NEC V300X User Manual page 98

Condition of your TravelCare Service Program
Enduser is requested to understand following condition of TravelCare
Service Program and complete the necessary information on the ap-
plication sheet.
1. Service Options:
following condition and is required to fill in the Application Sheet.
1) Repair and Return:
The 'Faulty unit' is sent or collected from the customer. It is repaired
and returned within 10 days to the customer, excluding transport
time.
There may have a case, repair and return can't be done by NEC
to same model is not sold in the territory.
Stations)
This service is offered to the Enduser, who cannot wait until their unit
is repaired.
Station for service. In order to prevent collection problem, Enduser
is required to fill in Application Sheet.
Enduser needs to confirm the availability of the Service to NEC
inoperable unit and when customer returns home, customer arranges
to have the projector serviced in the home country.
2. Warranty Exclusions:
This program does not apply if the Projector's serial number has been
defaced, modified or removed.
defects or failures result from any cause other than fair wear and tear or
NEC neglect, or fault including the following without limitation:
1) Accidents, transportation, neglect, misuse, abuse, water, dust, smoke
or default of or by the Customer its employees or agents or any third
ditioning, humidity control or other environmental conditions such as
(whether or not supplied by NEC or its agents which do not form part
4) Any act of God, fire, flood, war, act of violence or any similar occur-
to adjust, modify, repair, install or service the product.
3. Charges for Warranty Exclusions and Out of Warranty Case:
In case faulty unit is under warranty exclusions case or under Out of
of actual service cost to the Enduser with reason.
4. Dead on Arrival (DOA):
Enduser must take this issue up with their original supplier in the country
of purchase.
repair, but will not exchange DOA unit with new units.
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5. Loan Service Charges and Conditions:
Upon acceptance of this NEC Projector, Customer agrees to assume
liability for this loan unit.
days.
tomer will be charged the next highest cost up to and including the full
Service Stations. Please see the attached listing of contacts for each
country to arrange for pickup of the loan unit.
If you return to their country of origin with the loan unit, you will be charged
additional freight to return the unit to the loaning country.
Thank you for your understanding of this program.
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7. Appendix
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