Samsung ML-551 Series User Manual page 91

POSSIBLE
CONDITION
CAUSE
The document size
is so big that the
hard disk space of
the computer is
insufficient to
access the print job.
The machine The paper option
selects print that was selected in
materials from the Printing Pref-
the wrong paper erences may be
source. incorrect.
A print job is The job may be
extremely slow. very complex.
Half the page is The page orienta-
blank. tion setting may be
incorrect.
The paper size and
the paper size set-
tings do not match.
SUGGESTED SOLU-
TIONS
Make available more hard
disk space and print the doc-
ument again.
For many software applica-
tions, the paper source
selection is found under the
Paper tab within the Print-
ing Preferences. Select the
correct paper source. See
the printer driver help screen
(See "Opening printing pref-
erences" on page 52).
Reduce the complexity of
the page or try adjusting the
print quality settings.
Change the page orientation
in your application. See the
printer driver help screen.
Ensure that the paper size in
the printer driver settings
matches the paper in the
tray.
Or, ensure that the paper
size in the printer driver set-
tings matches the paper
selection in the software
application settings you use.
Troubleshooting_ 91
POSSIBLE
CONDITION
CAUSE
The machine The machine cable
prints, but the is loose or defec-
text is wrong, tive.
garbled, or
incomplete.
The wrong printer
driver was selected.
The software appli-
cation is malfunc-
tioning.
The operating sys-
tem is malfunction-
ing.
If you are in a DOS
environment, the
font setting for your
machine may be
set incorrectly.
Printer driver cor-
rupted.
Pages print, but The toner cartridge
they are blank. is defective or out of
toner.
The file may have
blank pages.
Some parts, such
as the controller or
the board, may be
defective.
The machine Incompatibility
does not print between the PDF
PDF files cor- file and the Acrobat
rectly. Some products.
parts of graph-
ics, text, or illus-
trations are
missing.
SUGGESTED SOLU-
TIONS
Disconnect the machine
printer cable and reconnect.
Try a print job that you have
already printed success-
fully. If possible, attach the
printer cable and the
machine to another com-
puter that you know works
ensure print driver is
installed and try a print job.
Finally, try a new machine
printer cable.
Check the application's
printer selection menu to
ensure that your machine is
selected.
Try printing a job from
another application.
Exit Windows and reboot the
computer. Turn the machine
off and back on again.
Change the language set-
ting (See "Changing the dis-
play language" on page 42).
Reinstall printer driver.
Redistribute the toner, if
necessary.
If necessary, replace the
toner cartridge.
Check the file to ensure that
it does not contain blank
pages.
Contact a service represen-
tative.
Printing the PDF file as an
image may enable the file to
print. Turn on Print As
Image from the Acrobat
printing options.
It will take longer to
print when you print a
PDF file as an image.