Maytag MAH8700AW series Service

27” front load washer

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Service (66 pages)

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Service

This manual is to be used by qualified appliance

technicians only. Maytag does not assume any

responsibility for property damage or personal

injury for improper service procedures done by

an unqualified person.

27" Front Load

Washer

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This Base Manual covers general information.

Refer to individual Technical Sheet

for information on specific models.

This manual includes, but is

not limited to the following:

MAH8700AW*

16026126

March 2005

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Summary of Contents for Maytag MAH8700AW series

Page 1 Service This manual is to be used by qualified appliance technicians only. Maytag does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person. 27” Front Load Washer This Base Manual covers general information.
Page 2: Important Information
Important Notices for Servicers and Consumers Maytag will not be responsible for personal injury or property damage from improper service procedures. Pride and workmanship go into every product to provide our customers with quality products. It is possible, however, that during its lifetime a product may require service.
Page 3: Table Of Contents
Heater Removal ............32 Motor Removal ............33 Drain Pump Removal ..........35 Outer Tub/Spinner Removal ........36 Appendix A Installation Instructions ..........41 Appendix B Use And Care ............49 ©2005 Maytag Services 16026126 Rev. 0 Downloaded from www.Manualslib.com manuals search engine...
Page 4: Important Safety Information
Important Safety Information when required. Do not do it yourself unless you know how! • To reduce the risk of fire, clothes which have traces To reduce the risk of fire, electric shock, serious injury of any flammable substances such as vegetable oil, or death to persons when using your washer, follow cooking oil, machine oil, flammable chemicals, these basic precautions:...
Page 5 About Ground Wires Important Safety Information In the event of an electrical short circuit, a ground wire reduces the risk of electric shock by providing an escape wire for the electric current. Standard accepted color coding for ground wires is green To avoid personal injury or death from improper servicing, or green with a yellow stripe.
Page 6: Grounding Instructions
Important Safety Information Explanation Polarization–This means that the larger slot must be neutral and the small slot must be at line voltage. Mispolarized–The outlet is incorrectly wired so that the larger slot is at line voltage and the smaller slot is neutral. Grounded–This means the round hole connection is con- nected to earth ground through a connection to the main power panel.
Page 7 Important Safety Information 16026126 Rev. 0 ©2005Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 8: General Information
• For Maytag product call 1-800-688-9900 or visit the technician: Web Site at www.maytag.com • For Maytag call 1-800-462-9824 or visit the Web Site at • For product in Canada call 1-866-587-2002 or visit the www.maytag.com. Web Site at www.maytag.com.
Page 9: Model Nomenclature
General Information Washer Nomenclature Color Brand White Platinum M= Maytag Product Type Listing 120V-60hz AH= Automatic 240V-60hz Horizontal Canada 240V-60hz 220-240 V / 50-60 Hz Marketing Code Feature Content This identifies which 9700 Feature Package version of production the unit is.
Page 10: Troubleshooting Procedures
Pins 1 & 2 = 11.6ohms ±7%, minimal amount of soil present and typically Pins 2 & 3 = 11.6 ohms ±7% • Check belt. • Faulty Main Control Board. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 11 LO is displayed, Main Control Board and Door Lock Switch should be checked. • Place washer into Service Mode and check for diagnostic codes 4,18 & 22.. • Check electrical connections at lock switch ©2005 Maytag Services 16026126 Rev. 0 Downloaded from www.Manualslib.com manuals search engine...
Page 12 Low Water level reset Door switch is within 15 read as open and minutes, before a the door locked spin begins. switch is read as locked. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 13 Temperature exits Service Service displays. and Soil Level Mode) Cycle Enter / Exit Service Mode To enter Service Mode press the Chime and Extra ©2005 Maytag Services 16026126 Rev. 0 Downloaded from www.Manualslib.com manuals search engine...
Page 14 No. for Selector, while (returns to Diagnostic diagnostic code diagnostic code Code is displayed display) Clear All Press Delay and Chime Diagnostic together while Codes displaying diagnostic codes 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 15 When the “Rotary Cycle Selector” is set to “Whites ”and the “Rotary Cycle Selector” is pressed, the High water level will be – – displayed: “ 0” if below level, “ 1” if above ©2005 Maytag Services 16026126 Rev. 0 Downloaded from www.Manualslib.com manuals search engine...
Page 16 Rotary Selector Knob. Rotary cycle Medium “ ” —0 if below selector set to water level level. “—1” if Wrinkle Control. above level. Press Rotary Selector Knob. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 17 This output will remain on until the “Rotary Cycle Selector” button is pressed again to turn off the output. The control will not allow the machine to fill past the High water level. ©2005 Maytag Services 16026126 Rev. 0 Downloaded from www.Manualslib.com manuals search engine...
Page 18 400 rpm occurred. To clear the diagnostic list press the Delay and Chime keys for 3 seconds while viewing the list. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 19 Will display "od" If seen open wash cycles. door open sensing, since the last Door switch will cleared. three final was not seen spins open since the last two final spins ©2005 Maytag Services 16026126 Rev. 0 Downloaded from www.Manualslib.com manuals search engine...
Page 20 Service Mode. A power loss (Over Motor won't speed sensor, during Service Mode will cancel this mode. current) turn. wiring connections, or Control Board. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 21: Component Testing Information
Check voltage at Pin #1 of CN5 and Pin #1 of CN6 120V AC Reactor Unplug harness connector and test from wire insertion side. Less than 1 ohm ©2005 Maytag Services 16026126 Rev. 0 Downloaded from www.Manualslib.com manuals search engine...
Page 22 To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. CN10 Motor Normal resistance is approximately 3.0? between any 2 pins (1,2 or 3 ) on motor connector. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 23 Water flow through dispenser during Wash fill WASH WASH FILL / FILL / COOLING / COOLING / DRAIN DRAIN (HEATING) (HEATING) WASHING WASHING Rotation of Rotation of DISENTANGLE DISENTANGLE TOTAL TOTAL Spinner Spinner ©2005 Maytag Services 16026126 Rev. 0 Downloaded from www.Manualslib.com manuals search engine...
Page 24 FILL / MIDTERM MIDTERM / FILLING TO / FILLING TO DRAIN DRAIN RINSE RINSE Rotation of Rotation of SPIN SPIN TOTAL TOTAL REMOVE REMOVE Spinner Spinner SUDS SUDS 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 25 DISENTANGLE DISENTANGLE MIDTERM MIDTERM DRAIN DRAIN RINSE RINSE Rotation of Rotation of / FILLING TO / FILLING TO SPIN SPIN TOTAL TOTAL Spinner Spinner REMOVE SUDS REMOVE SUDS ©2005 Maytag Services 16026126 Rev. 0 Downloaded from www.Manualslib.com manuals search engine...
Page 26: Disassembly Procedures
Cover. Water Level Sensor Removal 1. Disconnect power supply to unit. 2. Remove Top Cover. 3. Remove harness plug. 4. Remove Pressure Hose. 5. Remove single attachment screw. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 27: Reactor Removal
2. Remove Top Cover. 3. Remove single attachment screw on cross brace. 4. Twist Reactor counterclockwise to remove. NOTE: Mark the wire locations on the EMI before removing the terminals. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 28: Water Valve Removal
2. Depress the release tab and slide drawer from Main Main Bleach Cold washer. Wash NOTE: The hose circuitry is marked on the Dispenser top. 5. Remove attachment screws and lift dipenser to expose fill hose. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 29: Console Removal
2. Remove four screws to remove door from Front Panel. Console Removal 1. Disconnect power supply to unit. 2. Remove Top Cover. 3. Remove Dispenser Drawer. 4. Remove five screws attaching Console. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 30 3. Remove hinge retainer plate. 7. Remove glass. 4. Remove door from hinge posts. 8. Remove external viewing window. 5. Remove Screws around the perimeter of the glass retainer. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 31: Front Panel Removal
6. Remove four screws attaching the front to the cabinet. 7. Disconnect the wire connectors to the Door Lock. 5. Pull the boot from the lip formed into the front opening. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 32: Boot Removal
5. Loosen boot clamp at the 12 o’clock position. 6. Loosen 10mm nut on Heater and remove Heater Element. NOTE: Install Heater Element on top of metal bracket. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 33: Motor Removal
2. Remove two screws attaching Back Cover and slide cover up and lift bottom edge out of retaining slots. 4. Remove wire harness plug to motor and ground wire. 3. Remove Drive Belt. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 34 WARNING death; disconnect power to unit before servicing. 5. Remove two13mm bolts. 6. Remove Motor from Cabinet. NOTE: During reinstallation be sure all four bushings are installed properly 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 35: Drain Pump Removal
4. Remove clamp and Pump Hose. 6. Remove three 13mm bolts securing Drain Pump to base. 7. Remove screw securing Drain Pump to bracket. Twist Drain Pump clockwise to remove. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 36: Outer Tub/Spinner Removal
1x12 - 32” long NOTE: The rear struts can be identified by the green sleeve. 11. Remove two each side 13mm bolts securing Counter 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 37 To avoid risk of electrical shock, personal injury or WARNING death; disconnect power to unit before servicing. 17.Remove the Pressure Hose. 15.Remove fill hose. 18.Remove ground wire. 16.Remove Pressure Switch harness connector. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 38 22.Grasp the front and rear of the tub and slide out. Use a blanket or rug to protect the floor 20.Remove two screws securing Center Brace to Back Guard. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 39 24.Remove the 10mm screws around the perimeter of the tub. 26.Tub Gasket can be replaced after tub halves are split. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 40 To avoid risk of electrical shock, personal injury or WARNING death; disconnect power to unit before servicing. 28.Remove screw and release tab to remove Baffles 27.Lift Spinner to access Wave Washer. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 41: Installation Instructions
A A A A A ppendix ppendix ppendix A A A A A ppendix ppendix 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 42 DC68-02032B 101504 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 45: Drain Facility
. / 465 cm minimum, if both washer and dryer are installed together. A louvered door with equivalent air opening is acceptable. Washer alone does not require specific air opening. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 47 Before using the washing machine, you must remove the four shipping bolts 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 49: Appendix B Use And Care
A A A A A ppendix B ppendix B ppendix B ppendix B ppendix B 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...
Page 64 Electric ser vice was lost when washer was running. dial. For an y codes not lis ted a bove,call Ma ytag Customer Ser vice at 1-800-688-9900 USA or 1-800-688-2002 Canada. 16026126 Rev. 0 ©2005 Maytag Services Downloaded from www.Manualslib.com manuals search engine...

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