Feature Codes - ATCOM IPPBX IP08 User Manual

IPPBX IP08 User Manual

3.2 Feature Codes

1) General
Call Recording
Record a call while in the call.
Dial Call Recording Code to begin recording and dial it again to stop recording during a call.
Checking Voicemail
Users can check their Voicemail by dialing this code on their phone.
Attended Transfer
Routed a call to a third party only if the third party answers the call. The call flow should be like below:
1. Phone A call B, B answers the call.
2. B presses feature code(*3) and C's number to transfer the call to C
3. If C answers B's call, B can talk to C and A is on hold
4. If Phone B hangs up, A will talk to C, transfer is successful.
4' If Phone C hangs up, B connects back to A, transfer is failed
Blind Transfer
Blind transfer is when a call is routed to a third party, the original call is ended, and no check is made to determine
whether the transferred call is answered or if the number is busy.
The call flow should be like below:
1. Phone A call B, B answers the call.
2. B presses feature code(*03) and C's number to transfer the call to C
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