PROBLEM SOLVING
PAPER FEED PROBLEMS.
If paper jams become frequent:
>
More than one sheet feeds at a time;
>
Paper curls;
>
Paper feeds at an angle.
Possible cause
The printer is not
horizontal.
The paper is too thin.
The paper is moist or
affected by static.
The paper is creased or
wrinkled.
The paper is not aligned
correctly.
Paper doesn't feed.
Remedy
Place the printer on a stable, level surface.
Use the correct type of paper (see Specifications).
Store paper within specified temperature and humidity
levels.
As above.
Adjust tray or manual feed guides.
Correct paper feed selection in the printer driver.
TROUBLESHOOTING > 184