Summary of Contents for Grandstream Networks GXV3500
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Grandstream Networks, Inc. GXV3500 IP VIDEO Encoder / Decoder GXV3500 User Manual www.grandstream.com Firmware Version 1.0.1.94 http://esupport.grandstream.com...
........................... 25 NTERNET ..........................26 WITH NTERNET GXV3500 A ..................27 PPLICATION ERIPHERAL ONNECTION GXV3500 HOME WEB PAGE (ENCODER MODE) ................... 29 GXV3500 C & L ..................30 ONFIGURATION ANGUAGE BASIC SETTINGS EXPLANATION ......................31 ........................... 31 YSTEM ETTINGS & A ........................
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) ..........................73 ECODE ) ......................74 YSLOG ETTINGS ECODE REMOTE ALARM_OUT PEERING WITH GXV3500 (DECODER MODE) ..........75 IP SURVEILLANCE FAQ ........................... 79 Grandstream Networks, Inc. GXV3500 User Manual Page 4 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
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ABLE OF IGURES GXV3500 U ANUAL 1: GXV3500 F ..........................13 IGURE RONT 2: GXV3500 R ..........................14 IGURE 3: W “N ” GXV3500 “O ” P ........... 19 IGURE INDOWS ETWORK SHOWING THER EVICES 4: “GS_S ” R GXV3500 ....................20...
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This page intentionally left blank Grandstream Networks, Inc. GXV3500 User Manual Page 6 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
ELCOME Thank you for purchasing Grandstream’s GXV3500, a powerful device to convert analogue camera to IP network camera (encoder mode), or display real-time stream to big screen TV (decode mode). GXV3500 is a next generation encoder/decoder. It features cutting-edge H.264 real-time video compression, industry leading SIP/VoIP for 2-way audio and video streaming to smartphones and videophones, PoE, best-in-class scalability and ease of integration, and advanced security protection.
AFETY OMPLIANCES These instructions are intended to assist users to safely operate the GXV3500, avoid dangerous situations or damage the device. Caution: Equipment may be damged if any of the Warning: May cause serious injury or death if any following caution messages are neglected.
Hereby, Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Grandstream Networks, Inc. GXV3500 User Manual Page 9 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the GXV3500 because this may cause damage to the products and void the manufacturer warranty.
GXV3500 ONNECT YOUR Equipment Package Contents The GXV3500 package contains: • GXV3500 – 1 Channel digital video encoder/decoder • 12V DC Universal Power Adaptor • 3.5mm to RCA audio/video cable • Quick Installation Guide Grandstream Networks, Inc. GXV3500 User Manual Page 11 of 82 Firmware Version 1.0.1.94...
Connect the other end of the RJ45 cable to your network (switch or router or PC) Connect the power supply to the DC 12V power clamps on the back of the GXV3500 Connect the GXV3500 Video In to the analog camera Video Out port via BNC cable.
RODUCT VERVIEW GXV3500 Camera Please see below the diagram and explanation of GXV3500 IP camera: Figure 1: GXV3500 Front View V_IN, BNC Interface GXV3500 BNC interface, connect to analog camera as Ω Video Input (Voltage: 1.0V p-p; Resistance 75 2. MIC_IN 3.5mm socket for external 3...
Figure 2: GXV3500 Rear View 1. NETWORK 10/100 RJ45 network socket for Ethernet connection. 2. AV_OUT 3.5mm to RCA audio/video connection output to display device like TV. 3. ALARM OUT 1 Channel Alarm Output port for device like Siren. 4. ALARM IN 1 Channel Alarm Input port for device like Infrared Motion Detector.
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NOTE: “Pin Out” of the 3.5mm AV cable used for GXV3500 (highlight in Blue) 1: Ground; 2: Video (Yellow); 3: Audio Right (Red); 4: Audio Left (White). Same as the AV cable used in Apple iBook, etc. Grandstream Networks, Inc.
FCC Part 15,Subpart B Class B; EN 55022 Class B, Compliance EN 61000-3-2, EN 61000-3-3, EN 55024, EN 60950-1; RCM AS/NZS CISPR 22/24, AS/NZS 60950 Table 1: GXV3500 Technical Specifications Grandstream Networks, Inc. GXV3500 User Manual Page 16 of 82 Firmware Version 1.0.1.94...
Support for DirectX 8.0 and above. Configure the GXV3500 via Web Browser The GXV3500 has embedded Web server to respond to HTTP GET/POST requests. Embedded HTML pages allow user to configure the IP camera through Microsoft Internet Explorer (7.0 or above), Firefox, Chrome (plug-in from Grandstream required).
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Connect the Camera to network with DHCP server (Recommended) The GXV3500 by default enabled as DHCP client, it will automatically get IP address from the network with DHCP server running. INDOWS LATFORM There are two ways for Windows user to get access to the IP Camera easily: A.
9. In step 6, browser will indicate that “This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.” Please allow the installation. 10. The plug-in can be download here: http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip...
PPLE LATFORM For Apple users, please turn on Bonjour of Safari to find and access the GXV3500. 1) Open Safari, select “Advanced” to open the Advanced Setting. 2) Click “Include Bonjour in the Bookmarks menu” and “Include Bonjour in the Favorites bar” then close the setting page and back to Safari.
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iPhone/iPad (iOS) users are recommended to use Applications in Apple Store. Free or Paid applications from Apple Store like “IP Cam Viewer” are suggested and verified working with Grandstream IP Cameras like GXV3500. Apple Store applications like “IP Cam Viewer” will support H.264 video codec.
The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168 1. Connect the computer network port via an Ethernet cable directly to the IP camera GXV3500. 2. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, but NOT 168) and configure the “Subnet mask”...
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GXV3500 A PPLICATION CENARIOS GXV3500 is a very versatile indoor device, it can be used in a lot of scenarios. Battery Power or No network For environment like remote warehouse/storage, grocery store, small (take-out) restaurants, the GXV3500 will meet your very basic surveillance requirement This is idea solution to upgrade the traditional standalone CCTV security system, while leave the potential of operating it in IP network when the network is available.
LAN with Internet For multi-room or a bigger space, with Internet access and local video recording required, following list is recommended: Equipment List: 1) Several GXV3500 2) GVR3550/2 NVR 3) Ethernet cables 4) Switch (PoE Switch recommended) 5) Router 6) Broadband Internet Access (FiOS, Cable or DSL)
3.5mm Line-Out (600Ω, 0.707 Vrms) Audio Output Grandstream Video Phone can work with GXV3500 via either Peer IP (LAN) or SIP extension (WAN). Peer to Peer (or Direct IP) works only at LAN using static IP; SIP extension requires related SIP server/proxy provided and configured.
The Alarm_In circuit (like above photo coupler), if there is any voltage change smaller than 15V, as specification listed), the GXV3500 Alarm_In port will detect it and trigger the action and event. Higher voltage and wrong polarity connection are prohibited because this will damage the devices.
GXV3500 H NCODER Figure 8: Home Page of GXV3500 (Encoder Mode) View Size : Click to switch between real resolution size and embedded window size video. ZOOM: Zoom In/Out during PTZ operation (when connected to supported camera) BRIGHTNESS bar: Adjust the image or video brightness.
GXV3500 Configuration & Language Page When click the “Configuration” icon, web page will link to configure page related parameters of the GXV3500. There are two big categories of settings: Basic Settings and Advanced Settings. Details will illustrate in the following Chapters.
ASIC ETTINGS XPLANATION System Settings Page This page allow user to configure the system settings of GXV3500. Figure 10: System Settings Page Grandstream Networks, Inc. GXV3500 User Manual Page 31 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
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Digital Output: State of Digital Output, normal at Open state o DO Duration: Select operation of Alarm Output Duration from pull down list. Grandstream Networks, Inc. GXV3500 User Manual Page 32 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Video & Audio Setting Page This page allows user to configure the video and audio related settings. Figure 11: Video & Audio Settings Page Grandstream Networks, Inc. GXV3500 User Manual Page 33 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
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PCMU, PCMA. Audio also can be disabled. o Microphone Volume: Slide to adjust microphone gain. o Speaker Volume: Slide to adjust the speaker volume connected. Grandstream Networks, Inc. GXV3500 User Manual Page 34 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
TCP ports 8088 and 10088 should be configured for port forwarding in order for remote camera access: 8088 for web portal, 10088 for video streaming. Grandstream Networks, Inc. GXV3500 User Manual Page 35 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
STUN Server: Stun server FQDN or IP. If device behind a non-symmetric router, STUN server can help to penetrate & resolve NAT issue. Grandstream Networks, Inc. GXV3500 User Manual Page 36 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
SIP Setting Page GXV3500 can be configured as SIP endpoint to call out when alarm trigged, or allow permitted number to call in to check the audio/video if Grandstream IP videophone used. Figure 14-1: SIP Setting Page Grandstream Networks, Inc.
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Self-define Warning Audio: Upload self-defined alarm warning message audio. (Format: G.711 .WAV format, File Size <= 300KB, Linear PCM, 8KHz Sampling Rate, 16bit, Single Channel) Grandstream Networks, Inc. GXV3500 User Manual Page 38 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Remote SIP phone needs key in password (digits 0-9 only, ended with # key) matching the configuration here to open the door. (via DTMF) Grandstream Networks, Inc. GXV3500 User Manual Page 39 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Status Page This page shows the GXV3500 operation status: Figure 15: Status Page NOTE: When SIP account registered, the status will display “Online” in Green. When SIP account unregistered, the status will display “Offline” in Red, as below.
When checked, no security enhanced. Any person can view the camera if knowing the IP or FQDN of the camera, but cannot change anything, just view ONLY. Grandstream Networks, Inc. GXV3500 User Manual Page 41 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Maintenance Page This page allows user to maintain the camera: Figure 17: Maintenance Page Grandstream Networks, Inc. GXV3500 User Manual Page 42 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
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Enable UPnP Discovery: Used for UPnP automatic discovery of the device in related network environment. Default enabled. NOTE: Only XML based automatic provisioning is supported by GXV3500. Grandstream Networks, Inc. GXV3500 User Manual Page 43 of 82 Firmware Version 1.0.1.94...
The email address to receive the alarmed email, total 3 can be configured. User Name: Email client User ID Password: Email client password SSL: Check if the SMTP email server requires SSL Grandstream Networks, Inc. GXV3500 User Manual Page 44 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Click “Test” after configuration, if setting is correct, a test email will send out and “Test successful!” orange bar will display like below Figure 18-2: SMTP Setting Page Grandstream Networks, Inc. GXV3500 User Manual Page 45 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Click “Test” after configuration, if setting is correct, a test FTP operation will be performed and “Test successful!” orange bar will display if the operation is successful, like below: Grandstream Networks, Inc. GXV3500 User Manual Page 46 of 82 Firmware Version 1.0.1.94...
The address ID filled here has to be same and match the one used in the connected analogue camera. Otherwise the PTZ will not function or behave abnormal due to the wrong Pelco-D or Pelco-P address used. Grandstream Networks, Inc. GXV3500 User Manual Page 47 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Grandstream provide HTTP API to help third party companies by using HTTP server or VMS to develop further solutions for their customers. http://www.grandstream.com/products/surveillance/general/documents/grandstream_http_api.pdf Grandstream IP Camera and Encoder (include GXV3500) are ONVIF certified. Grandstream Networks, Inc. GXV3500 User Manual Page 48 of 82 Firmware Version 1.0.1.94...
The email server is configured at “SMTP” configuration page. Click “Save” button to save the changes made and the feature will take effect immediately. Grandstream Networks, Inc. GXV3500 User Manual Page 49 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Motion Detection This page allows user to configure motion detection to trigger alarms: Figure 23-1: Motion Detection Configuration Page Grandstream Networks, Inc. GXV3500 User Manual Page 50 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
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The pre/post alarm snapshot numbers can be configured based on time (in second) to meet user’s requirement. Grandstream Networks, Inc. GXV3500 User Manual Page 51 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
User has to configure the “Time Schedule”; otherwise the Motion Detection Alarm will not work if there is no time schedule configured. Grandstream free GSurf_Pro V2 VMS software can be downloaded from: http://www.grandstream.com/sites/default/files/Resources/GSurf_Pro_V2_1.0.3.13.zip Grandstream Networks, Inc. GXV3500 User Manual Page 52 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Upload to 3 party HTTP server or application using HTTP API. Record Video and Upload to FTP Server: Upload video recording to pre-configured FTP server. Grandstream Networks, Inc. GXV3500 User Manual Page 53 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
User has to configure the “Alarm Event Time Schedule”; otherwise the Alarm In interface will not work if there is no time schedule configured. Grandstream Networks, Inc. GXV3500 User Manual Page 54 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Syslog Server: Syslog server IP or Domain Name Syslog Level: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error. Grandstream Networks, Inc. GXV3500 User Manual Page 55 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Grandstream recommends end-user use the Grandstream HTTP server: firmware.grandstream.com For large companies, we recommend to maintain their own TFTP/HTTP/HTTPS server for upgrade and provisioning procedures. Grandstream Networks, Inc. GXV3500 User Manual Page 56 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
“cfg000b820102ab.xml”. The configuration file name should be in lower cases. NOTE: GXV3500 only support XML automatic provisioning. Grandstream recommends end-user use the Grandstream HTTP server: Grandstream Networks, Inc. GXV3500 User Manual Page 57 of 82 Firmware Version 1.0.1.94...
VoIP service provider. Reset from Web Interface (Soft Reset) This page allows user to configure dynamic network related parameters: Figure 27: Factory Reset from Web Interface Grandstream Networks, Inc. GXV3500 User Manual Page 58 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Please refer to Page 13 for the graphic illustration of hard reset button. GXV3500 Front View V_IN, BNC Interface GXV3500 BNC interface, connect to analog camera as Ω Video Input (Voltage: 1.0V p-p; Resistance 75 2. MIC_IN 3.5mm socket for external 3 party microphone input.
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Decode RTSP data stream format. o SIP Phone: Decode SIP Phone call (UDP streaming). o HTTP: Decode HTTP data stream. (similar to VLC Player) Grandstream Networks, Inc. GXV3500 User Manual Page 61 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
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NOT decode resolution more than D1 or VGA, because of the limitation of analogue interface output. For 3 party camera, the best way to try whether GXV3500 can decode it or not is using VLC Player to decode the 3 party camera.
ASIC ETTINGS XPLANATION ECODER System Setting Page (Decoder Mode) Figure 29: System Page (Decoder) Grandstream Networks, Inc. GXV3500 User Manual Page 63 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
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Digital Output: State of Digital Output, normal at Open state o DO Duration: Select operation of Alarm Output Duration from pull down list. Grandstream Networks, Inc. GXV3500 User Manual Page 64 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
TCP ports 8088 and 10088 should be configured for port forwarding in order for remote camera access: 8088 for web portal, 10088 for video streaming. Grandstream Networks, Inc. GXV3500 User Manual Page 65 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
STUN Server: Stun server FQDN or IP. If device behind a non-symmetric router, STUN server can help to penetrate & resolve NAT issue. Grandstream Networks, Inc. GXV3500 User Manual Page 66 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
SIP Setting Page (Decoder Mode) GXV3500 decoder can be configured as SIP endpoint to decode the video SIP call, showing remote SIP video phone or IP camera during SIP video call and displaying to audio and video to the connected big screen TV set.
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SIP Proxy Compatibility Mode: Check to enable more proxy compatibility with cost of bandwidth, the SIP call will send both audio and video no matter what. Grandstream Networks, Inc. GXV3500 User Manual Page 68 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Status Page (Decoder Mode) This page shows the GXV3500 Decode Mode operation status: Figure 33: Status Page (Decoder) NOTE: When SIP account registered, the status will display “Online” in Green. When SIP account unregistered, the status will display “Offline” in Red, as below.
When checked, no security enhanced. Any person can view the camera if knowing the IP or FQDN of the camera, but cannot change anything, just view ONLY. Grandstream Networks, Inc. GXV3500 User Manual Page 70 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Maintenance Page (Decode Mode) This page allows user to maintain the GXV3500 in Decode Mode: Figure 35: Maintenance Page (Decoder) Restart: When clicked, the camera will reboot or restart (soft reboot). Restore: When clicked, the camera will be reset to factory default, wiping out all the configurations (except IP address) ...
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Enable UPnP Discovery: Used for UPnP automatic discovery of the device in related network environment. Default enabled. NOTE: Only XML based automatic provisioning is supported by GXV3500. Grandstream Networks, Inc. GXV3500 User Manual Page 72 of 82 Firmware Version 1.0.1.94...
PTZ (Decode Mode) This page allows user to configure GXV3500 (decode mode) to use its related RS-485 port as output control of 3 party PTZ compatible device or TEXT output device via RS-485 port. Figure 36: PTZ Configuration Page (Decoder) ...
Syslog Server: Syslog server IP or Domain Name Syslog Level: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error. Grandstream Networks, Inc. GXV3500 User Manual Page 74 of 82 Firmware Version 1.0.1.94 Last Updated: 05/2016...
Ethernet network behaving as wiring, the Alarm_Out circuit can now be located to convenient places where GXV3500 located. This means IP Camera can be in location A, while the Alarm_Out can be in location B (A and B can be in the same or different places as long as A and B can reach each other via network/internet).
GXV3500 (Decode Mode) Side: GXV3500 has to be running as Decode Mode when functioning as remote Alarm_Out of the peering IP Camera. The configuration is as below: 1) Input the 2 stream (H.264 Only, MJPEG NOT supported) as the RTSP URL, with correct credentials, as shown below.
All Grandstream IP Cameras without built-in Alarm_Out interface can peer with GXV3500 (Decoder Mode) built-in Alarm_Out interface for Motion Detection Remote Alarm_Out. Alarm_Out duration can be configured at “System” setting page of GXV3500 Decoder. See below the figure. When Alarm_Out taking action, the webpage will show the related action.
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The above method can be used for installers to check the functionality of this feature at lab or on field before the installation. With the help of GXV3500 Decoder, customers can now free from the wiring limitation and have the Alarm_Out feature for Grandstream IP66 weather-proof IP cameras.
2. Why can I not view the live video stream in Microsoft Internet Explorer? Please double check whether the Grandstream Plug-in/Active-X is installed correctly. Once you log into the GXV3500 web interface, Internet Explorer will indicate that this website wants to install to following add-on: “GSViewer.cab” from Grandstream Networks, Inc. Please install this add-on when prompted by IE.
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7. How do you watch secondary video stream? Login to the home page of the GXV3500 web GUI, click Play to watch the video stream. To watch a secondary video stream, right click on the video, and select Secondary Stream on the pop-up menu.
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GSurf_Pro or mobile phone should be 2088. 16. Port forwarding Two ports must be forwarded on your router to watch video from a GXV3500 that is located on a private network from a PC in a public network. The web port (HTTP) and the RTSP port.
3rd party IP Camera can be viewed by VLC Media Player (free open source media player software), the GXV3500 will very likely be able to decode the stream, but no guarantee due to the variety of H.264 encoding implementation by different IP Camera vendors.