Your Privacy - Samsung Galaxy S 5 Important Information Manual

Your Privacy

Our Privacy Policy is available at
virginmobileusa.com/legal/privacy-policy.
This policy may change from time to time, so
review it with regularity and care.
Call Monitoring: To ensure the quality of
our Services and for other lawful purposes,
we may monitor or record calls you make
to us or we make to you (for example, your
conversations with our customer service or
sales departments).
Authentication and Contact: You (the
account holder) may password protect your
account information by establishing a personal
identification number ("PIN"). You may also
set a backup security question and answer
in the event you forget your PIN. You agree
to protect your PIN, passwords, and other
account access credentials like your backup
security question from loss or disclosure. You
further agree that Virgin Mobile may, in our
34 General Terms and Conditions of Service
sole discretion, treat any person who presents
your credentials that we deem sufficient for
account access as you or an authorized user
on the account for disclosure of information
or changes in Service. You agree that we
may contact you for Service-related reasons
through the contact information that you
provide, through the Services or Devices
to which you subscribe, or through other
available means, including text message,
email, fax, recorded message, mobile,
residential or business phone, or mail.
CPNI: As we provide telecommunications
products and Services to you (the account
holder), we develop information about
the quantity, technical configuration,
type, location, and destination of
telecommunications products and
Services you use, as well as some other
information found on your bill ("CPNI").
Under federal law, you have the right,
effective 8-1-13