Customer Service - Bosch KGN Series Operating Instructions Manual

en
Fault
The temperature in the freezer
compartment is too warm.
Temperature is no longer
reached; freezer compart
ment door was open for
a long time.

Customer service

Your local customer service can be
found in the telephone directory or in the
customer service index. Please provide
customer service with the appliance
product number (E Nr.) and production
number (FD).
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Possible cause
S Freezer compartment door
is open.
S The ventilation openings have
been covered.
S Too much food was placed
in the freezer compartment
at once.
The evaporator (refrigeration
generator) in the Nofrost system
is covered in thick ice and can
no longer be defrosted fully
automatically.
Remedial action
Close the door.
Ensure that there is adequate
ventilation.
Do not exceed max. freezing
capacity.
To defrost the evaporator, remove
the frozen food with the compart
ments, insulate well and store in
a cool location.
Switch off the appliance and move
it away from the wall. Leave the
appliance door open.
After approx. 20 min. the conden
sation begins to run into the eva
poration pan at the rear of the
appliance. Fig.
To prevent the evaporation pan
from over flowing in this case, mop
up the condensation with a sponge.
The evaporator is defrosted when
the water stops running into the
evaporation pan. Clean the interior.
Switch the appliance back on again.
This information can be found on the
rating plate. Fig. e
To prevent unnecessary call outs,
please assist customer service by quoting
the product and production numbers.
This will save you additional costs.
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