional serial HotSync cable, make sure Local Serial is checked. If you don't
see the HotSync Manager icon
and then select HotSync Manager.
Macintosh. Find the Palm folder on your Mac hard drive. Double-click the
HotSync Manager icon
set Local Setup Port to Handspring USB.
3. Verify with your computer hardware vendor that your operating system
supports your internal USB Controller.
4. Perform a soft reset (see page 152).
in the lower-right corner of your
, click Start, select Programs, select Handspring,
in the Palm folder. In the Connection Settings panel,
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