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Update and reset
3. Press and hold the POWER button, and then tap Restart.
4. When asked to confirm, tap Restart.
If these steps don't work, you can remove and replace the battery, and then turn
HTC EVO 3D on to restart it.
Resetting HTC EVO 3D
If you're passing HTC EVO 3D on to someone else or HTC EVO 3D has a persistent
problem that cannot be solved, you can perform a factory reset (also called a hard
reset).
Factory reset will permanently delete all your data and customized settings, and
will remove any applications you've downloaded and installed. Be sure to back up
any data and files you want to keep before you do a factory reset.
Performing a factory reset from settings
1. From the Home screen, press
2. Tap Storage > Factory data reset.
3. Tap Reset phone, and then tap Erase everything.
Performing a factory reset using hardware buttons
If you can't turn HTC EVO 3D on or access settings, you can still perform a factory
reset by using the hardware buttons on HTC EVO 3D.
1. Remove the battery, wait for a few seconds, then reinsert the battery.
2. Press and hold the VOLUME DOWN button, and then press and hold the
POWER button.
3. Wait for the screen with the three Android images to appear, and then release
the POWER and VOLUME DOWN buttons.
4. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER
button.
, and then tap Settings.